Laser Vision Scotland Recensioni 198

TrustScore 3.5 su 5

3,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Mr Sanjay Mantry carried out lens replacement surgery for me with horrendous results. He openly admitted that he made an error in selecting me as a suitable candidate for the procedure. He tried to re... Leggi di più

Valutata 5 stelle su 5

I had lens replacement surgery at Laser Vision Scotland. The whole process was straightforward and fuss free from the initial consultation to aftercare. My surgeon (Mr Ross), was friendly and easy to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would rate Vision Scotland 10 stars if I could. I had my first cataract surgery at Edinburgh Ratho location on 6th November 2023. The team are welcoming, caring & helped me put my fear of surgery... Leggi di più

Valutata 1 stelle su 5

It's a scam pure and simple designed to fleece you into lens replacement! Do your due diligence! I wish I had especially when making clear I did not want harassed by sales people.

Dettagli dell'azienda

  1. Centro oculistico
  2. Medico
  3. Chirurgo LASIK
  4. Clinica oftalmologica
  5. Ottico
  6. Ospedale privato

Informazioni fornite da varie fonti esterne

We are Scotlands leading Laser Eye surgeons. Laser vision Scotland offers the latest in Lens replacement and Cataract Surgery. Leading you to better vision.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

My experience

Great facility, clean and friendly. I had 2cataracs removed and lenses fitted, amazing difference. They will continue after your operation to see you until they are sure all is ok. Well worth the money after all it is your eyes!

9 agosto 2018
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Risposta di Laser Vision Scotland

Dear Mr Jenney,
Thank you for taking the time to leave this feedback. You are absolutely correct, it is a really good facility and we will keep a close eye on you after treatment until we are sure everything is okay. I'm pleased you felt it was money well spent . I hope you are continuing to enjoy your new vision.
Kind regards and best wishes,
The Team at Laser Vision Scotland

Valutata 5 stelle su 5

Amazing sight after surgery.

I was having trouble with cataracts in my right eye and could hardly see even with my contact lenses or glasses and relied on my left eye. After cataract surgery and alighnment I can now see perfectly well without glasses or contact lenses for distances. My vision is amazing compared to pre operation. I would certainly recommend Laser Vidion Scotland at Shawfair hospital. You choose the date and everything is hassle free- no cancelled operations. Lovely surroundings and staff and consultant. Thanks very much for restoring my sight.

8 agosto 2018
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Risposta di Laser Vision Scotland

Dear Sir/Madam,
Thank you for leaving positive feedback. I'm pleased you had a satisfactory experience with the team ,and that your vision seems amazing compared to before surgery. We are delighted to be of assistance!
Kind regards,
Laser Vision Scotland

Valutata 5 stelle su 5

Cataract operations

People really nice, it was all very efficient and the results better than I hoped. As I always need to complain about something the sandwiches could have been bigger

8 agosto 2018
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Risposta di Laser Vision Scotland

Dear Mr Hill,
Thank you for your positive feedback. I'm pleased to hear the results of treatment were satisfactory. If only you had asked for larger sandwiches, I am fairly sure we would have been able to oblige!!
Kind regards,
Laser Vision Scotland

Valutata 5 stelle su 5

Massive thanks to laser vision Scotland, 5 stars simply is not enough!

Had LASEK surgery carried out by the fantastic Sanjay in march of this year and have just been for my 6 month appointment where my vision is one line greater than 20:20. To say I am delighted is an understatement, as cliche as it sounds I really do wish I'd confronted my fears and had this done 10yrs ago.

Spire hospital really is the most professional outfit for laser vision from consultation right through to the surgery and aftercare received.

No hard sale or pestering calls and emails unlike their high street competitors.

All the staff members were really fantastic, trustworthy, reassuring and passionate about their work.

To summerise:

My eye sights better than I can ever remember.

The surgery was to be taken with a pinch of salt, 15 minutes in theatre which was pain free and I found more interesting rather than the panic I had imagined. Couple days after of gritty feeling uncomfortable eyes which I think was more the contacts than anything else as once they were removed it was gone. Then watch in amazement as your eye sight improves day on day.

I used to get headaches from long spells of computer this appears to have subsided.

And best or all no more glasses, of which I hated wearing!

I would recommend Spire laser vision Scotland to anyone that is considering the procedure. Skip the high street gimmicks and go straight to the best!

4 agosto 2018
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Risposta di Laser Vision Scotland

Dear Colin,
Thank you for this feedback on TrustPilot. It sounds like your experience of laser eye surgery was really positive. The first fortnight after treatment does have its ups and downs but overall it is really joyful to wake up in the morning and see clearly without needing glasses on. I'm pleased you found the ethos of the team and the hospital to be professional. We do believe we are much more focused on care than sales, so thank you for your kind words.
Best wishes,
Sanjay Mantry

Valutata 5 stelle su 5

Thank you so much

Thank you so much Mr Ross, Ashe and Sarah for being so patient and professional. I must admit I was nervous about the procedure, but I need not have concerned myself.
I had cataracts removed and premium distance lenses implanted in both eyes and I can't express the difference it has made. It's life changing. I can drive without glasses, in fact I can see perfectly apart from some help with reading. Going from almost blind to vision the equivalent of a twenty year old is mad! I decided to have the procedure done privately because It was important for me to choose the Ophthalmic surgeon and that I could get premium lens implant. Don't procrastinate like I did! Laser Vision Scotland come highly recommended.

