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Valutata 1 stelle su 5

I signed up for a small recurring donation to a non-profit using Kindful as the payment service. When I wanted to cancel a few months later, I was unable. I've phoned them and the non-profit both. The... Leggi di più

Valutata 1 stelle su 5

Kindful used to be awesome. No more. Kindful was purchased by Boomerang and is now marked for obsolescence. Support is marked by long delays and a near complete lack of caring. Integrations ar... Leggi di più

Valutata 1 stelle su 5

I placed a order on 9/29/23 for a lp tank and used there tracking site, according to tracking site the tank is in and delivered to plainville ct, I live minnesota, tryed to contact them by phone , no... Leggi di più

Valutata 1 stelle su 5

Our small nonprofit did a lot of research when choosing a donor management system. Our choice landed with Kindful. After 6 months of onboarding experience, and a few uploading issues that corrupter ou... Leggi di più

Dettagli dell'azienda

  1. Fornitore di servizi CRM

Scritti dall'azienda

Kindful provides busy nonprofit employees with powerful software to help them organize their data and manage their donors better, so they can make a greater impact on the world.


Informazioni di contatto

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Pessimo

TrustScore 1 su 5

137 recensioni

5 stelle
4 stelle
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Tutte le recensioni

(137)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great value for donor software

Kindful is a wonderful value for all the features it provides. I'm constantly impressed with the features they offer. I also really value their customer service quick response and how helpful they are. When you give a suggestion they take it to heart. I have always felt valued and cared for as a customer of Kindful. The reporting features are still a little difficult for me to understand and grasp at times, so it isn't as efficient as I wish it was. I can eventually get the report I want but it can take me a little longer, this could also be partially user error. All that to say I recommend Kindful to everyone I know!

11 luglio 2019
Non scritta su invito
Valutata 3 stelle su 5

I just find it so very difficult to…

I just find it so very difficult to find the reports I want and how to print them. I have a set report to come to me on Monday's, but 1 week it will come in a spreadsheet, the next time it just might be a document. Sometimes it is unreadable as the information is all on top of each other.
I also find it difficult to add in new categories.

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Overall we love Kindful

Overall we love Kindful. Migration was not painful and it is simple to use. Yes, there are some tweaks and small things here and there that could definitely be better...but all things we can work around.

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Kindful is a game changer for me

Kindful is a game changer for me. I came from a large nonprofit with 50+ employees and a clunky old CRM that took 5 of us to figure out how to pull data and reports! Now I’m with a small nonprofit and am the only stateside employee. Kindful is so user friendly I can pull my data quickly and efficiently. If I have have trouble or need a quick solution, I have someone from Kindful on the phone or email within the day. My organization is able to do more than we ever thought possible because of what kindful offers us!

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

the quick response time and customer…

the quick response time and customer service is is my favorite aspect of Kindful. They are always very timely in any request and followup to make sure your questions have been answered.

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Fundraising Software to meet all your needs

I have been using Kindful now for two years and am very pleased with the software. It is intuitive, and the company is always striving to make it the most user-friendly fundraising software on the market. They ask their clients input and they actually listen!

I would recommend Kindful to any small to medium sized non-profit for productivity, user ease and the cost.

11 luglio 2019
Non scritta su invito
Valutata 4 stelle su 5

We love Kindful!

We love Kindful!
We've been using this CRM for nearly 2 years and it's only gotten better and better. We do run into issues from time to time but the support team has been willing to help.

11 luglio 2019
Non scritta su invito
Valutata 4 stelle su 5

Kindful is a powerful tool to help C-10

Kindful is a powerful tool to help our small non-profit manage donor relations and conduct fundraising. I particularly appreciate the fast and helpful responses to our questions. There are a few things that would make life easier- like formatting thank you letters (and envelopes) and being able to hide data fields we don't use. But we are still learning. Thanks for your support, team Kindful!

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Exceeded Expectations

Kindful has proved to be an excellent donor management system for our small School. It is easy to learn and intuitive so that even volunteers can pick up on it quickly. Customer support has been excellent with my many many questions.

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

We love working with Kindful

We love working with Kindful. They have a great dashboard with helpful graphs, it's easy to use and yet contains all the data you need. They've been a really great tool for our non-profit. Highly recommend.

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Kindful - Great Fit for Small Non-Profit

Kindful has been a great fit for us as a small non-profit. It has enabled us to be much more effective in managing our donor database and we have seen an increase of over 20% in our annual donations since implementing Kindful. The features are sufficiently robust, it supports our crowdfunding, and the customer service is excellent. We highly recommend Kindful to like non-profits!

11 luglio 2019
Non scritta su invito
Valutata 4 stelle su 5

Excellent product and service!

Kindful's customer support is one of their greatest features! We also love that Kindful is responsive to customer needs/suggestions and works to constantly improve in order to better meet customer needs. This is the first CRM we have used, and it has been an excellent experience. Our only real disappointment has been the peer-to-peer fundraising option. Otherwise, we have been very satisfied!

11 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Awesome support!

The support we receive from Kindful has been excellent...they are always ready to patiently answer any question and solve any difficulty. Thanks, Kindful!

11 luglio 2019
Non scritta su invito

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