Kings & Queens  Recensioni 

664
TrustScore 3 su 5

2,9

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Valutata 5 stelle su 5

Popped in yesterday and had a pedicure. Mary was such a lovely lady and did an excellent job. Toes look great. Even get a coffee. Would recommend ⭐️⭐️⭐️⭐️⭐️

Valutata 1 stelle su 5

Ordered glasses on 6 December as a gift for mother in law. Received email saying wouldn't be in stock for 7-11 days. Same situation as other reviews, nothing delivered. Numerous emails and no answer t... Leggi di più

Valutata 3 stelle su 5

Ordered glasses (Galway) at the beginning of December and received an email saying they're out of stock. I emailed them and called multiple times and I'm getting no response. I hung on the phone line... Leggi di più

Valutata 3 stelle su 5

Buyer beware!! Similar to other 1 star reviews - ordered 30.11.23 and received email next day advising 7 to 10 day lead time. Now unable to contact them as nobody is answering calls. Was a Christ... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

664 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,9

Tutte le recensioni

(664)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

All Good

Good price, quick delivery with frequent updates. All good.

30 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking time to leave us a review.

We are please to read your comments and I shall ensure they are passed onto the team.

We look forward to receiving and fulfilling future orders from you.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Excellent service providing an…

Excellent service providing an excellent product. We would definitely use this supplier in the future. Thank you!

1 febbraio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking your time to leave us a review.

We are pleased to read that you rate us 5* and appreciate our kind words.

Thank you for your custom and please do keep Kings & Queens in mind for future purchases.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Top service and product

My friend loves her new cocktail glasses and I love my wine glasses. Prompt delivery, well packaged to avoid breakages. Very satisfied with service and products.

28 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for leaving us a review.

It is pleased to read that you are happy with the products you purchased and that the order was well packaged.

Your comments shall be passed onto the team.

We look forward to fulfilling your next order and appreciate your custom.

Regards,

Kings & Queens

Valutata 4 stelle su 5

Generally good experience.

Generally good experience.
The product was a picture I had seen many years back and well made and designed, unfortunately I am unable to see the product for probably some days at least.

11 febbraio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking your time to leave us a review it is appreciated.

We are pleased that you rate your experience four star.

If there is anything you think we can focus on to make your experience five star then please do email us - admin@kingsandqueens.org.uk

Thank you for your custom.

Regards,

Kings & Queens

Valutata 1 stelle su 5

ordering is indeed very easy !

ordering is indeed very easy !! they take your money superquick !! and then they email you its not in stock (11th jan) told 3-4 weeks !! heard zero since 24days and counting .....
16th Feb update ....apparently its the manufacturers fault they havent delivered....

11 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Good morning Nigel,

Firstly, thank you for taking the time to leave us a review and providing further information regarding your order, as requested.

We emailed you the morning after your order was placed (12th January) to let you know that the item you had ordered was delayed due to production issues. The lead time given for the order was 3-4 weeks from this date.

We asked how you wish to proceed before processing the order and we received a response on the same day in which you agreed to wait.

I can then see a further email was sent to let you know that our account manager at our supplier had been in contact to say the shipment was delayed slightly further than originally anticipated, as they were awaiting the shipment to clear customs as this was arriving in from France.

This shipment arrived in shortly after this email was sent to you and the order has been fulfilled.

However, we would like to offer our sincerest apologies that we have not met your expectations on this occasion.

If you require anything in future, please don't hesitate to get in touch before placing an order as we would like to offer a gesture of goodwill to apologise for the experience.

Kind regards,

Kings & Queens

Valutata 1 stelle su 5

Lamp as Christmas present

I ordered some lamps as a Christmas present mid December 23 and they still haven’t arrived! First email was ignored. When I got through on the phone shipment was promised by the end of the week. That was 3 weeks ago. Sent another email, no response (again). Can’t get through on the phone now. Is this company a scam? Have they gone bust? I wouldn’t recommend Kings and Queens at all!

15 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Easy to order on line

Easy to order on line. Quick delivery. Replacement steels work really well. Didn’t realise how blunt our knives had become. The knives are now a joy to use. Like that I could get replacement parts so didn’t have to buy new sharpener. Environmentally friendly.

