Kitchenfair Recensioni 281

TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight . They replaced the missing products immediately and I'm very happy with their service and product. I'll... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Leggi di più

Valutata 5 stelle su 5

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Leggi di più

Valutata 5 stelle su 5

Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per cucina

Scritti dall'azienda

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

281 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Valutata 3 stelle su 5

Service was good on my first order with…

Service was good on my first order with next day delivery but for my second order I was not notified the product was not in stock and would be delayed by a week. Assuming it would be delivered next day I emailed to see if it would be ok to go out without missing the delivery I was told it wasn’t in stock.

8 gennaio 2026
Valutata 1 stelle su 5

Late delivery, missing parts, not happy.

I ordered the item on the 22nd with it being advertised as next day delivery, I didnt receive it until 6th.

My installer came to take out the old bin, unpackaged this 1 but it didn't come with the various screws needed to install, I had to pay for their time and still no bin installed with an open kitchen unit.

The paper instructions are not very clear at all either.

I thought paying premium for this bin was a good idea but I am regretting that decision now.

6 gennaio 2026
Logo di Kitchenfair

Risposta di Kitchenfair

Hi Stephen,

I'm sorry to hear your bin was delivered with some missing parts. Please could you let us know the parts that are missing so we can supply these. If you can reply to the emails we have sent regarding this that would be great thanks.

Your order was placed on the 28th of December. Over Christmas, as advertised across the website we, and our suppliers, were closed for dispatching orders until Monday 5th. Your bin was then sent on a next day service for delivery on the 6th.

Valutata 5 stelle su 5

Halio easy cargo, 400mm / Service

I was looking for a kitchen cupboard bin and after some research narrowed it down to a few which I thought were suitable. I contacted Kitchenfair for advice and from their detailed information chose the Halio Easy Cargo. Very quick delivery, with regular updates. The actual bin was incredibly easy to fit and I am extremely happy with the purchase and helpfulness of Kitchenfair.

10 dicembre 2025
Valutata 5 stelle su 5

Door handles

Excellent quality with quick delivery. Previously purchased from this company with good service and communication, needed more .. no hesitation to use them again

16 dicembre 2025
Valutata 1 stelle su 5

A delivery fiasco

A delivery fiasco! Great handles but repeatedly out for delivery but failed to drop. Eventually days later we got our next day delivery items.

2 dicembre 2025
Logo di Kitchenfair

Risposta di Kitchenfair

Hi Sarah,

We are truly sorry for your delivery experience. The feedback we have had from several couriers at this time is they were very busy over the black Friday week. We tried our best to rectify this by sending you a completely new replacement order as the first was lost by the courier. As you know this was delayed again due to what we were told was a driver emergency. We are sorry you had this unusual very poor delivery experience but glad to know your handles did arrive eventually and you do like them.

Valutata 5 stelle su 5

Pull out larder purchased online from Kitchenfair.

Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next day delivery included and it arrived in the morning of the next day! Good quality pull out larder which pulls out easily and closes softly. Would buy from Kitchenfair again.

13 novembre 2025
Valutata 3 stelle su 5

Product supplied is as I expected.

Product supplied is as I expected.

Issue I had was the delivery of the item, I initially had to chase to see if my order had been accepted to then find out my order would be one week late due to insufficient stock. I had to chase to find out all of this, not great customer experience.

15 novembre 2025

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