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Valutata 5 stelle su 5

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted... Leggi di più

Valutata 5 stelle su 5

The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive. If you need something (or everything... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Inspiring ethos behind the company, that insurance is about a community pulling together. I feel like I can trust the company to keep their words and replace my valuables when/ if something happens to... Leggi di più

Valutata 5 stelle su 5

I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simpl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Informazioni fornite da varie fonti esterne

Cover your gadgets, bike or all your things. Fast, flexible and fair insurance at your fingertips.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

56 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,7

Tutte le recensioni

(56)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The worst experience

They use Davies Group for handling claims. It's been 3 weeks now since I had accidental damage to my laptop and I still haven't got a replacement even though I had a letter from the Genius Bar technicians listing the damage cost. They are very unprofessional, there is no transparency over the process, and the customer support people are utterly incompetent and they couldn't care less. I was sent a replacement that was a so-called box opened approved apple certified with a 12-month warranty through ValueCheckers graded A+. What I received was a second-hand laptop with very visible wear marks especially on the screen. The marks on the screen made those areas visible brighter than the rest of the screen and I rejected the laptop. Now apparently the "Valuation Team" investigates the claim. For £28/month this contents insurance is the worst deal I could have made. No wonder they closed the shop from 1st of May. Too bad Davies Group and ValueCheckers are servicing a lot of other insurance companies as well.

3 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent service impressive

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted upon my request and ordered the same colour phone which i lost.
Furthermore the claims excess fee is very reasonable

5 star for your guys

23 marzo 2019
Non scritta su invito
Valutata 5 stelle su 5

Great!

So simple, so quick, just works!

19 gennaio 2019
Non scritta su invito
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Risposta di Kinsu

Thanks so much for the 5 stars Alex!
Best,
Ali

Valutata 5 stelle su 5

Easy

Easy. Simple. Fast. How it should be. Great customer support too, Ali and Hugo were great and helped me come to a solution.

16 gennaio 2019
Non scritta su invito
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Risposta di Kinsu

Thanks so much for your review Adrian! We're always here to help, via the chatbot or phone, if you need us :)
Best,
Ali

Valutata 5 stelle su 5

amazing!

amazing! just what i needed. quick to set up, hassle-free and convenient.

14 gennaio 2019
Non scritta su invito
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Risposta di Kinsu

Thank you for the 5 stars! You can take advantage of our referral offer right now to recommend your friends and receive a £25 Amazon voucher :)
Best,
Ali

Valutata 5 stelle su 5

Excellent intuitive app

12 gennaio 2019
Non scritta su invito
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Risposta di Kinsu

Thank you for the feedback Matthew! If you want to recommend us, you can use your referral link before January 31st you and your friend can receive £25 in Amazon vouchers :)
Best,
Ali

Valutata 5 stelle su 5

Wholly recommend Kinsu

Very easy to deal with and an insurer with a conscious. Would definitely recommend.

20 dicembre 2018
Non scritta su invito
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Risposta di Kinsu

Thank you for the feedback Ian!
Best,
Ali

Valutata 5 stelle su 5

The easiest way to get contents insurance

The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive.

If you need something (or everything) covered, definitely look at Kinsu first! Monthly payments and rolling contract make things super simple.

19 dicembre 2018
Non scritta su invito
Logo di Kinsu

Risposta di Kinsu

Thanks so much for the feedback Alex! If you use your referral link to recommend a friend over Christmas you receive £25 Amazon voucher :)
Best,
Ali

Valutata 5 stelle su 5

Superb app and insurance settlement…

Superb app and insurance settlement process. Would prefer cash rather than vouchers but otherwise great product & app.

19 dicembre 2018
Non scritta su invito
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Risposta di Kinsu

Thanks Mark, we will take your thoughts on settlement options on board. We really appreciate the feedback!
Best,
Ali

Valutata 5 stelle su 5

Very easy process and simple language…

Very easy process and simple language for an insurance firm. 5 stars so far and will wait and see if the claim services are the same!

2 dicembre 2018
Non scritta su invito
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Risposta di Kinsu

Thank you for the feedback Andrew! Should you need to claim, we hope that our Claims Chat Bot will make the process easy and efficient for you.
Best,
Ali

Valutata 5 stelle su 5

Unique idea

Super quick & simple, but more importantly for me: ethical & kind. A brilliant concept - 100% recommended.

1 dicembre 2018
Non scritta su invito
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Risposta di Kinsu

Thank you for your feedback Jay! We're incredibly proud of our B Corp status and will continually strive to be ethical and kind :)
Best,
Ali

Valutata 4 stelle su 5

Smart, quick insurance.

A decent, smart looking app and smooth experience. There were a few glitches where I struggled to enter details initially but I worked it out after a bit of playing around. Overall-different, quick and no nonsense-like it.

1 dicembre 2018
Non scritta su invito
Logo di Kinsu

Risposta di Kinsu

Thank you for your feedback! Really glad to hear that you were happy overall with our app.
We're sorry to hear about the glitches- we want to improve wherever possible, so if you wouldn't mind sharing your experience through the Kinsu chat, we'd love to hear more about where we went wrong.
Best,
Ali

Valutata 5 stelle su 5

Very happy!

This has gone to be, by far, the easiest and most straight forward insurance I have ever taken... I have saved myself a considerable amount by switching to Kinsu and couldn't recommend it more!

28 novembre 2018
Non scritta su invito
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Risposta di Kinsu

Thanks so much for your feedback Lucille!
Best,
Ali

Valutata 5 stelle su 5

Truly simple !

Really liked the simplicity of the app and the sincerity at the core of the concept! Would definitely recommend Kinsu to friends and family!

27 novembre 2018
Non scritta su invito
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Risposta di Kinsu

Thank you for your feedback Caroline. We're incredible proud of our B Corp status and will continue to put our customers and our community at the heart of our business :)
Best,
Ali

Valutata 5 stelle su 5

Kinsu

Kinsu offers a modern and user friendly service for the savvy customer
I have recommended Kinsu to all my colleagues and friends!!

27 novembre 2018
Non scritta su invito
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Risposta di Kinsu

Thank you for your review Camilla, and for recommending us! We appreciate the love. Remember to share your referral code with your friends so you can benefit from 50% off :)
Thanks,
Ali

Valutata 5 stelle su 5

So easy to use

I was amazed just how easy this product was to use. I insured my mobile phone in a matter of minutes and for a lo cheaper then I expected.

27 novembre 2018
Non scritta su invito
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Risposta di Kinsu

Thanks for the 5 stars Phil! We appreciate the feedback.
Best,
Ali

Valutata 5 stelle su 5

Kinsu replaced my lost ring!

I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simple app, and their ongoing commitment to supporting charities through their policies.

22 novembre 2018
Non scritta su invito
Logo di Kinsu

Risposta di Kinsu

Thank you for the review Lily! We're really glad that we could help you with your claim.
Best,
Ali

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