⭐⭐⭐⭐⭐ I had a really good experience with Sienna from Laters.com. She was very kind, patient, and helpful throughout the whole process. I was worried about my booking and refund, but she supported... Leggi di più
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I'm so glad I found out about this website. The process was so smooth and the booking was 100% legitimate! I'm in a long distance relationship with my fiance and I've been missing him a lot so I decid... Leggi di più
i looked at other FNPL sites and the ticket prices tend to be higher to begin with and increase quickly. flyfairly prices seem lower and more stable over a longer period of time. one area of improveme... Leggi di più
Had trouble with the booking for my infant name. Contacted fly fairly support, and was helped by the team. They manage to rectify and include my infant full name inside the air ticket ! Really want to... Leggi di più
4,8
Eccellente
232 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It's just easy and user-friendly
It's just easy and user-friendly. It's just the moment of truth. I urge anyone to try them. Excellent
16 maggio 2025
Non scritta su invito
Risposta di Laters
Emison, this might be one of the kindest reviews we’ve ever received. "Moment of truth" hit us right in the feelings - thank you for trusting us and for urging others to give us a go. That means everything.
We’ll be right here when you’re ready for your next trip. 😊💜✈️
Risposta di Laters
Sandra, we’re so glad to hear it was quick and easy, that’s exactly how it should be!
Thank you for trusting us with your trip. We’ll be right here whenever you’re ready for your next journey. 😊💜✈️
Smooth transaction
Smooth transaction, good prices, user friendly. Tickets received immediately, direct from the airline.
13 maggio 2025
Non scritta su invito
Risposta di Laters
Flame, you're officially our favorite kind of traveler - sharp, honest, and allergic to sneaky fees!!
We’re so glad everything was smooth and straightforward. No surprises, no drama, just tickets and peace. The way it should be!
Thanks for the kind words. Catch you next trip, Flame on. 😊💜
First time with awesome experience.
This was my first time booking in this website. I can't be more happy with that! The best prices and zero stress. Definitely this website is my number one choice now. Thanks.
6 maggio 2025
Non scritta su invito
Risposta di Laters
Jaime, we love a first-timer who doesn’t hold back with the compliments! 🥰 I think this is the start of a beautiful friendship 😊💜✈️
Outstanding Customer Support
Wow!!! My experience was thee best, It started with Ashley supporting me with my concern and then Angel join in on the team. It was the most informative experience I had with my flight issue, They both were very knowledgeable and went the extra mile to make sure I was taken care of and to be able to get to a resolve. I was very pleased with the outstanding customer support service, they both get a A+ for assisting me. I will definitely look forward to using your services again in the near future and sharing Fly Fairly with my family members. Way to Go!!! Fly Fairly with your awesome team!!!
7 maggio 2025
Non scritta su invito
Risposta di Laters
You brought the Jazzi, we brought the angels 😇 Ashley and Angel read this and immediately printed it out like a diploma. They're now campaigning to rename the company “Fly Jazzy.” Honestly? We’d allow it. 💜✈️
Risposta di Laters
Kisha Redd the whole internet and picked the only site that didn’t try to rob her 💜 Appreciate the quick hit of honesty, we felt that in our souls 🥰✈️💜
Awesome site for booking anything best…
Awesome site for booking anything best prices !
2 maggio 2025
Non scritta su invito
Risposta di Laters
Altaveon Mckay? More like Altaveon No-Delay.
Booked it fast, booked it smart. That’s how we like it. If booking flights were a sport, you’d be undefeated. See you for the next flight! 🏆✈️
Risposta di Laters
Short, sweet, and smoother than a gate upgrade.
Thanks for flying fair, Tulasi. We’ve saved your seat. 😊💜✈️
Great Customer Service
Great service by Ashley with regards to my enquiries on my flight booking. She was friendly, courteous and went to a great length to assist me. To add on, I have been booking via FlyFairly a couple of times and so far it has always been a pleasant experience.
