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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di piani di lavoro da cucina
  2. Negozio di articoli da cucina
  3. Negozio di coltelli

Scritti dall'azienda

We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

66 recensioni

5 stelle
4 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,0

Tutte le recensioni

(66)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

the picture made the knife look black…

the picture made the knife look black NOT green, I thought I was buying a black one

30 luglio 2026
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Risposta di Kotura

Thank you for your review. In our opinion, the pictures of the product concerned do make it clear that it is green (Ontario Camp Plus Folding Bread Knife).

We don't want you to be unhappy with your purchase though so, should you like to return the items for a refund, please get in contact with us and we can arrange that for you with no problem (support@kotura.uk).

Valutata 5 stelle su 5

Prices and the delivery speed.

Prices and the delivery speed.

22 giugno 2026
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Risposta di Kotura

We're delighted that you were happy. Monday to Friday, we will usually despatch your parcel on the day of your order.

Many thanks for your kind review. It is really appreciated! Kotura, UK

Valutata 5 stelle su 5

Good quality,fast delivery

Good quality, very good quality, well packaged, quick dispatch and fast delivery!

19 dicembre 2025
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Risposta di Kotura

Thanks for taking the time to leave such a great review. We really appreciate it. Thanks for shopping at Kotura UK and we hope to see you again in the future.

Valutata 5 stelle su 5

Cheaper than elsewhere

Cheaper than elsewhere. Quick delivery

14 agosto 2025
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Risposta di Kotura

Thank you very much for your review. We try to ensure that our products are of the best quality and have great pricing. We're delighted you had a '5 Star' experience and hope to see you again in the future!

Valutata 5 stelle su 5

Ontario folding knife for camping etc

Ontario folding knife. Previously bought the folding bread knife for our motorhome as standard bread knifes are too long for the cutlery tray.
Made in China but have to say both knifes excellent quality and sharp

19 agosto 2025
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Risposta di Kotura

Thanks for your kind review. These Ontario folding kitchen knives are absolutely superb for the motorhome and campsite. We're delighted you are pleased with them. Thanks for shopping with us!

Valutata 5 stelle su 5

A good present.

11 agosto 2025
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Risposta di Kotura

Thank you for taking the time to leave a review. We are delighted that you got the gift you needed from us. We hope to welcome you back in the future!

Valutata 5 stelle su 5

great knifes

great knifes
quick delivery

21 luglio 2025
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Risposta di Kotura

We're glad you were pleased with your experience with us. We always aim to get our orders out to our customers as soon as possible. Thanks for leaving us a review!

Valutata 5 stelle su 5

Very fast dispatch of purchase

Very fast dispatch of purchase - was sent within few hours. Goods as described.

27 novembre 2024
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Risposta di Kotura

Many thanks for your great review. We aim to get our orders out by around 17:00 on the day of purchase (Monday to Friday) meaning that our couriers can often deliver next day. We're delighted that everything went well. Thanks! Kotura UK

Valutata 5 stelle su 5

The company did everything to supply my…

The company did everything to supply my ordered goods, but delivers (UPS, DPD) unfortunately working like amateurs and lied me many times. I am very happy with my order. I warmly recommend the Kotura Company.

9 settembre 2024
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Risposta di Kotura

Hi Paul, Many thanks for you kind review. We're sorry for the aggravations with the courier and we'll take that feedback on board. We hope to see you again in the future. Kotura UK

Valutata 5 stelle su 5

A quality item from a reliable seller

A quality item from a reliable seller, quickly and safely dispatched no fuss, a pleasure to do business. Thank you.

26 aprile 2024
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Risposta di Kotura

Thank you for your order and choosing Kotura. We’re delighted that you are hapoy and hope to see you again in the future. Kotura

Valutata 3 stelle su 5

OK by DPD

OK by DPD, no better that expected

30 aprile 2024
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Risposta di Kotura

Morning, thanks for your review of DPD. We hope that overall you had a five-star experience with Kotura. I have checked and can confirm that we despatched the order on the day you placed it. DPD planned to deliver it next-day but you used their online system to request a delivery two days later. DPD then delivered it on the day you requested. We hope you were happy with this overall and thank you for your order! Kotura

Valutata 5 stelle su 5

Good quality knives and a very…

Good quality knives and a very reasonable price for the starter kit

2 gennaio 2024
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Risposta di Kotura

Thank you for you review. We work to try and bring the best quality kitchen knives at great value so we're delighted that you are happy. We hope to see you again in the future. Kotura.

Valutata 3 stelle su 5

The order is a present so I can`t…

The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to someone on the order and we agreed I would cancel and refund. However, you then e-mailed me to say my purchase was out for delivery and ID was done when this occurred. I could find no way to contact you by phone and was left hanging. Even after delivery I was still being e-mailed asking for ID. Suggest you have a customer contact!

7 dicembre 2023
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Risposta di Kotura

Thank you for your review. We're sorry that you were frustrated with this order. Initially our systems had a problem verifying you but we were able to age-verify you with a backup system via the Electoral Register.

Once we mailed you to confirm you would have been able to contact us on the number you used the first time to call us.

If you would like to return the order for a full refund then we can organise a free return for you. We can be contacted on 029 2167 1423 and are available every weekday between 09:00 and 17:30.

Thank you for your order. Kotura.

Valutata 5 stelle su 5
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Risposta di Kotura

Thank you for your kind review Matt. We try and be available for all of our customers on the phone and also e-mail. We're a real business and glad we were able to make you happy. Thanks again, Kotura.

Valutata 3 stelle su 5

Good product, competitive price, damaged packaging!

The Victorinox chefs knife arrived promptly and the price was competitive, however, as the item was a gift for someone, I've was very disappointed that it arrived with the Victorinox packaging split and damaged.

31 ottobre 2023
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Risposta di Kotura

Thank you for your review. We're sorry that the packaging arrived damaged. We weren't aware of this until you posted your review.

We've been in touch to offer you a free replacement to be sent out today but respect that you've already gifted the item. We hope the knives are performing well and looking great.

We would love to see you back at Kotura in the future and are always here on mail or the phone for any queries or concerns. Best wishes, Kotura.

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