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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Any positive review for this company is a lie. This company is a complete scam. I applied to start a company through them, as they promised fast results. Their AI got the wrong address and submitted... Leggi di più

Valutata 1 stelle su 5

Do not use their subscription service. Their service is none existent. Their chat bot says their customers service team members will usually respond within a few hours! For an Australian company duri... Leggi di più

Valutata 1 stelle su 5

The same story as in all other reviews. Last year I applied for their assistance in setting up an ABN. By the time they were asking me questions I've done it myself and requested to refund me money ba... Leggi di più

Valutata 5 stelle su 5

The thing is these days good GENUINE customer service is really not as common as one would hope for. however, Jamie-Lee from Law Path is one MAJOR exception. On top of her knowledge and pure profess... Leggi di più

Dettagli dell'azienda

  1. Servizi legali

Informazioni fornite da varie fonti esterne

Lawpath is Australia's fastest growing online legal service provider. We've helped over 130,000 Australian businesses save over $100 million in legal fees. Lawpath has all the legal products you need to start and run your business at a fraction of the time, cost and complexity of a law firm.


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic Virtual Office service.

Fantastic Virtual Office service.
The virtual office service was a breeze to set up and I had all the needed documents within minutes including the address and occupier's consent documents.
Also because of an issue with another company, our company binder was sent to the virtual office address by mistake and Lawpath online chat was able to help me with options for me to either arrange a courier or they could repost it to me for a small fee. I couldn't have asked for better service.

21 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

I could not recommend Lawpath high enough

I could not recommend Lawpath and Parv high enough. The system is super easy and Parv was helpful, informative and very patient when she took us through the system.
If you are looking for legal support for your business look no further.

16 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Unfair and Unjust

I used Lawpath in 2020 when I was starting my business. To be able to access Lawpath, I needed to give them my credit card details, and I had to sign-up for a one-year subscription, with an automatic renewal policy. Since I only used Lawpath during the first month of my business, I totally forgot about it. After a year, I was charged again for another year's subscription. I tried asking for a refund or to be charged only for a month's subscription since I no longer need Lawpath's products and services. However, to my dismay, they refused to give me a refund saying I should have cancelled my subscription prior to the expiration of the first year's subscription. I think it's highway robbery for a business to get money from it's clients for services not required and therefore, not rendered. I am just a solo trader. Lawpath is a multi million dollar business. Yet it holds on tight to my money as if it would go bankrupt if it decided to deal with me fairly. I am so disappointed!

7 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Registration process

The long process of company registration is made short and easy to understand, it is what I felt. The fee charges with Lawpath is very competitive I paid what I was expecting to. The use of online chat is very quick and the person shares key information to avoid errors, I was able to fill information myself.
I would definitely recommend the Lawpath services

3 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Easy to navigate

Simple, very helpful, great range of products available, especially appreciate the workflows. Friendly and helpful staff. We are working with Khang who has been great.

24 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great Service and Support!

LawPath provides a great service to its customers. Parv, especially, is very thorough and helpful, as well as, professional and knowledgeable. She is a delight to speak with and is a quick, effective problem-solver!

20 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Parv from Lawpath was extremely friendly and informative.
She was able to answer all our questions in relation to the set up of our small business and navigate us step by step through the Lawpath online account and also explained the various packages that may be suitable for us now and in the future at a good rate.

6 gennaio 2022
Non scritta su invito
Valutata 4 stelle su 5

Bit of a rollercoaster

Basic subcontractor agreement and received 2 quotes within a few days. Chose the one offering 2 revisions to the agreement for approx $1300 as there were bound to be some terms that changed. Seemed reputable, had previously good reviews, and terms included what I needed.

A few days later I got an email with the contract mark up and request for payment to be released. A few of the paragraphs added were quite useful, but others were edited out in the next revision.

Sent it back to the lawyer with the revisions required and the notes made by the other party, and was told revisions weren’t included. The terms sent to me included any amendments and up to 2 revisions. Turns out if the other party makes changes that’s not included and requires a new agreement and more $ to read those amendments.

So I asked lawpath for half a refund because that’s wasn’t my understanding. Customer service from both the lawyer and lawpath after a bit of back and forth to salvage the job were fair, and we agreed to split the difference. I went it alone on the final revisions and got a 50% refund.

While it didn’t go to plan, and no one really got the result they wanted, in the end it showed Lawpath and the lawyer both wanted to provide a very good customer experience. You only tend to find out what a company is like when things go wrong, and from my experience Lawpath customer service is about as good as you can hope for.

Customer service: 5
End result: 2.5
Overall experience: 4

1 dicembre 2021
Non scritta su invito
Logo di Lawpath

Risposta di Lawpath

Hi Brett,
I am sorry to hear you are still unhappy with the Lawpath service. We have tried reaching out to directly to resolve and process the refund, but have not heard back.
Please reach out to support@lawpath.com.au and we will be happy to rectify the situation for you.

Kind regards,
The Lawpath Team

Valutata 5 stelle su 5

Look no place else!

I stumbled upon a business opportunity that required me to have a registered company, not just an ABN, and I had no clue where to start in terms of registering, let alone getting all the compliance documents in order. A Google search popped up Lawpath "and the rest is history." A very effective, simple and extremely user friendly website/app!

22 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Customer Service is great!

Setting up our company was made very easy with lawpath! We had a slight hiccup (our own fault) but Khang helped us out with it all and made the correction happen seamlessly!

27 ottobre 2021
Non scritta su invito

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