Lark & Berry Recensioni 

129
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Love this shop and their earrings! First discovered Lark & Berry online in 2024- made sure I went when in London & returned in 2025 & 2026. No doubt be back next year. All 8 piercings match & I love t... Leggi di più

Valutata 5 stelle su 5

What a fantastic experience! Svetlana is absolutely amazing, friendly and attentive. I had an idea of what I thought I’d like but after speaking with Svetlana she gave me other options, I liked what s... Leggi di più

Valutata 5 stelle su 5

Lovely earring, great customer service. The team helped me out when I needed to return something and explained how a push back labret fastening worked (I hadn’t spotted that on the website - hard t... Leggi di più

Valutata 5 stelle su 5

The only place I could find where lab-grown diamonds made with renewable energy (disclaimer - I don't know more specifics re. precise sources of this energy). Extremely helpful and friendly st... Leggi di più

Dettagli dell'azienda

  1. Gioielleria
  2. anche in
  3. Gioielliere

Informazioni fornite da varie fonti esterne

Elegantly designed and sustainably sourced cultured lab-grown diamonds. Our collection of radiant fine jewlelry is conflict-free and beautiful. Check out our amazing collection today and shine bright like a diamond.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

129 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(129)

9 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had a wonderful piercing experience…

I had a wonderful piercing experience with Svetlana. She was super helpful, not pushy and really knowledgeable. She encouraged me to take my time and gave great advice.
The jewellery is so beautiful! I had 2 piercings and I’m so happy with the designs and quality. You can also have a curtesy follow up appointment when the piercing is healed and the back of the earring can be changed for free. Great service all round.

2 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing engagement ring buying experience!

Really happy with my experience at Lark and Berry!
Booking a consultation was super easy, and Emily was a star. She helped me throughout the whole ideation and design process for the engagement ring. You can tell she really cares about the customer and makes the whole experience enjoyable and stress-free. Of course the ring looked amazing when I picked it up! The quality is pristine and well executed! Definitely recommending Lark & Berry!

10 aprile 2025
Valutata 5 stelle su 5

Exceptional customer service

I purchased a necklace from Lark and Berry as a birthday present. Unfortunately, there was an administrative error that meant that it was not going to be delivered on time as promised and that as a result, we would have left the country without the gift. After discussing this with Lark&Berry, we agreed to reroute delivery to my holiday destination. Unfortunately, this caused more problems when the delivery got lost in customs. Throughout the process, Stevlana was responsive and on hand immediately to fight for me and ensure things were moving. In the end we were able to ensure delivery, not only at no extra cost to me, but also they provided a free gift for the additional trouble. Whilst circumstances around the delivery were far from ideal, Lark and Berry demonstrated exceptional customer service, and I would definitely use them again on the back of this experience.

7 marzo 2025
Valutata 5 stelle su 5

Great Experience

Had a great experience today at Lark & Berry . My friend & I were both have second lobe piercings and I especially, was super nervous. Svetlana really took her time, didn’t make us feel rushed, allowed us to take so much time choosing our earring jewellery and then making sure the piercing was perfectly placed. The piercing itself was very quick and & very smooth - I hardly felt a thing and surprised myself at how painless & smooth the whole procedure was . Svetlana was so calm & reassuring & talked through every step of the process . We were provided with lovely refreshments & treats and it was just overall a great experience. Really great selection of jewellery to choose from too. We will be back!

28 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great buying experience for an engagement ring

I am very happy with my experience at Lark&Berry especially with Emily who supported me through the whole buying experience. I bought a bracelet and an engagement ring. I was very afraid of the whole process especially considering I did not have the possibility to visit the shop often. Emily was able to give me support and advice plus the interaction via email was quick and spot on! I am very happy with the final result. Very much recommended!

20 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Good customer service

Good customer service. After a slight misunderstanding, they explained things clearly. Earrings were delivered promptly and securely.
The quality of the earrings was very good, a bit hard to open but once in they felt lovely and safe.

1 ottobre 2024
Valutata 1 stelle su 5

Refused to ship my purchase and to refund

I purchased a pair of earrings on line with a request to ship to Paris. The store asked me to provide a copy of my passport to proceed with the shipment which I refuse to provide (I buy plenty of articles on line and never had to provide a copy of my passport and for security reasons I would always refuse to do so). The store refused to ship and refuse to refund. Right now the claim is with my bank as a fraudulent operation. I guess the store is ok if you go and shop with them but I would not recommend if you need the article to be shipped

1 ottobre 2024
Non scritta su invito
Logo di Lark & Berry

Risposta di Lark & Berry

Thank you for your feedback. We sincerely apologize for any frustration you’ve experienced with your recent purchase.

Our system flagged your order for potential security concerns, which is why we requested additional verification, such as proof of identity, as part of our standard procedure. These measures are in place to protect both our customers and our business from fraud.

We understand your concerns and want to assure you that we have processed your refund. Please note that depending on your bank, it may take a few days for the refund to appear in your account. If you don’t see it soon, we encourage you to check with your bank for further confirmation.

We strive to offer a smooth and secure shopping experience, and we regret that this has been a frustrating process for you. If you have any further questions, feel free to reach out directly.

Valutata 1 stelle su 5

I ordered an initial with a chain

I ordered an initial with a chain, i only received the initial. When i contacted customer service they were dismissive and didn’t address that it could’ve been a website error or honour what i had ordered.

21 agosto 2024

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più