Laipaca: Handcrafted Alpaca Finery Recensioni 

122
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Prachtige deken ontvangen. Er ging in eerste instantie iets mis met de bezorging, het pakket was kwijtgeraakt. Ik heb gemeld dat ik het niet had ontvangen, er werd meteen een nieuwe opgestuurd en zij... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di vestiti e tessuti
  2. anche in
  3. Negozio di casalinghi

Scritti dall'azienda

Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

122 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(122)

57 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

100% Service ans Quality

After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blanket even before they recieved the first one back. A very good service. This service you cannot find al lot anymore. But With the Laipaca company you can

1 giugno 2026
Logo di Laipaca: Handcrafted Alpaca Finery

Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you!

Valutata 5 stelle su 5

High quality product

High quality product. I am very pleased to have bought it. Service from laipaca was excellent and I would use them again.

22 aprile 2026
Logo di Laipaca: Handcrafted Alpaca Finery

Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you very much!

Valutata 5 stelle su 5

Laipaca blankets - great product

I can only recommend you check these guys out. I was very impressed with the product which had a slight issue and once emailed, same day response, issue addressed and offered some money off. Great customer service from a friendly team.

28 febbraio 2026
Logo di Laipaca: Handcrafted Alpaca Finery

Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you very much!

Valutata 5 stelle su 5

Alpaca poncho

Product delivered on time and to correct place. Product was as described on website.

28 febbraio 2026
Logo di Laipaca: Handcrafted Alpaca Finery

Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you very much!

Valutata 5 stelle su 5

Fantastic product

Fantastic product. Fantastic service.
It’s lightweight and warm and beautiful.
Great present for all age groups.

6 febbraio 2026
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Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you so much for your wonderful review! We’re delighted to hear you’re happy with both the blanket and the service. Lightweight warmth is exactly what makes alpaca so special — and we’re so glad it makes a perfect gift for all ages.

Valutata 2 stelle su 5

A bad buy

It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This had happened very quickly - only a month or two. It already looks pretty awful. Initially I was disconcerted by how very thin it is - I don’t think that matters though, it’s just different to wool or fleece. It’s how poorly it’s worn that means I wouldn’t get one again.

30 dicembre 2025
Logo di Laipaca: Handcrafted Alpaca Finery

Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you for taking the time to share such detailed feedback — we really appreciate it.

Alpaca fibre is quite different from sheep’s wool or fleece, and its lightness is actually one of its key natural qualities. Alpaca blankets are designed to provide warmth without bulk, which can feel unfamiliar at first if you’re used to heavier textiles.

Regarding the pilling you mentioned: alpaca fibres are very fine and smooth, and during the first period of use it’s normal for some loose fibres to surface, especially with friction. This doesn’t affect the structure or warmth of the blanket and typically stabilises over time. Gentle care, such as light brushing or careful removal of surface fibres, usually keeps the blanket looking its best for many years.

We’re genuinely sorry that your experience didn’t meet your expectations. Your feedback is valuable to us and helps us improve both how we present our products and how we guide customers on what to expect from natural alpaca fibre.

Valutata 1 stelle su 5

Very poor quality.

Very poor quality.
Excessive pilling .
Not to mention that I nearly returned it because of colour scheme.

Not worth the money I paid.

8 dicembre 2025
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Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you for sharing your feedback — we’re sorry to hear that the blanket didn’t meet your expectations.

Alpaca is a natural fibre, and some light pilling can occur, particularly at the beginning of use. This is a known characteristic of natural wool fibres and usually settles with time and gentle care.

We understand that colour and texture are very personal, and what feels right for one person may not for another. Your comments are appreciated and are taken seriously, as they help us review both product presentation and customer expectations.

Valutata 5 stelle su 5

Really happy with the purchase

Really happy with the purchase, alpaca wool poncho for my hubby which he loves, walking around like Clint Eastwood. It’s really warm and received the order pretty quick and would use this company again for purchases in the future

23 dicembre 2025
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Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you very much!

Valutata 5 stelle su 5

The blanket I purchased was the most…

The blanket I purchased was the most beautiful blanket I’ve ever had. The quality is excellent and the colours are gorgeous as shown, it’s not heavy but lovely and warm and cosy
It transformed my Room I’ve had so many compliments that I’ve had to
order another one,
Thank you for the hard work that has gone into making gorgeous blankets

will be my proud possession for many many years

13 dicembre 2025
Logo di Laipaca: Handcrafted Alpaca Finery

Risposta di Laipaca: Handcrafted Alpaca Finery

Thank you so much for such a beautiful and thoughtful review. We’re truly delighted to hear how much you love your blanket — from the colours and quality to the warmth and lightness. Thank you for your kind words and support; we hope it brings you comfort and joy for many years to come.

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