We used the 3225 Lenworth Dr
We used the 3225 Lenworth Dr. location.
On October 17th Nick came out to our 3100 sq', 4 bed, 3 bath house. We were quoted 3 trucks and 7 movers at 695.00 per hour and 795.00 for the piano movers built into the crew. This move started on Thursday, October 24th it took them 2 days, 5 trucks, and 10 movers. On Thursday after the piano was put on the truck the movers tried to take my husband's work tools after he told the movers not to take them. This became an excuse and reason to demand that my husband not be present. After being paid in full on Friday, October 25th @ $13,198.35 the movers arrived at the new house, saw my husband as he was leaving with the dogs and decided that they weren't going to offload the trucks. They conferred with each other didn't say a word got back in the trucks and drove off with our belongings.
A few days later we received an email demanding 12,000.00 cash for storage and delivery. I obtained a loan for 15,000.00 to pay them out. They agreed to only bring 2 of the 5 trucks. When I tried to take them up on their offer of 6,000.00 on Thursday for 2 trucks and 6,000.00 on Friday for the other 3 trucks they took that offer off the table and said that 12,000.00 would only pay for 2 trucks to be delivered.
On Thursday, October 31 I asked an OPP officer to be present. The movers and 2 trucks arrived. They were demanding the impossible, I would only be able to e-transfer 12,0000.00 and a 644.00 service charge for the e-transfer. When I offered the money in cash they refused it. As we all know you can only e-transfer a maximum of 10,000.00. I e-transferred 6322.00 to have 2 trucks unloaded. The police officer told the movers that they must unload both trucks before they leave and I agreed the I would pay the other 6,000.00 on Friday, November 1st as I was unable to pay that amount in e-transfer as the amount was maxed. After this agreement and the officer took their names and my name. The officer warned them that if they leave without completing their job they would be charged with theft. He then left because of his sergeants commands.
They emptied one and I observed the movers becoming lethargic and it appeared they were slowing down. They emptied one truck. We took photos. The one movers asked me to pay the other 6,000.00 and I said that I couldn't because I had a limit of 10,000.00 for e-transfer and I had already paid 6322.00 therefore, I can't pay out anymore than 3788.00. The one mover was texting back and forth with somebody at the office. A few minutes later they walked toward the trucks and I warned them that if they left they would be charged with theft as stated by the police officer. This clearly wasn't effective as they mounted their trucks and left. Doing the math my husband and I have paid to date 19,520.35 and have only received 1 truck offloaded.
Would you use this moving company?
Risposta di Let's Get Moving - Mississauga
Hello Andrea,
we had actively tried to resolve this matter for you numerous times.
Due to threats of violence from your husband Irwin, the crew did fear for their safety and had to come back multiple times to non-payment, as per your contract.
There is currently a balance owing of over $20k that has not been paid.
This matter is now being pursued and handled legally.
Let's Get Moving
There is currently an outstanding balance
