Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This could be an option if in need however the lack of integrity practices when it comes to the 90 days same as cash thing is crazy. A person that has lots of things on their plate will definitely for... Leggi di più
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Leggi di più
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Informazioni di contatto
Stati Uniti
- 844.937.8275
- koalafi.com
4,1
Molto buono
942 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Would be nice if they only did once a…
Would be nice if they only did once a month payments
30 marzo 2026
Risposta di Koalafi
We do offer multiple payment frequency options for our accounts; however, there are some important details to review when making changes to a payment schedule. To ensure we provide you with the best option for your situation, a representative will be reaching out to you directly to go over the available choices and any applicable details. In the meantime, you’re welcome to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. We’re here to help.
Great experience
It was very easy and simple and the cs reps were very helpful as well as the merchant at spartan tired. A god send at a time of need. Thank you for taking card of me
4 aprile 2026
A SURPRISED CONTRACT First of all you are charging too much…
First of all you are charging too much for what suppose be a loan and not rent or lease. I have never in my life had to deal with a contract as messed up as this one. You are talking tooo much out of my account twice instead of once. Plus that 90 days balance double is a scam.
29 marzo 2026
Risposta di Koalafi
We’re sorry to hear about your experience. At Koalafi, we strive to be as transparent as possible by providing multiple disclosures, including a detailed lease agreement, so customers understand the total cost and payment options available within different timeframes. Our goal is to ensure every customer can make an informed decision that best fits their needs. We understand your concerns regarding billing and payment amounts, and we’d like the opportunity to review your account with you. A member of our team will be reaching out to go over your lease agreement, explain how payments are structured, and discuss the options available to you. In the meantime, you can contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
I needed a new laptop and Koalafi was…
I needed a new laptop and Koalafi was able to help me purchase the right product with a reasonable price.
4 aprile 2026
When I needed help to get my truck…
When I needed help to get my truck fixed They were there to assist me with that.
4 aprile 2026
The fact that I was approved for this…
The fact that I was approved for this loan was great. It helped with car repairs. However, the amount of the monthly payments is ridiculous. Total cost of my car repairs were a little over $2000. With this loan, it's like having to pay 100% intrest. $400 a month for 24 months is simple ridiculous. If I had that kind of money, I wouldn't have had to apply for the loan!
4 aprile 2026
Risposta di Koalafi
Thank you for sharing your feedback. We’re glad to hear the approval was helpful when you needed it. We’d like to review your concerns in detail, including the previous calls associated with your account, to ensure everything was clearly explained. We also want to better understand how the application process went for you so we can address any gaps or concerns. A member of our team will be reaching out, but you can also contact our Customer Advocacy Team directly at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
Great experience
Alex was great, explained everything and answered all questions. Was very helpful and honest . The delivery was very good, the guys did a wonderful job
3 aprile 2026
They made it so easy to get approved
They made it so easy to get approved. Customer service is very kind and patient. We need more of that in this world.
4 aprile 2026
Great experience and great rates
Great experience and great rates, highly recommended. 5 star service
Easy Payments and well Priced
30 marzo 2026
Always there when i need them.
2 agosto 2025
Risposta di Koalafi
Thank you for your feedback. We’re sorry to hear about your concern and would like the opportunity to better understand what happened. Koalafi does report to the credit bureaus on a monthly basis. Because of this, it’s important for us to gather specific details about your situation to ensure that any information being reported is accurate. A member of our team will be reviewing your account and reaching out to gather additional information. In the meantime, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We’re here to help and look forward to resolving this with you.
Yall need to be honest
8 marzo 2026
Risposta di Koalafi
Thank you for your feedback. At Koalafi, we truly pride ourselves on transparency and want to ensure all of our customers clearly understand their accounts. We would like the opportunity to look into your concerns further, as we may need a bit more information to fully understand what happened. A member of our team will review your account and reach out to you directly to assist. In the meantime, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
They were first to give me a chance to…
They were first to give me a chance to finance through them. It only takes something small to build a relationship sometimes.
8 novembre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.