Kitchenfair Recensioni 281

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight . They replaced the missing products immediately and I'm very happy with their service and product. I'll... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Leggi di più

Valutata 5 stelle su 5

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Leggi di più

Valutata 5 stelle su 5

Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Scritti dall'azienda

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

281 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Top notch service

Absolutely Excellent service from kitchenfair, great communication, ordered online and item was dispatched literally instantly, they use a decent reliable next day delivery company (not Evri) and their price was competitive. Would use again. Brilliant!

2 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Duplicated supply of knobs

Duplicated supply of knobs handled very well in telling us either to return the items at their cost or keep them if we could use them. Either way we wouldn't be charged twice. Free fasteners to suit the knobs sent as a goodwill gesture with their compliments.

25 aprile 2025
Valutata 5 stelle su 5

Good product and Good Service

Ordered some kitchen door handles as some of my original B and Q ones had badly worn. Found exactly what I thought I wanted and the description was bang on, so they fit perfectly. Well packed and fast delivery. Excellent all round service.

22 aprile 2025
Valutata 5 stelle su 5

Easy, quick, great quality!

Order came next day, arrived as expected. Easy to put together and good quality and does the job. Service was quite refreshing in comparison to other online orders which have arrived late or faulty.

28 marzo 2025
Valutata 5 stelle su 5

WELL DONE KITCHENFAIR

i am very impressed with how i was dealt with by kitchenfair, i send my measurements and the item that i needed, and i did not think it would get delivered the next day, but it was. Nice to deal with a company that does what it says it will.

17 marzo 2025
Valutata 5 stelle su 5

Helpful Customer Service

Greg from customer service was very helpful and followed up with me when our parcel was lost. In the end got it two days late which was a bit of a shame when I’d paid for next day delivery but still in time for our construction work

31 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered with next day

Ordered with next day, didn't arrive, no way to contact by phone either the seller or the delivery company, all crappy ai bots, will not be using either kf or dx ever again.

I don't know if the delivery has an issue as we are on a new build even though every company has now delivered to us before, or if they are as bad as evri and lie through their teeth either way they did not enter our estate to deliver the "sorry we missed you card" as I was in all day and the cameras cover the road and the estate entrance. Either way I guess I will never know as you can only chat to a bot that is totally useless.

Fuming

"The following day" was 3 days later, and I tried contacting on Friday, and for the record Friday is not the weekend.

13 dicembre 2024
Non scritta su invito
Logo di Kitchenfair

Risposta di Kitchenfair

Dear P Drew,

I'm sorry to hear your delivery did not arrive Next Day as promised and DX did not in fact visit your address. They are usually a very reliable courier but unfortunately ocasionally due to traffic, human error and other issues some deliveries are not delivered on time as promised. I can see that your order was then delivered the following day.

I'm sorry you were not able to contact us when you wanted to however our Customer Service do not work over the weekend.

I hope the item you ordered meets your expectations.

Kind Regards,
Greg~

Kitchenfair Customer Service

Valutata 5 stelle su 5

Perfect replacement handles

Handles were just as described. Little thinner than the ones I was replacing but that was expected, they were really good value for money.
I was having problems finding ones that I liked that would fit the holes already drilled on my cabinet doors.
These were a perfect fit :)
Cabinets look so much better now

26 febbraio 2024

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