Prachtige deken ontvangen. Er ging in eerste instantie iets mis met de bezorging, het pakket was kwijtgeraakt. Ik heb gemeld dat ik het niet had ontvangen, er werd meteen een nieuwe opgestuurd en zij... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Leggi di più
L'azienda ha risposto
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Leggi di più
L'azienda ha risposto
Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Informazioni di contatto
128 City Road, EC1V 2NX, London, Regno Unito
- info@laipaca.com
- laipaca.com
4,7
Eccellente
123 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thanks for reply!
Super soft and warm alpaca blanket
Super soft and warm alpaca blanket - great price and quick delivery!
18 maggio 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
No washing/ care label or guarantee it's alpaca
It's a big blanket with a nice soft feel to it, however it's not got alabel saying what it's made from and no washing/care instructions.
21 aprile 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Dear Janet Sykes,
Thank you for sharing your feedback on Trustpilot. I'm glad to hear that you appreciate the size and softness of the blanket. However, I apologize for the absence of a label and washing instructions. We value your input, and I will make sure that this information is available in the future.
To care for your blanket, I recommend the following steps:
Hand Wash Only: Gently hand wash in cold water using a mild detergent. Avoid wringing or twisting the blanket.
Rinse Thoroughly: Make sure to rinse out all the detergent using cold water to prevent shrinking.
Lay Flat to Dry: Lay the blanket flat on a clean towel. Roll the towel with the blanket inside to remove excess moisture.
Unroll and let the blanket air dry.
Avoid Bleach: Please avoid using bleach as it can damage the fibers and alter the color.
Thank you once again for your review.
Nice blanket.
A warm, soft and large blanket.
Nice colours.
Ordering was easy and delivered in two days.
Good service.
4 aprile 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Lovely soft blanket
Lovely soft blanket, excellent value for money, very pleased with it also beautiful colours.
28 marzo 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Exemplary customer service 🌟
Customer service exemplary as my first order never arrived but a replacement was sent out immediately with Royal Mail.
Lovely soft blanket - thank you.
15 marzo 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you! Don't forget to buy something else :)
It's a beautiful, soft blanket
It's a beautiful blanket, light and soft.
Gorgeous colour too.
22 gennaio 2024
I ordered a blanket and am over the…
I ordered a blanket and am over the moon with it. It feels so soft, lovely colours just as in the picture online. Surprised how small the parcel was and how large and warm the blanket is despite not very thick . Came quickly, too . Highly recommended.
11 gennaio 2024
Lovely blanket of beautiful colours
Lovely blanket of beautiful colours
So quick with delivert
10 gennaio 2024
lovely blanket
6 gennaio 2024
Good service.Good quality
4 gennaio 2024
Super fast delivery and amazing quality.
3 gennaio 2024
Warm and happy.
Delivery as stated, really lovely blanket. Very soft and worth the money. My wife is now very happy and warm.
27 dicembre 2023
Great poncho
Great poncho. I looked the part and I now find myself wearing it all the time! Great service with quick delivery at a busy time of year.
20 dicembre 2023
Amazing product and very fast delivery
21 dicembre 2023
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Would absolutely recommend
Outstanding customer service. Efficient and friendly. Helped me track my order and ensure I received it on time for Christmas.
The poncho is beautifully made, very soft and warm. A wonderful gift. I'd absolutely recommend Laipaca.
22 dicembre 2023
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.