When I first placed my order with klipshop everything went smoothly and the delivery came quickly however at some point I had an issue with my razor which unfortunately rendered it useless. I contacte... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ordered hairclips around May 12. No updates at all until enquiry sent to find out delivery status on May 25. No responses from Klip UK until 03 June. Incredible customer service support. Unf... Leggi di più
L'azienda ha risposto
Ordered two products online and paid however confirmation email showed only one product. Rang company and they immediately helped by finding the order swiftly, confirming I had paid the correct amou... Leggi di più
Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outsi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Klipshop is an e-shop for professional beauty products launched in 2015. The Klipshop e-shop currently brings together more than 1,000 brands such as Davines, Alfaparf, Kerastase, L'Oreal Professional, Keune and more. KlipShop works with official suppliers across the European Union, the United Kingdom and the United States of America.
Informazioni di contatto
4,5
Eccellente
150 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Not worth it- first time and last
I have ordered for the first time with them but I can just say stay away. It is true that the prices are better than some other similar shops but the quality of their customer service is not worth it. The package arrived smashed, all the cream boxes smached and ripped. On top of all that I have ordered a cream for my baby girl which will expire in April 21.I am very disappointed as I have paid more than 60 pounds on this.
23 febbraio 2021
Non scritta su invito
Risposta di KlipShop UK
Hi Alexandru,
The damages happen during the transit. No self-respecting seller would ever send you a damaged item on purpose. Only good thing is that the items themselves were not damaged, only the boxes. We tried to solve your issue and asked you to return all unwanted items (of course postage paid by us) - you refused to do so. We tried other solutions, and you agreed to a coupon for your next shop.
It is very sorry to hear that you are still so upset, however, you can return the items without any problems for a full refund.
Have a nice day!
Highlight recommended
Back in the weeks I was looking for a rare shampoo and after spending hours on a few competitors website, I came across on Klipshop one, finding the product. Given that there was a translation problem (keep in mind the manufacturer is Turk) , they asked me to wait some days waiting for updating the language and adding (on English language) the “correct”product (with a understanding language). After some days I could buy the product and within some days I received the parcel (with an trustable courier, FedEx)! Highlight recommended!
23 febbraio 2021
Non scritta su invito
Shame incorrect review lets down company rating!
I bought from this site after finding my usual product cheaper than usual supplier. Was a little dubious at first as had never heard of them and worried they would be counterfeit products, but reviews here were reassuring. I'm really glad I did because the product was dispatched promptly and arrived faster than it would using standard delivery with the leading beauty sites!
30 settembre 2020
Non scritta su invito
always order my haircare from here as…
always order my haircare from here as it's the only place that sells it in the UK. Always prompt service, items always arrive. Would recommend.
18 giugno 2020
Non scritta su invito
super Company
super Company . thank you for my parcel. very happy. thank you for little present. delivery was very fast . super company. see you soon again
5 febbraio 2020
Non scritta su invito
Definitely legit.
Fast, well packaged delivery. Excellent service.
17 aprile 2019
Non scritta su invito
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