I have placed an order with Lazuli and not received my item. When placing the order it said I was entitled to free shipment (based on amount spent) which was not applied at checkout. I decided to proc... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lazuli sculpt scrunch leggings have been my favourite leggings I’ve ever worn and after the amazing service I received from Gabi from the Customer Service Team, I am an even bigger fan. Thank you Gabi... Leggi di più
Gabi...ABSOLUTELY WONDERFUL. She genuinely cared about my inquiry and responded promptly every time I had a question. She resolved a misdelivery in an amazing manner. Definitely amazing at her job... Leggi di più
I have never come across a brand with such amazing customer service. I was recommended this brand by a friend and can't express how happy iam to be investing my money into them. I had an enquiry a... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Liverpool, Regno Unito
- contact@lazulilabel.com
- lazulilabel.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Gabi...ABSOLUTELY WONDERFUL
Gabi...ABSOLUTELY WONDERFUL. She genuinely cared about my inquiry and responded promptly every time I had a question. She resolved a misdelivery in an amazing manner.
Definitely amazing at her job and you can tell she's passionate about helping others when things don't go quite right due to the mailing system.
The best service
I had a fault with my leggings and Gabi helped me out and sent me a new pair! The best service
Gabi was so sweet and helpful and went…
Gabi was so sweet and helpful and went above and beyond to make sure I was happy after I recieved a faulty item.
Thank you Gabi
A pair of my favorite leggings ripped at the seam and Gabi helped me by replacing them ASAP. I really appreciated the helpful customer service 🩷
Lovely product and incredible customer service
Gorgeous shorts and beautiful pigmented colours! I had an issue with my order and Gabi was so incredibly helpful with such speedy responses, I will definitely order again because of this!
Beautiful leggings, great customer service
Beautiful leggings, great customer service! Many thanks to Gabi for helping me solve any questions and problems I had! Will definitely buy again!
I had an issue with a product I had…
I had an issue with a product I had received and Gabi, one of their customer service representatives was super helpful!
This gym wear literally transforms your…
This gym wear literally transforms your body, makes you want to train and get excited for the gym! Also I had an item missing in my order the lovely Gabi was so helpful , attentive and understanding she arranged a replacement right away
Gabi was super helpful in sorting my…
Gabi was super helpful in sorting my refund and a 15% discount to use on my next order when I received a pair of faulty leggings! Thank you :) x
Amazing leggings and great customer service
Amazing leggings, good quality products and so flattering. Any issues with my order were very quickly resolved and Gabi was extremely helpful. Due to the great customer service I received I will definitely be purchasing more products!
Amazing company
Amazing customer service
I recently ordered a pair of the scrunch seamless leggings- they are the best leggings and they unfortunately got lost in the mail. Not only do they have the best leggings but they have the best customer service. Once I noticed the tracking information wasn’t updated I reached out to their customer service and Gabi was incredibly helpful! They were able to verify my purchase got lost and quickly sent out a replacement. I couldn’t be happier! Thanks again to Gabi, for all your help!!
EXCELLENT CUSTOMER SERVICE
I made a mistake on my order and wrote the the customer service. i recieved a very quick reply. The agent Gabi helped me right away! Super friendly and professional. I am very thankful and i would give Gabi 10 stars if i could! A good customer service makes indeed a difference.
Customer service was excellent
Customer service was excellent, I had a faulty pair of leggings and Gabi was extremely helpful and sent me out a new pair the next day. She was fantastic!
Product was faulty but customer service…
Product was faulty but customer service from Gabi was quick and helpful. Happy with how it was resolved.
Very helpful service from Gabi!
Very helpful service from Gabi! Got immediately a response and help. Thank you very much!
The support was great!!
I purchased to leggings and one pair burst in the middel of training (first time using them. (They wear not to smal. But i got in contact with support and they helpt me 10 minutes after sending the e-mail . So thanks to Peter that answerd me i got a refund directly!🫶🏽
Great service from Gabi!
Amazing products! I love them. The service was also amazing! The issue I had with a missing item was resolved immediately by Gabi, she was so helpful and apologetic and made sure I was happy with the outcome which I was!
Excellent customer service
Gabi provided exceptional customer service! She was efficient with her responses and extremely helpful and kind. It was by far one of the best experiences I’ve had in retail, with her resolution reflecting the company’s values.
Minor issue, Gabi sorted me right out
Had a minor issue with a jumper, so got in touch, and Gabi sorted me out so quickly. She was very kind and professional! The issue wasn't even massive and will continue to shop with them. Thanks Gabi :)
Very flattering and very comfortable leggings and shorts
The shorts and leggings I purchased from this store were very flattering and very comfortable.
Finally I have a pair of shorts and tights that I can actually work out in. Other tights that I have purchased have had a too thick and stiff material making them uncomfortable to squat with, and the shorts have been too short, so that they would slide up to the crotch area which would be a bit more revealing that I would like, but would also put a lot of pressure there which was uncomfortable for me.
Lazuli's tights and shorts have none of these issues. The shorts stay where you place them during the workout and the tights are soft and comfortable.
I recommend staying true to size.
For someone with larger thighs, like me, they will be tight around the upper part of your thighs, which can be avoided by sizing up.
I've personally found that the compressive area can very easily be made less compressive just by stretching the area out a few times (as needed) with your hands, of course being mindful not to rip the seams.
This worked out well for a pair of tights that I purchased when I wanted a bit less compression in the upper thigh area.
I assume that they might stretch out a bit naturally with time as well, but I've only had mine for a week.
The only negative thing for me is the fact that they only offer halter style tops with the new colours, which is a style of top that I personally find a little more uncomfortable than others as it can dig into your neck a bit. The strap around the neck is also a bit thin, which I would really have loved to be a bit thicker, as I think it would be more comfortable then.
Other than that, the tops are also very pretty and look flattering, so it's mainly the thin strap and the halter style that just isn't the most comfortable for me. It's probably more comfortable for someone with smaller breasts.
They might have other tops that can pair well with the shorts/leggings, just not in the exact same shade.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








