Initial service was very good but aftercare is abysmal. One of the lights has become faulty, numerous emails sent asking for a replacement, no reply. Chargeback now initiated with Credit Card compan... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Horrendous. Avoid this "company" at all costs. Ordered placed 15 August, email from owner 2 days later to say product not available and offered a smaller alternative plus refund of the price differe... Leggi di più
I've ordered 2 GLOWLUX wall lights from this company and would highly recommend them. The lights look beautiful on my living room wall and friends/family when visiting have remarked on how lovely th... Leggi di più
L'azienda ha risposto
I ordered some battery powered wall lights for my lounge and I am so impressed!! Organising an electrician and having walls cut out for another power supply just causes mess and annoyance, I couldn’t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Lavish Lights, we believe lighting should do more than brighten a room, it should transform your space. We’re a UK-based home lighting brand dedicated to offering stylish, functional, and affordable designs that make your house feel like home. Some of our pieces are made to order by artisans, which can take a little longer to arrive, but we promise, they’re worth the wait. Quality and attention to detail are at the heart of everything we do. From our signature GLOWLUX wall lights to our newest outdoor launches, every product is crafted with care and delivered with love. Thank you for supporting our small business, your home deserves to feel Lavish.
Informazioni di contatto
Regno Unito
- lavish-lights.co.uk
3,3
Nella media
99 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent products and customer service.
Excellent products and customer service.
Bought few lights from Lavish Lights and couldn't be happier with the quality. Easy to assemble and the battery lasts long. The customer service is great, specially Emma. Love to work with this brand and will definitely buy more products from them.
15 maggio 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much, Laura! We’re really glad to hear you’re happy with the quality and how easy the lights were to set up 🤍
It means a lot to hear such kind words about our customer service too, Emma will be so happy to see this!
We truly appreciate your support and can’t wait to have you back again. Enjoy your lights! ✨
Team Lavish x
Lavish lighting is amazing
Lavish lighting is amazing. Packed with care. Fast delivery & their products are very easy to use. The lights are very elegant & leaves what ever room you have them in. Looking fabulousssss. X
19 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much, Sabrina! We’re so happy to hear your lights arrived safely and that you’re loving how elegant they look in your space
We take a lot of care with our packaging and fast delivery, so it’s lovely to hear that came through.
Really appreciate you taking the time to leave such a kind review, enjoy the glow!
Team Lavish x
Excellent customer service
Ordered the Diamond lamp and it arrived quickly but was unfortunately damaged. Lavish Lights responded immediately and sent a replacement. Excellent customer service, and the lamp is beautiful 🤩
17 ottobre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you, Melissa! Glad we could sort the replacement quickly for you, and even happier that you love the Diamond lamp!
Team Lavish x
The garden solar and rechargeable…
The garden solar and rechargeable lights are fantastic. They’ve really changed my outdoor space. Customer services were also really helpful when I dealt with them.
19 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much, Lotte! We’re really glad to hear the garden solar and rechargeable lights have made such a difference to your outdoor space ✨
It’s lovely to hear our customer service team were helpful too, we’re always here to support.
Really appreciate you taking the time to leave this review 🤍
Team Lavish x
I bought the glowlux lights they are…
I bought the glowlux lights they are brilliant, so easy to use sticks straight to the wall no drills or screws needed! Love them thankyou!🤩
17 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thanks Rachel! Love that you found them so easy to set up, no drills is always a win 😄 Appreciate you taking the time to review!
Team Lavish x
Fantastic lights
Fantastic lights, that look really premium for a fair price! Love the fact they don’t require any electricity and are rechargeable!
14 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thanks so much for the amazing review, Harry! We're really glad you’re loving how premium they look, that’s exactly what we designed them for 🤍
The wireless + rechargeable setup makes it so much easier to get beautiful lighting without any hassle.
Appreciate you taking the time to share your experience!
Team Lavish x
Such good quality products
Such good quality products, arrived very quickly & easy to install! Highly recommend ☺️
17 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much, Amy! 💛
We’re really glad you love the quality and amazing to hear the install was quick and easy too.