27 aprile 2025
Non scritta su invito
Risposta di Laters
Aidil Abdullah, official president of smooth bookings and five-star vibes! Ashley’s smiling so hard we might need to file a dental claim. Appreciate you. 😊💜✈️
Used Afterpay
Used Afterpay, flights showed up, nothing weird happened. That’s a win. Might try them again when I head to Gold Coast. Site wasn’t annoying which is rare these days.
25 febbraio 2025
Non scritta su invito
Risposta di Laters
Ruby Mitchell? More like Ruby No-Glitch-ell because smooth bookings are the real flex these days!
Appreciate you keeping it chill. Gold Coast is waiting for another Ruby takeover. 😊💜✈️
Angel is a true angel 😇 today
Angel is a true angel 😇 today
She answered my inquiry promptly
Thank you
I will buy tickets when I travel in the future
Thank you again
I really appreciate it
23 aprile 2025
Non scritta su invito
Risposta di Laters
Kamsiah, you blessed Angel with wings today!
Appreciate the kind words and can’t wait to welcome you back when you’re ready to fly. 😊💜✈️
My first time using this app and it was…
My first time using this app and it was so much easier than the other apps that i used
17 aprile 2025
Non scritta su invito
Risposta di Laters
First time using us Tawanda Moye? Sounds like you Ta-won-da lottery finding us then! 😄
You showed up, booked easy, and gave the other apps a permanent complex.
Come back soon, you majestic travel wizard. 😊💜✈️
Booking confirmation
I am auctually hesitant to book as it is my first time. But then, when I enquired, the fly fairly team in the name of Angel and Ashley immediately answered my concern in just 10 mins. and even assisted me.
Grateful with your quick response and hope you will maintain that one. keep up the good work team :)
17 aprile 2025
Non scritta su invito
Risposta di Laters
Shar, we get it — first-time bookings can feel like jumping into the deep end with no floaties.
But Angel and Ashley? Lifeguards in headsets. Ten-minute response time? That’s faster than most people reply to group chats.
Appreciate the kind words. We’ll keep the good vibes flowing and the support snappy. 😊💜✈️
Super helpful Customer Service!
Angel was a lifesaver!
I needed to change some details of my booking last minute and wasn’t sure how long it would take, but Angel from Fly Fairly’s support team helped me immediately. She was super responsive, walked me through everything clearly, and made the whole process stress-free. It’s rare to get this kind of fast and personal support these days. Huge thanks to Angel for sorting everything out so quickly!
2 aprile 2025
Risposta di Laters
James, Angel saw this and practically did a victory lap around her desk.
Last-minute changes are usually a nightmare, so we’re glad she could swoop in and make it painless. She thrives on saving bookings and calming chaos.
Appreciate you shouting her out. She’s over the moon about this one 😊💜✈️
I’ll like to thank Angie
I’ll like to thank Angie, for all she done to get my refund back 😘 Thanks So Much. That 5 ⭐️ goes to Angie.
3 aprile 2025
Non scritta su invito
Risposta di Laters
Mrs. H, you just made Angie’s whole week.
That five-star shoutout? Straight to her heart. She’s out here handing out refunds and good vibes like it’s her superpower.
We’ll make sure she gets a standing ovation from the whole crew. Come back anytime, you’re officially Fly Fairly fam now. 😊💜✈️
THIS IS BY FAR THE WORST BOOKING…
THIS IS BY FAR THE WORST BOOKING EXPERIENCE I HAVE EVER HAD IN MY ENTIRE LIFE!
To all who are thinking of booking through this app, please think more than twice. The hassle is really not worth it. It is better to pay the regular price instead.
In a nutshell, everything was just bad experience overall. Instead of handling the situation, they choose to dodge a bullet and bark up the wrong tree --the customer.
1.Customer service rep is very unprofessional.So much unnecessary extra comments and reasoning instead of just doing what was asked.
