LED GROW SHOP UK Recensioni 350

Professional company. Had to make changes to the order and there was an issue with the courier. Both were sorted promptly. The ac infinity products are excellent quality.

I cant fault this company at all! I have ordered online from them on many occasions and have never had a problem! Delivery is always fast and discreet! I always shop for AC Infinity products which this company is an authorised seller so the products are genuine and in original packaging! On the one occasion that my parcel didn’t arrive in time (courier error) LED grow shop didn’t even hesitate to sent the order again before the courier had corrected their mistake. I received it the following day! 10/10 for LED Grow Shop!

Best shopping experience. You can always rely on their super customer service.

Quality products with very good deliver service 5*

Their products are good and as described.

They Keep you informed. They treat you with respect and kindnesss. They help with any issues. Basically I can't find anything to fault them for. A Top Tier company in all respect and well worth sticking with

Excellent customer service couldn't have been more helpful!

Highly recommend, quick delivery customer service is spot on, prices are good will be my go to place from now on

At the beginning of the year I bought a Cloudline Pro T4 to use for bathroom ventilation. According to the specifications, it is perfect, easy to install, IP44, can be installed in any direction, works at low and high temperatures and much more, plus they recommend it for this job. We installed it in the attic above the bathroom. I realized that it gets no less than 10 degrees there and the fan works even at 0 degrees. It worked perfectly for about 10 days, after which the power in the house went out. After a short investigation, I found out that the reason was that the fan had condensed all over and water was even leaking from the cable box and it had stopped working. I contacted the company and they replied that they could not say what happened and could not take responsibility because they did not install it. I told them that this was not a requirement for the warranty to be valid and that in my opinion the problem is that this fan cannot be used to pull warm air from the bathroom while it is installed in a colder room because this fan does not have any insulation on the casing and the cable box is glued to it. As a result, they asked for it to be investigated and I sent it, of course at my own expense. The investigation found that all the moisture seals were intact but there was water in the fan due to incorrect installation from the air pipes, water had entered the fan. How is this possible when they say that the seals are intact and if this happens, it means that we have a defective product. I asked to know which hole exactly is the connection between the air pipes and the cable box, but I was only told that it was my fault. After that, they stopped responding. In my opinion, such companies should not be used because they sell dangerous products. I advise you not to buy this product if you are going to use it for such a purpose because you may not have my luck and the fuse will turn off the power. With only 10 days of operation of the product, any normal company would take it and return the money, but not this one. There is no guarantee, stay away.From: LED Grow Shop UK
Date: Mon, 17 Mar 2025, 11:24
Subject: Re: A shipment from order #16919 is on the way
To:

Good Morning

We have fully inspected the fan and all ingress protection is intact. We have captured evidence of a liquid / water having been previously inside the fan which is further to your own observation of water inside the wiring box.

Liquid water has made its way into the fan as a result of the incoming ducting. This water has caused a short on the main PCB and resulted in the premature failure of the fan. Since this is not a product defect and is a result of the installation, we cannot support further with this. You should take up the issue with the installer / installation.

The controller itself has been tested and works fine. I am sorry this is not the outcome you may be looking for.

Kind regards
This is copy of your last email to me and my wife, so you may recognize this one.
I understand is comfortable for you to say that you don't recognize it as you done after my last email which you never replied ,but for us what you doing is complete scam.
I'm not surprised, anyway I don't want to discuss anything with you anymore so you enjoy my money and will be happy if my review protects other people to not get fool by you.

Super speedy; great product. Couldn’t be happier. Will use again

They had all the accessories i needed and next day delivery too! Can't fault them

FAST DELIVERY, ordered the GML Torch 320 and its awesome, would buy from them again for sure.

Just got the new Ai+ controller and co2/light sensor and some other really nice extras from the guys. I've been buying from this company since they started up, always had really great experiences with them either by phone or email, Kate, Harry and Emma are an asset to this business, they always go the extra mile for customer service.

Thanks again guys, you are the #1 distributor in the UK for AC Infinity in my humble opinion, keep up the awesome work 🙏💪

Awesome. Extremely helpful customer service. Happy to help with recommendations. Really couldn't be happier. I'll definitely be ordering again.

The people I've dealt with are helpful and very professional. They always get back to my emails, in a decent window. Any issue and it's dealt with there and then. They offer pre-ordering of certain things which is epic.

Everything ive received has been boxed (appropriate size) in brand new, unbranded, sturdy, plain cardboard boxes and have been packaged properly... good use of space so theres little movement with just a good amount of filler material. I cannot commend enough whomever packed my stuff, some decent thought went into that.

Plus I've appreciated the wee good quality trinkets thrown in from time to time in larger orders (they are useable and I do daily).

The only time their price was beaten for me was when amazon had a promotion with a significant discount at xmas, and it was really only 3 things out of a 20 or so line order. Apart from that one time... if someone was a few quid less I'd still go to LGS because I know the service I'm going to get and thats worth it.

Always a great service, thank you

I bought one cable for temperature and humidity readings. They scammers charged me for return!!! Originally paid £26, but scammers deducted FEES.... I got back only fuc...g £12.
The gave HUGE unfair fees for returns. Thi is against consumer protection law and I will go further with court case I xan easily win ( that's what my loyer will do to them)

Highly recommend LED Grow Shop UK! I brought several large items to ship abroad, Kate was an absolute star in helping from start to finish, she was so attentive to detail, her communication throughout the order was priceless, she kept me regularly updated all through the process. Kate you deserve a pay rise your an asset to the company 💯 thank you for your help!

Astonished ! Placed order 9:00am had equipment up and running 8:am next day.
Product well packed, clean, robust.
I forgot to sort out my discount code but hey I can do it when I order some more gear in the very near future.
Quality equipment to be found at LED GROW SHOP !

More than excellent