What an awful return policy that you offer for sending damaged/used items as new to your customers. It is absolutely shameful and the most disgraceful way to do business. It is you who should bear... Leggi di più
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Appalling - I only wish I'd found these reviews first! Not cashmere, and certainly not European. Cheap fakes from China with the labels cut out to try and hide it, in direct violation of FTC laws. Sel... Leggi di più
Please learn from my experience. No matter how tempting their photos look it's not worth it. It took 3 weeks to arrive. When I finally received my tracking information I realized why it took so long... Leggi di più
SCAM, FRAUD! do not buy!! they sent me very cheap looking clothes i asked to send back and refund they told me how id be up for expensive shipping rates back to TURKIYE? while i receiced it feom a US... Leggi di più
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Sketchy - don't order
I usually check reviews on unknown sites but got caught up in the Christmas rush and I am paying the price.
They took 4 weeks to send me the wrong pair of shoes and have gone MIA about an exchange or refund. Sketchy.
Quality is also low and potentially false advertising re: materials.
Under no circumstances should you buy…
Under no circumstances should you buy anything from this company. My order was never received and no refund was offered after 9 months of emails. There customer service gave some ridiculous story that they 'don't know what happened' but they have done nothing to rectify even a credit!!
They should be shut down for being thieves, a racket, and a fraud!!!!
A SCAM COMPANY
A SCAM COMPANY
COMPLETELY FAKE
The items we received, after a significant delay, do NOT correspond to their description, are not made from the material you claim, are in the correct sizes, lack a simple label/description on the item itself and overall are COMPLETELY FAKE.
We are very disappointed with your company and regret wasting a substantial amount of time on your fake website.
This company is an absolute scam
This company is an absolute scam. Products are misleading and very poor quality. There are several complaints about being a bait and switch organization. Once you buy they don’t comply with exchanges and returns. Do not buy from this business
Late delivery by weeks, Inferior goods, poor sizing
Received product several days after Christmas after shipping and receiving date set for 2 weeks prior. Once goods were delivered, they were low quality and poorly sized. I did not check refund policy carefully and will have to ship back to Australia from US at my cost. The goods are not expensive but i am out $100.
Can I give a 0.0 rating?
"Cashmere" sweater came from Australia without any garment tag, no manufacturer, material, size, car instructions, etc. I ordered a 2xl it fit like a small. It did not look or feel like cashmere at all! It took 6 times of contacting them before I didn't get the automatic response bot. They said I could keep the garment that didn't fit or I could keep it and get 20% off the item and not pay for shipping fees. Why should I have to pay for shipping fees when the wrong item was sent plus not be able to wear it. Google research that it probably was 3rd party drop shipped and they are fakes from this company. I filed a fraud dispute with my credit card company.
Not A Reliable Site
I ordered what was described as a cashmere sweater, on 12/6. It didn’t arrive until 12/29. It is obviously not cashmere. I contacted them through the return form on their site. It took three tries before I finally got a response. (The site says returns must arrive in 14 days.) They said that since it would be so expensive to ship it to Australia, they would offer me a refund of 20% of the price. I asked for the address for the return, and they have not responded.
Stay away cheap smelly products expensive to return
If I could give this company zero stars I would. I ordered one pair of what was supposed to be a very good quality brown leather boot with wool lining throughout. The photos that they presented online looked amazing. What I got was the cheapest junk boot I’ve ever seen in my entire life and the smell being omitted by the boot was unbearable. It smelled so much of chemicals or formaldehyde or something that you shouldn’t be breathing in. I had to actually put them in the garage while I waited till the next day to return them, this company goes under the guys of being out of Australia and selling their product in the US, trying to force you into taking the product and keeping it for a 20% discount or buying some other garbage from their site that you will again not want because the quality is so cheap. I would rather buy a pair of boots at Goodwill and use them then use these brand new smelly cheap boots. There is nothing quality about this product and it definitely isn’t worth $200. It looks like something you’d go to Walmart and get for $10 or maybe 15 tops. It cost me $92 to return the boots so basically I got 50% back on my money still better than the 20% discount they wanted to offer outrageous don’t buy from this garbage company.
Complete scam
Complete scam! After browsing on this website, two other websites popped up on my computer with two different names, but the same clothing ads as Lacceti. One was Hudson and Mark and the other was Todd Wexler. Both appeared to be small businesses and the pictures of the storefront were the same except each picture had different owners standing in the front! Laccetti and the other two websites all have the same clothing for sale, teh same models, same ads, and seemingly the same storefront just with different owners. Steer clear and don't get ripped off ! !This website is a total scam.
Mine Had A Tag And It Was Not Lacceti
I ordered 3 pieces from Lacceti. I experienced what others are saying (wrong sizing, no tags and cheap fabric) except one of the pieces I ordered DOES have a tag. The name on the tag is Xiaomili, not Lacceti. After reading reviews about returns and reading their policy, I will be donating these clothes.
An absolute shit show of an experience
An absolute shit show of an experience. I believe at this point their customer service email is AI. They sent out wrong items, and the items were missing tags. I tried to work with them to come to a solution but “Astrid” was completely incompetent and unwilling to fix things. Couldn’t follow through on things and eventually I gave up and got my money back from my credit card.
Don't order from this company.
I ordered a cashmere sweater according to their size chart. I received a sweater at least 3 sizes too small. It doesn't feel like cashmere. The product label had been cut out prior to delivery, I can't verify size or product material. You must pay to ship returns to Australia. I just wasted my money. Don't order anything from this company.
Product not true to size. Returns a nightmare. Throwing money away!
Not true to size. Asked for replacement. Said they would provide larger size if I paid shipping. I said yes but they did not have product I wanted in one of the items. Picked another item expecting both to be replaced. Only one was And now they claim they can not replace other item. I just threw away my money and I don't want others to have the same experience. Don't buy from them. Not trustworthy
Terrible quality
Terrible quality. Not labels or care instruction tabs to start with. The colors don't match and the products are certainly not cashmere as disclosed in the marketing.
Lieferung kam extrem verspätet Qualität mittelmäßig
Lieferung kam extrem verspätet und die beschriebene Qualität (Kaschmir) bei einem der zwei Teile nicht vorhanden.
Größen fallen auch sehr sehr kurz aus.
Charged me for the item on the day I…
Charged me for the item on the day I ordered but 8 days later has not shipped. Phone number is turned off? 2-4 days to answer an email? Lots of red flags. Filing a dispute with credit card.
Lacceti to is a scam!
Like others we were very disappointed in the quality of the clothing. It was very cheap material and craftsmanship. Look like they had been previously used and passed on to us. Not worth the price nor the hype. They arrived with all brand and care instructions tags removed.
They have no customer service. No way to contact them but an on line form. Still waiting for a response…
Chose another vendor for your clothing.
I ordered a black cardigan on…
I ordered a black cardigan on 11/14/2025 and still has not been delivered. No updates. No communication. It’s been stuck in Richmond d for several weeks. I contacted them and have received no response. Never again
VERY CHEEP CHINESE ITEMS
Items are very cheep. Nothing like the ones you see in the pictures. Chinese cheep charged a high prices. SCAM!!!
I ordered 2 pairs of “leather sandals”
I ordered 2 paira of “leather sandals”. I got plastic with broken loops that don’t work. Cheap and Cheap looking. These scammers should have their business permanently close. DO NOT BUY FROM THEM. If I give it a big 0. No customer service, nothing. Call your bank & they will refund it.
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