Kitchenfair Recensioni 281

TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight . They replaced the missing products immediately and I'm very happy with their service and product. I'll... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Leggi di più

Valutata 5 stelle su 5

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Leggi di più

Valutata 5 stelle su 5

Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Scritti dall'azienda

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

281 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Product is paid for and undelivered.

Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight .
They replaced the missing products immediately and I'm very happy with their service and product.
I'll definitely be purchasing from them again.

5 giugno 2026
Logo di Kitchenfair

Risposta di Kitchenfair

Thank you for taking the time to leave a review, and we're truly sorry for the frustration and inconvenience caused by the failed deliveries from DX Couriers.

We're pleased that we were able to get a replacement order to you by arranging a Saturday delivery service, and we're glad to hear it reached you safely. We appreciate your acknowledgement of our efforts as far as we could to put things right.

Valutata 5 stelle su 5

Quick, easy and worth it

Easy to use site to order from. I was able to order and have it delivered next day no issues. Product works amazingly well easy to install there's two ways to secure it to the cupboard. As there's no space for a stand alone bin this was an fab solution. I had a quick delivery service, it was easy to install and the bin has a smooth open and close.

26 maggio 2026
Valutata 1 stelle su 5

Extremely disappointed

I am extremely disappointed with my experience with Kitchenfair.

I made an order for a plinth and panel on April 21st. The plinth arrived broken and i with the courier rejected the order.

I then received no comms from kitchenfair and has to chase online to request a replacement which i was told has been dispatched May 14th to arrive on the 19th at the latest.

I followed up today as our builder as scheduled turned up to finish this job and of course no plinth was here. I followed up again to be told it was to be delivered today and low and behold this has not happened.

Now costing me more money in labour alone to rearrange another date.

21 maggio 2026
Non scritta su invito
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Risposta di Kitchenfair

Dear Josh,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you've had. This falls well short of the standards we set for ourselves, and we completely understand your frustration.

The replacement plinth was damaged in transit by the courier DX who unfortunately did not inform us of this until you chased us.

We've since emailed you with two options to put this right as best we can. We've arranged for a further replacement plinth which will be dispatched today and due to reach you on Thursday. We'd really like to get this resolved for you and hope this replacement plinth is delivered ok.

Kind regards,
Greg
Kitchenfair

Valutata 1 stelle su 5

Very disappointing!…

Items were guaranteed next day delivery which should have been a Friday.
Courier used by Kitchenfair admitted driver then couldn’t deliver as he was past his legal driving time.
My joiner was booked in for the Saturday!!!
Items turned up on the Monday and are of very poor quality. They are supposed to be solid oak but back is definitely MDF.
I am really disappointed. Expected far better for the price!!!!!

7 maggio 2026
Logo di Kitchenfair

Risposta di Kitchenfair

Hi Jane,

Thank you for your feedback, and we're sorry again for the delay with your delivery. Having your joiner booked for the Saturday and the items not arriving until Monday was clearly very frustrating, and we completely understand.

Our deliveries go out via national couriers like DX and DPD. While next-day delivery is the aim, it can occasionally be affected by traffic, driver availability or illness, and we're sorry that was the case here.

Regarding the racks, we checked with our supplier who informed us the backing panels are made from MDF by design as solid oak there would be prone to bending, so MDF gives a more stable result.

We're pleased we could speak with you and find a way forward. Do reach out any time if we can help further.

Kind regards,
The Kitchenfair Team

Valutata 5 stelle su 5

Good product

Good product, excellent service and no issue with delivery. Would order again from this company.

22 novembre 2025
Valutata 5 stelle su 5

Great value & quality

Kitchen door handles are of good quality and look as shown on the website, order arrived on time. Happy with the purchase and would recommend.

8 maggio 2026
Valutata 5 stelle su 5

Really easy user experience

A wide choice is available in the website. Everything I ordered arrived swiftly. I needed to make a return and the communication to do this was quick and efficient.
Would definitely go back .

28 aprile 2026
Valutata 5 stelle su 5

Excellent customer service

Dear team.
Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door.
Harry and Greg, went the extra mile with their customer service.
Patient, professional, knowledgeable.
Can't thank you enough!
Great quality product, definitely recommend Kitchenfair and would return in the future.
Best wishes
Melisa (London)

21 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent company.

My initial query and eventual order were dealt with quickly, efficiently and in a friendly way.
Items were very good value.
I strongly recommend.

21 aprile 2026

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