Prachtige deken ontvangen. Er ging in eerste instantie iets mis met de bezorging, het pakket was kwijtgeraakt. Ik heb gemeld dat ik het niet had ontvangen, er werd meteen een nieuwe opgestuurd en zij... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Leggi di più
L'azienda ha risposto
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Leggi di più
L'azienda ha risposto
Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Informazioni di contatto
128 City Road, EC1V 2NX, London, Regno Unito
- info@laipaca.com
- laipaca.com
4,7
Eccellente
123 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wonderful bed throw .
Wonderful soft and exquisite blanket ! Extremely pleased with the quality ! Slight problem that (Evri ) lost package but was immediately put right by Alexander and I received within 24hrs .
Highly recommended!
1 gennaio 2025
Non scritta su invito
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Brilliant work
10 dicembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review
I returned the blanket
I returned the blanket. The returns process was simple and communication swift, i did have to pay return postage myself. The blanket comes with no brand label/care or composition info, which I think is a significant oversight given the price point.
8 dicembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for your feedback. We’re sorry for any inconvenience caused and will do everything to improve. Your input is invaluable to us!
Absolutely gorgeous items
Absolutely gorgeous items. Delivered quickly & the exchange I wanted was sorted without hassle. Would definitely recommend this company & will buy from them again.
13 dicembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review
Great product and very well designed…
Great product and very well designed and manufactured
30 novembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Lovely blankets but unfortunately did…
Lovely blankets but unfortunately did not match the colours in the loung. Thank you though for an easy return and prompt refund.
3 dicembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Great customer service and quality…
Great customer service and quality products.
Regretfully, we had to return simply because of a clash of colours.
Refund was processed very swiftly - thank you very much
20 novembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you so much for your feedback! We’re delighted we could organize the return swiftly for you. We hope to see you again in the future!
Please note that the perception of color can vary depending on the lighting in your home. All our photos are taken under bright studio white lighting, so colors might appear slightly different in spaces with warm yellow lighting. Additionally, vibrant surroundings, such as blue walls, can influence how colors are perceived. If you have any doubts, we’re always here to help you choose and answer your questions!
Excellent service and quality product
Excellent service and quality product.
I ordered a blue blanket for our room. It arrived quickly and was a rich beautiful colour, lovely and soft. Unfortunately I had to return it because moh disliked the colour, I was very sorry because I loved it. Sigh.
The communication with Laipaca was excellent and the refund was quickly issued. Highly recommend this company and their products.
14 novembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you very much!
A wonderful company with which to do…
A wonderful company with which to do business
selling a great product.
I bought a soft warm blanket, very beautiful,
big enough to cover my bed, soft enough to snuggle
and wrap up in.
Highly recommended.
8 novembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you very much for this review!
Gorgeous blanket
I am so pleased with this beautiful blanket it’s an absolutely stunning colour and will look gorgeous in my lounge.
19 ottobre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you so much!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Product is superb
Product is superb, soft and light and very warm. Beautiful colours and lovely sheen.
17 settembre 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this 5 star review!
Excellent product and delivery ontime!
19 luglio 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Quick delivery also great quality
Quick delivery also great quality. Fantastic product.
29 giugno 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Ordered a lovely throw on Wednesday
Ordered a lovely throw on Wednesday. It arrived via next day delivery as promised and I was using it to keep warm and cosy on Thursday. Very pleased with the throw and delivery. Thank you very much
21 giugno 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
The instant efficieny
The instant efficieny - the four for three - the quality of the throws!
16 giugno 2024
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
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