Second, 2 of the 4 bookings have ENTIRELY WRONG CONFIRMATION CODES. Imagine the hassle of having to confirm everything on my end. No one has the luxury of time to do these. Had I not reviewed them ahead, imagine the stress it would have been. Confirmation code was changed by the airline without their knowledge. Should that be the customer's problem then? Isn't that part of your job to update the customer of the changes?
Third, I cannot make any changes to my booking like seat preference and additional baggage because the booking is made under someone's email and I can't access it. When I tried to reach out, NO ONE RESPONDS. This service is crap.... JUST CRAPPY!
I made this review with all honesty and these were the replies I received on my end, because I made a review about my experience:
"...At this stage, we are happy to resume support and provide the updated itinerary, as soon as your public review reflects the facts of the situation more fairly."
[Really?]
"Wishing you smooth travels ahead. And say hi to AA for us"
[Who is AA?]
FLY FAIRLY, please do better at your correspondence with customers. It leaves a bad (or worse) impression. Take reviews and comments as a way to improve.
Also, I am not paid to make reviews. This experience just needs to be known!
29 marzo 2025
Non scritta su invito
Risposta di Laters
Hi Mary,
We’re sorry we didn’t meet your expectations 💔 We know travel stress is real and we always try to go above and beyond 💜but this review contains many claims that are simply untrue 😢
The issue you faced came from the airline's new customer portals, which are entirely outside our control. You confirmed the booking is accessible on their old portal but not the new one, which clearly shows the issue was on their side.
Low-cost carriers can be hard to reach directly, which is exactly why we stepped in to help! Our team supported you throughout the weekend, including outside business hours, and stayed kind and responsive the entire time, even when your messages were (ahem) less than friendly from the start 😅
We always do our best to help 💜 We also believe in fairness and honesty, both in flying and in feedback. And when a review feels a little too embellished, especially when the only other one happens to praise a competitor, most readers know how to read between the lines 🙂
Fly Fairly Crew
Great solutions bringing down costs
I was just really struggling trying to find a return flight from Sweden in June at a reasonable cost, almost giving up and with that, giving up the chance to visit my family and have my son come and stay with me in the summer then I stumbled upon these guys who put together a great suggested combination of flights which then can quite often result in much lower prices, ok so I'm coming back via Oslo haha but hey I get to see my family thank you guys
28 marzo 2025
Non scritta su invito
Risposta di Laters
Joni you absolute legend. That review took us on a journey and we loved every word of it.
Struggling to get back from Sweden, almost gave up on a family summer, then pow! Fly Fairly enters like a low-cost superhero. Flights through Oslo? Iconic detour energy. Family reunion secured, wallet intact, vibes restored.
We got you, Joni. Anytime, anywhere, even via Norway. 😊💜✈️
Love the easy booking and prompt…
Love the easy booking and prompt customer service response.
25 marzo 2025
Non scritta su invito
Risposta di Laters
Hey Roella,
We love that you loved it! Easy booking and fast replies? We’re basically the Beyoncé of flight websites. Flawless and always on beat. 🎤✈️
Thanks for flying fairly with us. Don’t be a stranger. There’s always another adventure waiting and we’ll be here with the sass and savings.
Please ping us on our customer chat for a discount coupon off your next booking as a thank you for your kind words! 😊💜
Great working with Fly Fairly,
Great working with Fly Fairly,
They are always there to help and support. The BNPL function is an absolute game changer in terms or spreading to cost on the multiple flights I book. The CS team are equally awesome
18 marzo 2025
Non scritta su invito
Risposta di Laters
Thank you so much for the kind words! Our customer support team will be so happy to know they’ve made a great impression 😊💜
My problem was resolved very fast…
My problem was resolved very fast Ashley. Is really helpful and she’s really excellent in providing me the information and helping me to resolved my problem
21 marzo 2025
Non scritta su invito
Risposta di Laters
Thank you so much for the lovely feedback, Recil! We're so glad to hear your issue was resolved quickly. Ashley will be thrilled to know she made such a positive impact. She's truly one of our stars!
Please ping us on our customer chat for a discount coupon off your next booking as a thank you for your kind words! 😊💜
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