20 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking your time to leave us a review.

We are pleased to read that you found our website east to order on. We are also pleased that you are happy with your purchase and that the order arrived in a timely manner.

Thank you for your purchase and please do keep Kings & Queens in mind for future purchases.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Great product and service

Beautiful product purchased at a competitive price, carefully packaged and speedily delivered. Excellent customer service as a first time buyer - thank you!

23 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Afternoon,

Thank you for taking your time to leave us a review.

We are pleased to read that you found our pricing competitive and that the order was packed well.

Your comments shall be passed onto the team.

We thank you for your custom and look forward to receiving your next order.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Really good quality sturdy coasters I…

Really good quality sturdy coasters I ordered which actually the same likeness and colour as in the image provided online

27 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Afternoon,

Thank you for leaving us a review.

We are pleased that you are happy with your purchase and hope you get years of use out of the coasters.

We appreciate your custom and look forward to your next purchase.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Touch of class

Speedy delivery. Quality item. Well packaged.

27 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Afternoon,

Thank you for taking your time to leave us a review.

We are pleased that you rate us 5* and we are happy to read that your order reached you in a timely manner.

Thank you for your custom and we look forward to fulfilling your next order.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Quick delivery

Quick delivery. Perfectly packaged. Beautiful plates.

23 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Afternoon,

Thank you for taking your time to leave us a review.

Your kind words will be passed on to the dispatch team who will be pleased to hear your feedback.

We appreciate your custom and please do keep Kings & Queens in mind for future purchases.

Regards,

Kings & Queens

Valutata 4 stelle su 5

Quick and efficient delivery lovely…

Quick and efficient delivery lovely product.

22 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking your time to leave us a review.

We are pleased to read that the delivery of your order was quick and that you are pleased with the purchase.

Thank you for your custom and we look forward to your next order.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Excellent communication and very speedy…

Excellent communication and very speedy delivery.

12 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for leaving us a review.

We are pleased to read that you rate us 5* and that you found our communication to be excellent and that the delivery reached you in a timely manner.

We appreciate your custom. Please do keep Kings & Queens in mind for future purchases.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Absolutely superb service first class…

Absolutely superb service first class in every way

21 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for leaving us a review.

We are pleased that you rate us 5* and thank you for your kind words. These shall be passed on to the team.

We look forward to fulfilling your next purchase.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Ordered and delivered with no…

Ordered and delivered with no complications beautifully packaged thank you

21 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking your time to leave us a review.

We are pleased that you are happy with the service we provided and your comments shall be passed on to the dispatch team.

Please do keep Kings & Queens in mind for future purchases.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Website easy to navigate

Website easy to navigate. Good price and very quick delivery

21 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for leaving us a review.

We are pleased that you found the website easy to navigate and that our pricing is competitive.

We appreciate the custom and look forward to fulfilling your next order.

Regards,

Kings & Queens

Valutata 5 stelle su 5

An excellent shopping experience

Easy to use website. Order delivered promptly. Well packed and as described. Also excellent communication throughout.

13 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for leaving us a review.

We are pleased that you rate us 5*.

Your comments shall be shared with the team and we look forward to your next purchase.

Thank you for your custom.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Brilliant

Fantastic glasses and a wonderful quick delivery. 10/10
Thank you

11 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for taking your time to leave us a review.

We are pleased that you are happy with your purchase and that the delivery reached you in a timey manner.

We thank you for your custom and please do keep Kings & Queens in mind for future purchases.

Regards,

Kings & Queens

Valutata 5 stelle su 5

Used this company for the first time…

Used this company for the first time recently and was very pleased. Not only was the item a great price, it had free shipping too. It came quickly and well packaged, thank you very much! Will definitely use again :-)

15 gennaio 2024
Non scritta su invito
Logo di Kings & Queens

Risposta di Kings & Queens

Morning,

Thank you for leaving us a review. Your feedback is vital to ensure that we are continually evolving as a company.

We are pleased that you were happy with the price and that the order was delivered free of charge.

Thank you for your custom and we look forward to receiving your next order.

Regards,

Kings & Queens

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