30 luglio 2018
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Risposta di Laser Vision Scotland

Dear John,
Thank you for taking the time to leave detailed feedback for us. It is amazing how much of an impact cataract surgery can have on your life when you leave cataracts to become advanced. I note that you were keen to have a choice over which surgeon looked after you, so thank you again for choosing me.
Kind regards,
Jonathan Ross

Valutata 5 stelle su 5

I had Refractive Lens Exchange in both…

I had Refractive Lens Exchange in both eyes in 2017, and it has been a fantastic experience from start to finish. Whatever pre-conceptions you may have, the staff and service levels at Laser Vision will ensure you have a positive and well informed experience . Totally excellent, highest quality.

18 luglio 2018
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Risposta di Laser Vision Scotland

Dear Mr Leavy,
Thank you for your feedback. It was a pleasure to look after you in 2017 and I hope you are continuing to benefit from lens exchange surgery as we move through 2019. We really appreciate your kind words.
Many thanks,
Jonathan Ross

Valutata 5 stelle su 5

An absolutely amazing experience from…

An absolutely amazing experience from first consultation right through to final checkup. Professional and delightful staff guided me through the process without fault, leaving me very clear and confident what the procedure entailed and what outcome I could expect. I had lens replacement surgery and the result has been life changing! Can’t thank everyone at Laser Vision enough.

6 luglio 2018
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Risposta di Laser Vision Scotland

Dear Sheila,
Thank you for taking the time to leave feedback. I'm very pleased to hear your experience was so positive and that the end result has been life changing. If you have any queries in future please do not hesitate to get in touch.
Kind regards,
Laser Vision Scotland

Valutata 5 stelle su 5

Exceptional care from start to finish

I cannot thank Jonathan, Ash and Sarah enough. It really is a life changing procedure. I didn't have the quickest recovery but they were patient and understanding and I now have perfect vision. Compared to the experience I had received from two high street companies, who were focused on the money, rather than care, I cannot recommend them enough. They looked after me from start to finish. Knowledgable, professional but exceptionally personable and caring. Thank you all and keep doing what you're doing as you are brilliant!

30 giugno 2018
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Risposta di Laser Vision Scotland

Dear Lisa,
Thank you for your kind words. I am sorry that your vision did not recover as quickly as you were hoping, but I'm pleased you crossed the line in the end. We shall certainly strive to maintain our practice and look for new ways to improve it, and please do let us know if we can do anything to help in the future.
Kind regards,
Jonathan

Valutata 5 stelle su 5

I arrived at Laser Vision following a…

I arrived at Laser Vision following a recommendation from a neighbour and 6 weeks later have changed from being virtually blind to having fantastic vision....I could not believe how poor my eyesight was then and how great it now is.
Cataracts removed and lens' installed. It seemed to be an expensive thing to do but on reflection I would have paid twice that amount - the results justify that.

29 giugno 2018
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Risposta di Laser Vision Scotland

Dear Mr Willis,
Thank you for your really positive feedback. I'm delighted that you have seen such a big improvement in your vision and presumably also your quality of life.
Kind regards,
Jonathan Ross on behalf of Laser Vision Scotland

Valutata 5 stelle su 5

Professional friendly staff and would…

Professional friendly staff and would thoroughly recommend (and have been since my surgery) and if you are thinking about it, don't swither. Best thing I've done for my eyes. Wish it was available years ago.

15 giugno 2018
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Risposta di Laser Vision Scotland

Dear Jackie,
Thank you very much for your feedback. Delighted to hear you are making good progress. Feel free to recommend us!!!
Kind regards,
Laser Vision Scotland

Valutata 5 stelle su 5

If you are thinking of having cataract…

If you are thinking of having cataract surgery done privately, I have no hesitation in highly recommending Mr Ross and his wonderful team at Laser Vision Scotland.

I have just had lens replacement procedures in both eyes, a week apart. My surgery was completed two weeks ago and I am still seeing improvement every day.

Although I was nervous, from the first appointment I felt cared for and made to feel more confident. The procedure was explained in a way that was very reassuring, I felt wholly listened to and all my questions were answered.

The surgery has already made a remarkable difference to my life. From having poor vision even with glasses, I can now drive again and see to write this review without the aid of glasses.

I now have the joy back of a simple walk and seeing the details of the flowers on the bushes: the tiny May blossom as it changes from white to pink within a few days; to be able to see detail on daisies and buttercups shining in the sun. I knew from others that colour was enhanced, but am now experiencing it for myself. I am so lucky to have had this done in early summer when everything is at its most beautiful.

I am so glad I found the courage to go ahead and have the surgery, and so have regained my confidence by having my sight improved to this extent. My heartfelt thanks go to the whole team for the excellent care and services they provided throughout the process, and for their patience and support.

