Kisscars Recensioni 

Great experience buying a car from Marcus at Kiss Cars today. Was able to answer all questions and provide full car information to give me confidence in my purchase.

Marcus was really friendly and supportive on the test drive.

Excellent experience , hassle free, friendly very helpful customer service ,

Marcus was very kind and knowledgeable he was helpful and friendly! Thank you! Very happy with my new car

Nice simple and easy transaction
Thank you Marcus

Very helpful. Reasonably priced. Cars are in great condition and the service can’t be matched

Agreed price for a car and contacted to arrange collection date, when manager Marcus intervened and wanted to add extra warranty period and suggested that car was likely to breakdown so I’d be taking too much risk if didn’t take out extended warranty. Felt like a threat to me that they would deliberately set the car up to fail, so told them I wasn’t interested anymore and have gone elsewhere. Acting like typical old school car salesman. So unless you want an extended warranty I suggest you avoid as all they want is their commission.

I purchased a BMW X5 from Kiss cars in Fareham and very pleased to say that the team are very helpfull and did everything possible to prepare the car to a high standard, I am very happy with the car and the deal many thanks for the great service to the entire team at Kiss cars.

A huge thankyou to kiss cars for my first car and OWEN at kiss cars well what can I say beyond exceptional customer service , friendly, honest, trustworthy, reliable, full of banter Owen is a legend himself and a pure credit to himself and kiss cars , service with a smile, no pressure was received everything was on my terms and patience Owen went above and beyond to help me ditch those roller skates 🤣 I highly without a doubt recommend kiss cars to anyone over and over and definitely recommend Owen as your guy to go to , smooth deal made a friend for life , car was fully serviced and sparkling outside and minted inside when collected my first car 🚗 alot of care was taken to ensure I was happy from start to finish but this isn't the end for me and kiss cars it's the beginning of a bright future A⭐⭐⭐⭐⭐⭐⭐⭐

Problems from day 1 of bringing the car home, started off with wheelnuts and fan. Card machine not working and paying for the car into a personal account are also huge red flags - be aware of this. By day 20 problems escalated into several warning lights on the dashboard including emissions, UREA and engine warnings. Significant smoke from back of vehicle and leaking white deposits onto the exhaust pipe. Car has been into the workshop after I had rejected it in writing following the Consumer Rights Act. The same workshop that said the fan running for up to 20 minutes after the engine was turned off was normal. Not normal at all, just needed more water which is odd for a car that had just had a service. Diagnostic report not yet provided claims electronic issues and the smoking/leaking issues were 'considered' by the workshop. I am now expected to take back a family car I have rejected (following the correct way to do this) when I do not believe it to be safe for my family or fit for purpose. Driving away in a car with a wheel nut missing was my first concern, the 'aftercare' since this point has been far from satisfactory. Now pursuing AA mediation and a small claims procedure. As a teacher in the middle of GCSEs with a family to look after this has taken a huge emotional toll and put financial strain onto our family. 1 star is too generous.

Owen was really good to me really friendly staff he helped me from the beginning I was buying my car for the first time and he is absolutely amazing with every customer service. Must recommend.

Good experience
Nice and clean cars
Good and fast service

Thank you so much for your amazing service especially to Owen, as nothing was too much trouble for him. He provided good, honest information and made the whole process straightforward for me and I am really pleased with my lovely car.

Amazing experience, will definitely keep coming back!

Excellent from start to finish. Communication was fantastic and car fully cleaned on collection.

Great service and so easy! Thank you so much to Lewis for all the help!

I purchased a car from Kiss Cars about a month ago, and at the time of sale only one key was available. I was assured that the second key would be located and passed on to me once found. While I was hopeful, I wasn’t entirely certain…but I’m pleased to say the team delivered on their promise.

The second key was provided as soon as it became available, which really reflects their honesty and commitment to good customer service. The sales team were excellent throughout, and the aftercare has been just as impressive.

Overall, a great experience…the car has been spot on, and the service has been even better. I wouldn’t hesitate to recommend Kiss Cars to anyone looking for a reliable dealership.😊

Fantastic service.
Friendly sales staff.
Speedy from start to finish.
Well done Kiss cars exceptional service.

Really good experience, was able to get all paint work sorted that I want, and MOT done nice and fresh. Beautiful vehicle, will definitely be recommending for family and friends in future.

I purchased a 2016 Peugeot 308 from Kiss Cars in September 2025. Within five months of ownership, the car developed a significant diesel leak.

An inspection at a local garage confirmed the main fuel pipe had failed because it was incorrectly secured and had been rubbing against the chassis. This is a clear mechanical defect. Despite the repair costing nearly £500 and the fault being a latent mechanical issue developing within the first 6 months of ownership, Kiss Cars flatly refused to help at all. They have completely ignored the Consumer Rights Act 2015, which assumes faults appearing within 6 months were present at the time of sale. I offered reasonable compromises, including a refund of a service plan I bought from them, but all were rejected.

Their "Aftercare" team claimed it is my responsibility and that issues like this fall under general wear and tear, stating "fuel pipes can fail due to age, corrosion, road conditions, or external factors, especially on vehicles of this age and mileage." I wonder when fuel pipes started to be on a par with brake pads or tyres as consumable wear-and-tear items? A fuel pipe is meant for the life of a vehicle, and the car I bought had a clear service history, 73k miles, and an MOT with no advisories. You do not expect a fuel leak on a car like that, and if you do, then I have serious questions regarding the quality of the MOT provided.

If you buy from here, be aware that their "aftercare" ends the moment you leave the forecourt. I am now forced to pursue this through the County Court to recover my costs. This is a very disappointing experience from a dealer that claims to value its reputation, and it makes me sad because everything was great during the purchase. The dealer was even considerate enough to give me a discount on major labour (timing belt replacement) that I was aware needed doing. And this is exactly what is wrong about this situation. The timing belt was a known maintenance item I paid for. Meanwhile, the fuel leak was an unknown mechanical defect that the dealer is legally responsible for the first 6 months, and yet somehow it is only my problem. Now I feel betrayed and have completely lost my trust. Not having a safe vehicle to drive for two weeks has caused me substantial trouble and additional out-of-pocket expenses.

They sell the idea of being a reliable local garage with these 2-year service plans, but how can you rely on them if they leave you stranded when your vehicle becomes a safety hazard? Their response was essentially, "the vehicle is old, it's your problem now." How can I trust their servicing or the MOTs that were supposed to locate issues like this?

I still hope my last attempt to find a compromise will be successful. If you want to build a reliable and trusted brand, you should try to amend the situation, not leave your customer to deal with a problem alone.

Great range of cars and very informative. Friendly people to chat to and made us feel at ease with any queries and information when buying our car. Would buy from again.