Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
3,6
7 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Even though I experienced some issues with the delivery of my order due to the shipping by DPD,I’m really happy with how everything was handled. The customer service was excellent, and a special shoutout to Cyrielle, who was incredibly helpful and made sure my issue was resolved quickly and smoothly.
Ive been in touch with Cirelle from le Mont S M!
She give me advices for the exchange with a very strong professional lead!
All done in 2 days
Very great service and top quality!
No communication or help.
The online return system is not working, but it is impossible to get an answer from the compamy. Terrible custom service! A waste of money. Go spend your money somewear Else.
i had some trouble finding the right size, so the jacket was returned two times. the orders were handled without hesitation.
Worst shopping experience ever.
I didn’t receive any confirmation of my order and no tracking information. I have to contact them myself and they also have no answer. Somehow one day they said UPS failed to deliver my package and will be return to them. (Not to any package point ???)
With almost one month waiting, they finally received the returned (?!) package and refunded me after me chasing them back and forth!!!
Also 10€ shipping cost was deducted for delivery. But I have never ever received order confirmation and suddenly charged the return fee!
Terrible experience!
My daughter placed an online order on 15th July which never arrived!
It is now September and she is still waiting for her refund!
What appalling customer service!
I provided a shipping address on purchase but they shipped to my billing address instead. I double checked the order confirmation and they 100% sent it to the wrong address. After a week with no answer the customer service representative said the mistake must have been mine because they do not make mistakes in this process. I provided all the proof and she insisted that it was my mistake and did not answer my request for a refund. I do not have the refund, I do not have the item and I was sent a customs bill for the delivery to the wrong address (from another country). Shameful service. Awful experience.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
