KINGSTON Recensioni 212

Worked as expected. Shipping was pricey.

The best part of this process was being able to go to the website, order the part and have it shipped quickly to my home. The piece was extremely simple to install which I did. It took all of 2 minutes to change the faucet to work with a different sink and vanity that had been installed. And I did it all at night without having to wait until day hours to make a call! Perfect system!

The new shower diverter valve has worn out already and quit working.It lasted three months. Very poor design! I special ordered the shower faucets through menards.
And the shower diverter lasted maybe 4 to 5 months before it had to be replaced. So now I have to hire plumber , to replace the whole thing.

Tarifs and shipping were completely insane. The package arrived to my door with an extra fee twice as expensive as the part I ordered

In today's cut corner market, it was refreshing to find your company actually did what they said they would do. Kingston stood behind their warranty and provided a replacement item without the struggle that we have had getting other manufacturers to deal with warranty issues. Thank you- grateful customer.

Nice selection of products, good prices, great return policy!

My one of two kits purchased through Amazon was missing a pop up. Rod. Rather than sending me the missing part their company failed to package, I had to pay an additional $62 dollars for the part (about 1/2 the cost of the kit!) and pay an additional fee to my plumber to return to install the part! Kingston Brass customer service was less than helpful.

Same part continue to fail. Replaced it while under warranty several times and then had to purchase it once warranty expired. Lasted 6 months before failing again!

The replacement fixture was identical to my old fixture and installation of new valves and installation went in perfectly

Paint is already wearing off. Flow restrictions are over the top.

We love the many Brushed Brass accessories purchased from Kingston Brass for our newly renovated master bathroom. The L-shapedGrab Bars in the shower are like art work as is shower Drain. The Heritage KS1437AX Double-Handle 1 Hole Deck Mount Bathroom Faucet is stunning and we love how the faucet swivels side to side. The Milano Towel Rings and small pieces all match perfectly. Best if all shipping was timely and well communicated.
Thank-You!

Great company. I ordered wrong part and they refunded me immediately. Great customer service

The overall quality is disappointing. The product feels downsized and cheap. The elements in the handles keep coming loose and need tightening frequently. Most importantly, the piece is too short and barely covers the holes in the countertop from the previous faucet. Very disappointed.

Would have been a 5 except $45 price which was understandable, with a $20 shipping charge ( in a 5” square box) ?

The replacement parts for my Kingston faucet worked perfectly.

Good faucet suppliers send you replacement parts.
Who keeps their receipts 10 years? Then you charge exorbitant prices for the replacements plus shipping.
You might as well replace the Kinston faucet

Never ever buy a Kingston Brass kitchen faucet. They look nice, but they fall apart. My faucet fell apart in this order:
Sprayer
Left handle
Right handle
Spout
I have ordered replacement parts each time.
Not one of the parts were perfect replacements. I regret my purchase.

Faucet was junk and pop-up broke Reached to get replacement parts and never heard back from anyone.

Diverter valve doesnt work properly. Water still flows through faucet w only some coming through side sprayer

My husband and I have purchased plumbing fixtures and wall hardware from Kingston Brass for decades, and we have 3-1/2 baths containing their products. The products are all high quality and look beautiful for years. We recently changed the decor, including the wall hardware, in one of our baths and ordered Kingston Brass towel rings, toilet paper holder, and robe hooks, and we are delighted to report that their products continue to display high quality workmanship and materials. There was a snafu with a set screw for a bracket on one of the items, but Kingston Brass's customer service office immediately took care of that. We highly recommend Kingston Brass products.