Prachtige deken ontvangen. Er ging in eerste instantie iets mis met de bezorging, het pakket was kwijtgeraakt. Ik heb gemeld dat ik het niet had ontvangen, er werd meteen een nieuwe opgestuurd en zij... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Leggi di più
L'azienda ha risposto
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Leggi di più
L'azienda ha risposto
Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Informazioni di contatto
128 City Road, EC1V 2NX, London, Regno Unito
- info@laipaca.com
- laipaca.com
4,7
Eccellente
122 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for your review — we hope it makes a wonderful Christmas gift!
Beautiful colour
A little thiner than I had expected, but beautiful colour and the design!
1 dicembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for your review! One of alpaca wool’s key advantages is its exceptional warmth despite being lightweight — that balance is what makes it so comfortable. We’re glad you loved the colour and design.
Fast delivery and a beautiful blanket
Fast delivery and a beautiful blanket - my wife loves it. Thank you
30 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Excellent quality and exactly as…
Excellent quality and exactly as advertised. The service was superb, my order arriving within 48 hours.
28 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Lovely very soft and extremely warm
28 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Love these blankets
Love these blankets. Very soft and cosy. Bought one for my wife last year and she loved it so much I bought four more for gifts this year.
23 novembre 2025
Non scritta su invito
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Nice blanket
Blanket is a bit thinner than I expected, but it seems warm enough. It's a generous size, and a lovely colour (shades of blue).
22 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you for your review! Alpaca’s unique advantage is that it stays exceptionally warm while remaining lightweight — that’s exactly what makes our blankets so comfortable. We’re glad you’re enjoying the colour and generous size.
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you so much for the 5 stars!
For something thats worth £250 you…
For something thats worth £250 you think you spend a little more on presentation really disappointed looks cheap and shit will never recommend have checked the product as so disappointed with the way arrived
12 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Dear Barry,
We truly appreciate all feedback, including when it’s critical, but we were genuinely surprised to read your review. This experience is very different from what we aim to deliver and from what most of our customers report.
We’d be grateful if you could clarify what exactly disappointed you — both in the presentation and in the product itself. Understanding what happened will help us prevent similar situations in the future, and we’d really like the chance to make things right for you.
Please feel free to contact us so we can look into this properly and assist you.
Wonderfully light and excellent warmth!
16 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you so much for the 5 stars!
Great communication when postal company…
Great communication when postal company let us down. Sorted it without hesitation. Highly recommended
16 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Many thanks for your review!
Beautiful!
7 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
4. Many thanks for taking the time to review us!
This is the best blanket I've ever…
This is the best blanket I've ever owned! It's soft, warm, and beautiful! I highly recommend it to everyone!
10 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
gorgeous soft throw fantastic colour
gorgeous soft throw fantastic colour - different shades of green
3 novembre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you so much!
Great product and great service
Website very easy to use and item was delivered on time. The poncho was as lovely as it looked in the pictures and oh so soft. My partner loved it. What else is there to say?
24 ottobre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Speedy despatch and delivery
Speedy despatch and delivery. Package intact. Blankets luxurious.
23 ottobre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Great comfort and quality blanket
My wife has terminal liver cancer and we were looking for a good quality and warm blanket. This blanket has a great weight to warmth ratio and is light enough to wrap around her with little effort. Whilst it maybe pricey it is sure worth the price for quality, warmth and keeping my wife comfortable. Great blanket
23 ottobre 2025
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
Risposta di Laipaca: Handcrafted Alpaca Finery
Thank you!
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