With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
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Scopri cosa dicono le persone
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... Leggi di più
L'azienda ha risposto
I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... Leggi di più
L'azienda ha risposto
Horrible Manager Terrible pay Mediocre tool knowledge Staff is fantastic, but under appreciated and under paid The over all environment is held together by the Assistant Manager and he's what ma... Leggi di più
Dettagli dell'azienda
- Negozio di utensili
- Fornitore di attrezzi pneumatici
- Fornitore di attrezzature per la sicurezza
- Negozio di forniture per la saldatura
- Negozio di forniture per la lavorazione del legno
Scritti dall'azienda
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Informazioni di contatto
34530 McConnell Road #120, V2S 8H2, Abbotsford, British Columbia, Canada
- 604-853-5598
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They went out of their way to help
Any question we had was followed by staff member escorting us to the product that we were looking for.

Risposta di KMS Tools & Equipment - Abbotsford
I get my order really fast and exactly…
I get my order really fast and exactly as otdered

Risposta di KMS Tools & Equipment - Abbotsford

Risposta di KMS Tools & Equipment - Abbotsford
Good variety of tools.
Lots of product with a good selection and helpful knowledgeable staff.

Risposta di KMS Tools & Equipment - Abbotsford
Definitely my go to place for tools
Definitely my go to place for tools
Knowledgeable staff and good prices

Risposta di KMS Tools & Equipment - Abbotsford
Employees went out of their way to…
Employees went out of their way to offer me advice and take care of me. They knew about extra tooling and parts i needed to do job and pointed me in right direction. They also let me know what was on sale

Risposta di KMS Tools & Equipment - Abbotsford
Buy elsewhere
Horrible manager
Terrible team work
Sloppily organized

Risposta di KMS Tools & Equipment - Abbotsford
Horrible Manager
Horrible Manager
Terrible pay
Mediocre tool knowledge
Staff is fantastic, but under appreciated and under paid
The over all environment is held together by the Assistant Manager and he's what makes it worth attempting to enter the store.
over all I'd give it a 5/10 for a score.
Poor customer service
Few knowledgeable staff
Backorders are constantly messed up; staff call and say 'your order is ready for pickup' but then you go there and pieces of it have still not arrived or they simply can't find them.
Online sales support is a joke; all they give are 'quick' answers, regardless if they are accurate or useful. Had an open support ticket and found out that they DIDNT PUT ANY DETAILS in it from what had been discussed....called back to follow up and they claimed that they were 'waiting for information from ME..' and that was their excuse for doing nothing...
To compound the issue, went in to the store to try to resolve a tool/fitting issue and was given excuse after excuse....the only 'solution' provided was 'just return it'. Telling your customers to effectively 'GO AWAY' is a poor business model...
Product, yes. Service, No.
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