Leightons Opticians & Hearing Care - Farnham Recensioni 85

TrustScore 5 su 5

4,8

46 Downing Street, GU9 7PH Farnham, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve used Leightons in Farnham for many years and I’ve always had very good service. Yesterday was as good as ever. I arrived, cheekily I asked for a coffee, no problem. The contact lens check up... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I popped into the Farnham branch of Leightons this afternoon with a concern about my right eye. I was very grateful to be offered an emergency eye health exam - nothing was too much trouble and for a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wasn’t an existing client but certainly will be in the future! Emily was courteous , professional and took the trouble and time to fix my ‘Oliver Peoples’ glasses for me. Leightons didn’t even st... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Optometrista
  2. Audiologo
  3. Fornitore di lenti a contatto
  4. Grossista di occhiali
  5. Negozio di apparecchi acustici
  6. Ottico

Scritti dall'azienda

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informazioni di contatto

  • 46 Downing Street, GU9 7PH, Farnham, Surrey, Regno Unito

  • 01252711369

4,8

Eccellente

TrustScore 5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Couldn't Recommend them Enough!

I have been with Leightons Farnham since I was around 5 years old. Their customer service is incredible and so consistent. They are always so friendly and accommodating, providing a very personalised experience, often even remembering my name. They will always try their best in whatever situation they are faced with!
Couldn't recommend them enough!

7 luglio 2022
Non scritta su invito
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for your review and continued custom over the years, we really appreciate it!

Valutata 5 stelle su 5

Excellent experience with the…

Excellent experience with the audiologist John Irvine.
Very good follow up on the hearing aid options of both Phonak and Oticon.
Very rapid response to questions I posed subsequent to the consultation.

6 giugno 2022
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for sharing your recent experience with us, we are so pleased to read about it!

Valutata 4 stelle su 5

My go to for prescription glasses.

I have used Leightons for some time.
During that time they have provided me with glasses, prescription sunglasses and a number of unusual glasses such as lenses for my Medieval glasses, and glasses for my archery. Not the cheapest but all done with a smile and a highly professional attitude.

22 febbraio 2022
Non scritta su invito
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for your lovely review and continued custom throughout the years!

Valutata 5 stelle su 5

First Review

Friendly, efficient and professional meeting.
This was the first review and it was well planned and implemented. All aspects were covered and I felt that I had received a first class assessment and treatment.
Most impressed.

24 novembre 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for taking the time to leave us a review, we really appreciate it!

Valutata 5 stelle su 5

absolutely thorough and professional…

absolutely thorough and professional treatment. I would and will recommend Atish Keshav to anyone who needs expert audiology. excellent experience.

6 novembre 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for your review and recommendation!

Valutata 5 stelle su 5

First class service

Absolutely first class hearing assessment with warm and personable Atish - professional, comprehensive and well explained. Would have no hesitancy in recommending.

17 ottobre 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for your review and recommendation, Atish will be so pleased to read this!

Valutata 5 stelle su 5

Fabulous would not hesitate to recommend

I was very impressed with how friendly and helpful the staff were. The receptionist had great attitude and managed to book me in at very short notice.

I was particularly impressed with Atish Keshav he explained what he was doing and why. I have suffered with blocked ears in the past and had to wait months in pain for an appointment to have them suction.
I will definitely be booking a return appointment next year.

9 settembre 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for taking the time to leave such a lovely recommendation, the team at Farnham will be so thrilled to read your kind words!

Valutata 5 stelle su 5

Excellent, customer-focused and professional service m

All the staff were welcoming and professional. I was welcomed as a valued customer. Over a numbers of years, I have always received excellent service from the opticians. My hearing assessment and treatment has been of the same high standard.
At all stages, even before my hearing test, all procedures and options were explained fully. I never felt pressured into making decisions, and I was give plenty of time to decide. I was delighted with the options given and with the follow up support to check that everything was not just 'OK' but as I wanted. Minor adjustments were made subsequently so that everything is now optimised.

9 settembre 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for taking the time to leave such a thorough review, we really appreciate you sharing this with us!

Valutata 5 stelle su 5

hear hear

From time of booking appointment to that of having them fitted it was efficient, knowledgeable and carried out in a very friendly manner. I would thoroughly recommend them to anyone.

12 agosto 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for your lovely review and recommendation, we really appreciate it!

Valutata 5 stelle su 5

I have a hearing aid from the NHS but …

I have a hearing aid from the NHS but I found it very uncomfortable, and not very effective.
I have lived with tinnitus for years.
I was met by Atish and following a thorough review I was given a far more robust hearing test than any done previously.
This has led to me investing in two hearing aids, with Leightons I can divide the costs over months, which is very helpful.
I don’t hesitate to pop my hearing aids in first thing, I almost forget that I have them in at all. The tinnitus persists, but this is far more tolerable for me now, and I can hear so much more, and the link with my smartphone has made life so much easier !!!
I’m very happy with my treatment and advice, and feel confident going forward with the regular aftercare that Leightons provides.

5 agosto 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you very much for taking the time to leave us such a lovely and detailed review. We are so pleased to hear about how well you are getting on with your new hearing aids and look forward to welcoming you back again in the future!

Valutata 5 stelle su 5

Excellent service

Excellent service. Atish, the Audiologist, provided an extremely professional consultation and was very diligent.

22 luglio 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for your review!

Valutata 5 stelle su 5

Absolutely Excellent Treatment.

The treatment that I was given today (8.7.21) from Atish Keshav, the Audiologist and Hearing Aid Consultant at Leightons Farnham was absolutely excellent. My ears were examined and I had micro suction and a little syringing to remove wax that had built up. After that I had a hearing test. Everything was clearly explained and I was shown photographs on the monitor to help me understand what Atish was doing. These photographs and the results of my hearing test are now on record.
Atish was professional, very careful and thoughtful - and I can hear clearly now that every last trace of the wax has been removed! great result! Thank you.so much.

8 luglio 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for leaving such a detailed review, Atish will be so pleased to read your lovely feedback !

Valutata 5 stelle su 5

I received new hearing aids under the…

I received new hearing aids under the care of Atish Keshav at Farnham. He was very professional and took great pains to give me every possible assistance. I would unhesitatingly recommend Leightons at Farnham to anyone else looking for assistance with hearing problems.

16 giugno 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

We really appreciate hearing about our patient experiences. Thank you for your recommendation, Richard.

Valutata 5 stelle su 5

Exemplary Service

As per other reviews Atish was courteous and considerate, resolving my concerns and queries in a sympathetic manner.

28 maggio 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for your kind words. Our audiologist, Atish, will be delighted with your review!

Valutata 5 stelle su 5

Considerate and understanding care.

My father recently received exceptional hearing care at Leightons in Farnham.
Atish was patient and kind with my father who in addition to profound deafness is also currently confined to a wheelchair. This was accommodated without any fuss and his hearing test was adapted to his immobility.
Follow-up appointments have also been fuss-free.
Our expectations were exceeded in every way and Dad now has a tremendous new set of hearing aids which have restored his hearing and this enhanced his life immeasurably.
We are all profoundly grateful for the superb care received and would highly recommend the services of this practice.

24 maggio 2021
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Risposta di Leightons Opticians & Hearing Care - Farnham

Thank you for your kind words Mr Cook, we are thrilled to hear about your fathers experience with Atish. We are so pleased that your father has massively benefited from his new set of hearing aids and is able to hear once again.

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