Kitchenfair Recensioni 281

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight . They replaced the missing products immediately and I'm very happy with their service and product. I'll... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Leggi di più

Valutata 5 stelle su 5

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Leggi di più

Valutata 5 stelle su 5

Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Scritti dall'azienda

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

281 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Have emailed twice as I am trying to…

Have emailed twice as I am trying to return the item. No phone number and still awaiting a response….

9 settembre 2025
Logo di Kitchenfair

Risposta di Kitchenfair

Dear Sara,

Please accept opur sincere apologies for the late reply.

We were short staffed on Friday afternoon when we received your first email. Our Customer Service does not work weekends hence you did not receive a reply to your second request on Saturday.

We have now sent you return instructions as requested. Please contact us if there is anything further we can help you with.

Valutata 5 stelle su 5

Amazing customer service

I ordered a Smeg sink which arrived overnight. It unfortunately had a few marks on it so I contacted Kitchenfair customer service. Greg responded straight away and contacted the manufacturer to sort it out for me. He was super quick, professional and ready to help. Amazing customer service!

9 settembre 2025
Valutata 5 stelle su 5

Great product

Website was easy to navigate. Clear and accurate description of product. Goods delivered very promptly. Great product which means kitchen is not cluttered with bins. Would definitely recommend.

4 settembre 2025
Valutata 5 stelle su 5

Superb service

Superb service

Having been let down by another company, and my kitchen re-fit date fast approaching, I needed to find a pullout recycling bin ASAP.
Kitchenfair had the one I needed in stock, I ordered it and it was delivered the next day. I asked a question on email and it was replied to promptly.
Couldn’t be happier, thank you, Kitchenfair :)

3 settembre 2025
Valutata 1 stelle su 5

Disappointing service

Really disappointed as I have not received my item yet. I ordered from this company as the website said next day delivery, however having ordered it on a Saturday I accepted it may not arrive on a Sunday.
It is now Thursday and still no item.
Yesterday morning I received a text message from the courier DX Express to provide me with a 2 hour window and so I made arrangements at work so I could be home for the delivery. It did not arrive and this morning I have received another text with a 2 hour window. Having read the reviews on trust pilot this courier company is little over 1 star and I think the majority of reviews would have rated zero if they could.
This has affected my overall score, and their choice of using a courier with poor customer satisfaction would prevent me from purchasing again from this company.

28 agosto 2025
Non scritta su invito
Logo di Kitchenfair

Risposta di Kitchenfair

Dear Julie

I'm sorry to hear about your experience with DX, they are usually very good and the vast majority of our Next working day orders are delivered on the next working day. I can only assume they were busier than normal following the bank holiday weeekend. I can see your order was delivered the following day and hope everything was as expected.

KInd regards,
Greg
KItchenfair Customer Service

Valutata 5 stelle su 5

Great value for quality

Great value for quality! Looked everywhere for something a little different but not too much. These handles are solid, lovely finish and arrived quickly too. Never used this company before but will do again :0

12 agosto 2025
Valutata 5 stelle su 5

Excellent company

Excellent company, especially Greg in Customer Services who went out of his way to sort out a couple of issues that I had. Great quality pull out units for Kitchen cabinets. Fast next day delivery at no extra cost.

14 agosto 2025
Valutata 5 stelle su 5

Very good price …

This company offered the best price for the kitchen taps I was researching. Bought online and arrived in two days. Very well packed and pleased with tap, even better than described.

7 agosto 2025

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