Total nightmare: Incompetent management and a ruined finish
Using this company was an expensive mistake. They paved directly over our water meter and began cutting into a shared driveway area, completely ignoring the agreed plan. Their lack of care extended to the neighbours; they left signage up for weeks that damaged a shared fence (which I had to pay to replace) and showed no regard for dust management.
While they eventually dug out the water meter, the driveway is effectively ruined and looks like a patch-job.
They initially tried to dig out the meter while I wasn't home and my car was on the drive. I captured the most bizarre display on my Ring doorbell: the employees were arguing amongst themselves, clearly uncomfortable cutting a driveway with a car there and no one home. They described the job as a "shambles" because they had no idea where to cut (I later found the site marked out with twigs). They then went on to discuss amongst themselves other issues with the installation. From being told by the boss to cut up the shared driveway to admitting they poured the concrete while it was raining. They even joked about telling the boss I wanted a "reseal" just to get out of the situation. Then I hear the staff phone the boss to explain that I wanted to be present for the work to dig out the meter, to which he simply replied, “f*** off.”
To top it off, the last worker sent to "rectify" the issue pressured me for an extra £75 in cash, claiming he was on overtime and not working for the company at that moment.
The ordeal is finally over, but I would strongly advise others to look elsewhere.








