The order was shipped quickly and received in excellent condition, Fit and finish of the kitchen faucet is very nice. All parts fit properly, plus surplus hardware was included in the packaging. We Li... Leggi di più
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Everything arrived timely undamaged and the finish is beautiful! Brushed brass. I ordered a whole bathroom full of fixtures. Will order from this company again!
I was able to look online to find what was needed for my old Victorian Tub and Kingston had the size we needed and the price was right and delivery was great thru Fed Ex! Thank you for good service.... Leggi di più
The plumber who services my house is a seasoned professional. The install should be a 3-4 hour job. He could not complete the job due to insufficient written instructions and the hot water hardwar... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond. Founded in 1999, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability. We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects. Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON Guarantee
Your satisfaction is at the heart of everything we do
Your satisfaction is at the heart of everything we do. At Kingston, we stand behind every product with a simple promise: quality you can rely on and service you can trust. Every faucet, sink, tub, and accessory is designed to meet rigorous performance standards, ensuring lasting durability and timeless style. With over 20 years of experience in kitchen and bath, Kingston is a name you can count on. All of our products are backed by reliable manufacturer warranties for peace of mind, and our U.S.-based support team is ready to assist with questions, orders, or installation. For designers, builders, and contractors, our Trade Program provides exclusive benefits and dedicated account consultants to support your projects. And for all customers, our straightforward return process ensures a worry-free experience. When you choose Kingston, you’re not just purchasing a product; you’re gaining a trusted partner committed to delivering exceptional design, uncompromised quality, and a customer experience that puts you first.
Informazioni di contatto
12775 RESERVOIR ST., 91710, Chino, Stati Uniti
- 877-252-7277
- contact@kingstonbrass.com
- kingstonbrass.com
3,8
Molto buono
212 recensioni
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Not happy
With how much I spent for a faucet and sprayer, the sprayer hose should not of ripped? broke after 2 years and could not just buy the hose I had to buy sprayer and hose.
9 ottobre 2025
Delivery a bit slow otherwise a good…
Delivery a bit slow otherwise a good transaction
5 settembre 2025
My Faucet was broken when we got it and…
My Faucet was broken when we got it and there is no way to fix it. Bad quality. Crap product. Sad.
9 ottobre 2025
Took a while for me to pick up parts at…
Took a while for me to pick up parts at your facility. No one emailed me to let me know that you had received the parts I ordered
3 ottobre 2025
Bad transfer experience. Unable to do it.
I have tried to place these in my wallet with no success. Then I tried to tranfer them to my husband with no success. It should not be this hard.
9 ottobre 2025
Master Bath fixtures
Leeann, the Designer Trade Consultant I have been working with, has been and continues to be very helpful and responsive throughout my purchase process. I very much appreciate her patience and explanations as I have worked through selecting fixtures for my Master Bath renovation. She was also able to add/include all of the "behind the scenes" parts I need for the fixtures, which I would know nothing about.
22 settembre 2025
Products bought were high quality
Products bought were high quality. Delivery was a nightmare. FedEx had the product for 10 days before I received it. I called your customer service a couple of times and they were helpful. Please consider a different shipping service. I would not buy again from Kingston if FedEx was the shipper.
30 settembre 2025
Aside from having the model we were…
Aside from having the model we were looking for, the customer service was top notch and made the shopping and purchase a breeze.
9 maggio 2025
Low Quality - Low Pressure
Faucet needed adjusting within 30 days and water preseure is so low we're thinking of replacing faucet with another manufacture's product.
9 marzo 2025
We ask to replace a porcelain tub…
We ask to replace a porcelain tub handle because we received two cold handles
In the packet. I was charged $70 to replace the handle that was packed wrong by you.
17 settembre 2025
Faulty part and not worth the shipping
When using the spray, half of the water still comes out through the main faucet. I bought the spray diverter to replace the one in the faucet. It fixed the issue for a month, where all the water was coming out the spray nozzle when pulling the trigger. After a month, the diverter has failed and half of the water is coming out the main faucet again when using the spray.
What's even worse is the egregious shipping cost for an item that is smaller than my thumb.
4 settembre 2025
This is not my first purchase from…
This is not my first purchase from Kingston and my experience has been that they ship promptly and their products are high quality and as described.
24 settembre 2025
All items showed up before anticipated…
All items showed up before anticipated arrival
8 ottobre 2025
Your product is nice looking…seems well…
Your product is nice looking…seems well made, but it is not and your replacement parts shipping is snail slow. You should use UPS instead of Fed Ex and your warehouse workers need to actually fill the orders in less than 2 days. Your product is not very good.
9 ottobre 2025
Your shipping cost to Canada is way to…
Your shipping cost to Canada is way to expensive and not competitive with the current on-line shipping companies. Your shipping options and cost is more than the product.
8 agosto 2025
Your products aren’t universal and when…
Your products aren’t universal and when a small piece of plastic in the faucet breaks, it’s $50 to replace. It takes forever to ship and then it still wrong. Honestly - I’ll never purchase this brand again.
9 ottobre 2025
Prompt shipping and accurate parts
Prompt shipping and accurate parts, but shipping on this package of a few ounces was Ridiculous!
16 settembre 2025
I've had to replace every piece of the…
I've had to replace every piece of the faucet and it isn't even been 5 years.
9 ottobre 2025
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