We appreciate you choosing Lavish Lights ✨
Exceptional customer service
Such a great company to work with. Their customer service (especially Aiden Riley) is first class and I would recommend them in heartbeat. It makes a refreshing change in today’s environment.
10 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much Hayley, this absolutely made our day! 💛
We really appreciate your kind words and are so glad you’ve had a great experience with us.
We’ll always go the extra mile to make sure everything’s perfect, thanks again for being part of the Lavish Lights community! ✨
Aiden & the rest of the team
No longer charges up
Lovely light but unfortunately ours stopped charging up a couple months ago, we haven’t even had the light for a year yet. Disappointed and probably won’t get refunded. The remote is also temperamental.
1 novembre 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Sophie, I’m really sorry to hear this isn’t working as it should. That’s not the experience we want for you.
We’ve recently upgraded GlowLux with a higher-capacity battery (up to 30 hours per charge depending on brightness) and a more premium remote.
Please email aiden@lavishlights.co.uk with your order number and we’ll arrange a free replacement right away.
Thanks for flagging this so we can make it right.
Lavish Lights team x
Battery doesn’t last long and dim
The lights look nice, but the battery doesn’t last longer than a few hours and the lights are very dim, so they don’t light a room up.
29 ottobre 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Mariella, thanks for sharing this. That doesn’t sound right at all. Our GlowLux lights should run for 15–20 hours per charge at standard brightness.
If you’re only getting a few hours and the light seems very dim, it’s likely a faulty unit or an issue with the charge.
Also just to clarify: GlowLux is designed for ambient/accent lighting, not to fully light an entire room.
Please email me at aiden@lavishlights.co.uk with your order number and we’ll sort a replacement or refund right away. If you can, include a quick photo/video and confirm it’s been fully charged for 5-8 hours as that helps us resolve it faster.
Thanks again and sorry for the hassle, we’ll make this right.
do not buy @lavish_lights AVOID
do not buy @lavish_lights . They have taken my money, it’s been 25 days and no lights. They said they posted them but they are now stuck in an Evri locker and I have no code to get them. I emailed, I messaged and they just ignored me. I’m not the only one!! update - Evri have now sent lights back so no money no lights AVOID at all costs. They said the delay was because they are from abroad so could be the same as on Temu or Shein. I will never know as never had them and still fighting to get my £120 back.
28 ottobre 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Julie,
We’re really sorry to hear about your experience, we’ve now reached out via DM and are resolving this directly with you.
After checking your order history, the original parcel was returned to us following a failed delivery attempt, and a second shipment also couldn’t be completed and was sent to a local Evri drop-off. We completely understand the frustration there, your messages were unfortunately missed during a very busy period, which we sincerely apologise for.
Just to clarify, our GlowLux lights are privately manufactured by us, not products from Temu or Shein. Since our brand went viral, a number of unauthorised duplicates have appeared online, which has caused some confusion.
We’re now in touch to make sure you receive your lights or a full refund, whichever you prefer.
— Aiden from Lavish Lights
Amazing products and fantastic customer…
Amazing products and fantastic customer service
27 ottobre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much for your kind words! 💡
We’re thrilled to hear you love your lights and had a great experience with our team, it truly means a lot to us.
Enjoy creating your cosy glow, and thank you again for supporting Lavish Lights! ✨
Stunning lights
Stunning lights!
The customer service from lavish lights is absolutely phenomenal! Received my order of the glowlux lights very quickly. They're exactly as pictured and look gorgeous! Super easy to put up using the sticky back (it's really strong)- easy to take down to charge etc. they're honestly amazing. Very very happy and would highly recommend.
10 settembre 2025
Non scritta su invito
Risposta di Lavish Lights
Paris, this absolutely made our day, thank you!
Thrilled the GlowLux arrived fast and that the sticky-back install + easy recharge are working a treat. Enjoy the glow, and if you share a pic. Really appreciate the recommendation!