Suzy

15 giugno 2018
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Risposta di Laser Vision Scotland

Dear Suzy,
Thank you very much for this really positive and detailed feedback. Naturally everyone feels nervous before eye treatment and the team are very sensitive to this and go to some trouble to make all our patients feel at ease. Our overwhelming feedback is that the procedure was much easier than expected. Some people even enjoy certain aspects of the operation, such as the kaleidoscopic light show which is often experienced... and of course the announcement that the procedure has been completed!
We are all pleased to hear how much difference the treatment has made to your sight, and your overall quality of life. It is wonderful to be outdoors in summer and to be able to fully appreciate the detail of the world around us. I will feed back your comments to the whole team.
Please do not hesitate to get back in touch if you need to.
Kind regards,
Jonathan Ross

Valutata 5 stelle su 5

This is a team that was good at every…

This is a team that was good at every stage of my contact. an unhurried assessment,clear information and sensitive care. I was able to have two procedures within a week of one another and I feel confident in the outcome and would use this team again if I needed to.

3 giugno 2018
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Risposta di Laser Vision Scotland

Dear Christine,
Thank you for taking the time to write this supportive feedback. The whole team will be pleased with this. It was a pleasure to be involved in your care, and we will of course be pleased to see you again at any stage should the need arise.
With kind regards and best wishes,
Laser Vision Scotland

Valutata 5 stelle su 5

Mr Jonathan Ross and his Excellent Team

I am in my sixties and had lens replacement surgery. I highly recommend Mr Jonathan Ross (Laser Vision, Spire Shawfair Park Hospital, Edinburgh) and his excellent team. The facilities are top rate, the staff friendly and informative and the operation was much easier than I expected. It’s so great now not to wear glasses except for low magnification glasses for close up detailed work. If you are like me and have spent years researching and concerned that things will go wrong then have no worries with his team. You are in excellent hands. A big thanks to you all!!

1 giugno 2018
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Risposta di Laser Vision Scotland

Dear Anne,
This is really nice feedback we have received from you. Thank you so much for taking the time to post it online. As you rightly said people often do have a lot of anxiety about eye surgery, and devote considerable time towards researching their options. This is something we would encourage. Hopefully your experience will encourage others to come and see us! If you have any issues at all in the future please do not hesitate to get back in touch.
Kind regards,
Jonathan Ross

Valutata 5 stelle su 5

Totally delighted with my experience

Totally delighted with my experience, better results than expected !

25 maggio 2018
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Risposta di Laser Vision Scotland

Great news! Thank you for taking the time to post feedback.
Kind regards,
The Laser Vision Scotland team

Valutata 5 stelle su 5

Thank you. The treatment I received from start to…

The treatment I received from start to finish was outstanding. Both the facilities are the staff were excellent. I was extremely apprehensive before the operations but everyone went out of their way to reassure me.
I would recommend the treatment to anyone.

A big thank you to everyone involved

23 maggio 2018
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Risposta di Laser Vision Scotland

Dear Simon,
Thank you for providing this great feedback. I'm delighted you had a positive experience of the staff, and I agree the facility (Shawfair) is an excellent place to work and provide eye care. Thank you for recommending us, and please let me know if you have any problems in the future.
Kind regards,
Jonathan Ross

Valutata 5 stelle su 5

I had both cataracts & very myopic…

I had both cataracts & very myopic vision with a prescription strength of 9 I now have 20/20 vision which is an amazing result.
The surgery itself was painless & all the staff were lovely & ensured I was relaxed on both surgery days.
I definitely recommend Laser Vision Scotland to anyone considering vision correction surgery.

11 maggio 2018
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Risposta di Laser Vision Scotland

Dear Susan,
Thank you for providing this feedback! It is an incredible change to be very short sighted one day then have 20/20 vision the next. Thanks for your positive feedback regarding our team- they really appreciate it. Thanks also for recommending us. If you have any concerns in future pleased do not hesitate to get back in touch.
Kind regards and best wishes,
The Laser Vision Scotland Team

Valutata 5 stelle su 5

Toric lens surgery for astigmatism

The professional care and support from all staff at Laser Vision Scotland, from initial assessment, surgery and through to discharge was exceptional. I am 55 years old and had mild astigmatism resulting in difficulty focusing both near and distant objects. My surgery was with Mr. Sanjay Mantry for toric lens replacement who put my mind at rest with explanation throughout and reassurance during the procedure. I had a rare complication with the first eye called a CMO, which completely settled with simple steroid treatment and was assessed with a specific scan.The second eye was routine and on discharge I now have 20/20 vision. My depth of vision has much improved with near and intermediate vision exceptional. I can now read tiny print on packets.
Many thanks to all the team who have helped me through my journey.
Gillian Brown

17 aprile 2018
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Risposta di Laser Vision Scotland

Dear Gillian,
Thank you for taking the time to provide this positive feedback. We are delighted you thought your care was exceptional. I'm sorry your were affected by CMO- fluid in the retina after surgery. I hope this has fully settled down now. Hopefully the vision you now enjoy will be with you for many years to come!
Kind regards,
Sanjay Mantry

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