– Aiden & the Lavish Lights Team
Lights are amazing and the customer…
Lights are amazing and the customer service was excellent, I moved after my order and the team were so helpful changing delivery and even checked I had received them! Thank you!
17 settembre 2025
Non scritta su invito
Risposta di Lavish Lights
Anna, thank you so much for the lovely review! 💡✨
Glad you’re loving the lights and that we could sort the address change and confirm safe delivery without any faff. If you need anything else, we’re here. Would love to see them up-tag @lavishlights for a feature!
– Aiden & the Lavish Lights Team x
Stunning lights
Stunning lights, great quality. Easy to set up and remotes are ideal. So good you can recharge then. No wiring at all! Thank you for a great product. They finish off a room with quality.
21 settembre 2025
Non scritta su invito
Risposta di Lavish Lights
Thank you so much for the lovely review, Carol! 💡✨ We’re thrilled to hear how much you’re enjoying your lights and that the easy set up and recharge feature have made things simple. It’s amazing to know they’ve helped finish off your room perfectly. We really appreciate your support!
– Aiden & the Lavish Lights Team x
Risposta di Lavish Lights
Thanks so much, Vikingur! Delighted you love them.
— The Lavish Lights team
Ordered a firework style ceiling light…
Ordered a firework style ceiling light for my new house. Took a wee while to arrive as it was being made specially for me. Arrived fitted and being admired by everyone that visits.
3 settembre 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Mrs Mullen,
Thank you so much for your kind words ✨ We’re delighted to hear your firework ceiling light is settling into its new home and getting so many compliments! It really is a statement piece and we’re so glad you love it.
Enjoy the glow,
– The Lavish Lights Team 💡
Great Lights!
These lights are great, we are on our second pair, 1 short set in the hallway and 1 long set in the lounge, we really like them and the fact they are rechargeable is great as they don’t need any wiring on our new acoustic panels. Really stylish and great value for money and really fast delivery I ordered my second set while on the beach on hols and they were with me within 7 days.
31 luglio 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Matt,
A second set, now that’s what we love to hear! 🙌 We’re so happy the GlowLux lights are shining in both your hallway and lounge, and that the rechargeable, no-wires setup has been a winner. Ordering from the beach and getting them in 7 days… now that’s how you do holidays! 🏖️ Thank you so much for being a loyal customer, it means the world to us!
— The Lavish Lights Team
Fantastic
I have been nothing but impressed by this company and so refreshing to have a 5* customer service guy called Ben.
He has promised and delivered!
I have been waiting quite a while for my lights but I was told this would be the case and am still waiting on 1 of my lights.
I have been informed they now have a UK warehouse and faster delivery service now which is great as I love them so much I’ll be ordering more!
Shout out for Ben who has advised me every step of the way .
5 agosto 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Amanda,
Thank you so much for your kind words! We’re thrilled to hear you’ve been happy with Ben’s service, he’ll be over the moon to read this! 😊 We really appreciate your patience while waiting for your lights, and we’re excited to now offer UK-based stock for much faster delivery. Can’t wait to get your final light to you and help with your next order! 💡✨
— The Lavish Lights Team
Customer service is amazing
Customer service is amazing with this company and the delivery was super fast. If you have any questions or queries the customer service team are fab & get straight back to you.
I ordered 2 of the LED Glowlux wall lights and I’m not disappointed. The battery life on them is amazing and so easy to install as they come with an adhesive pad and magnet plate it’s took seconds to put up & totally finish off the room.
If your toying with the idea of ordering just do it!
26 giugno 2025
Non scritta su invito
Risposta di Lavish Lights
Hi Jem,
Thank you so much for your lovely review! 💡✨ We’re so glad you love your new GlowLux lights and that the setup was super easy. It’s great to hear our team could help you quickly we always want everything to feel smooth from order to installation.
Enjoy the cosy glow in your room, and thanks again for trusting us it means the world to our small team! 💖
– The Lavish Lights Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.