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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Awful product, utter waste of money. You need a SIM card to make it work which is a minimum of £6 monthly which I'm not paying for an 8 year old... The reviews on the actual site are clearly fake.

Valutata 1 stelle su 5

Absolute piece of sh!t. Doesn’t recognise any SIM card, website all bullsh!t. Grand website m, grand address actually a sh!thole East London high street. You won’t get a refund, this is obviously a cr... Leggi di più

Valutata 1 stelle su 5

DO NOT BUY - SCAM WEBSITE. Domain registered for only 1 year, expiring 8th Nov 2022. These are the same scammers as mybabymonitor.co.uk, officialgardenhose.com gardenhose.co.uk and garden-hose.com... Leggi di più

Valutata 1 stelle su 5

If I could give this product negative stars, I would. What an absolute piece of junk. Location was always miles off (had my son located as being in the middle of a housing estate about 4 miles away fr... Leggi di più

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Informazioni di contatto

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Pessimo

TrustScore 1 su 5

165 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Tutte le recensioni

(165)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This is for smart kids watch

This is for smart kids watch, under a few names
Watch looks all fine until you try connect to the app, it never gives a registration code, so you can’t change the time or date or personalise it to the person,
You email support and they just sent me a link to watch a video of how to set up
Which i already knew, but it’s useless without the registration code, really annoyed me as was a present for my lad, there reviews on there website are completely fake and don’t change, there also the same names recycled over the reviews, I put a bad review n it didn’t get published, total con

19 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

SCAM SCAM SCAM

SCAM SCAM SCAM. I bought this watch. It is not connecting with the app. I emailed many time to customer service. But didn't receive any response. Its fake aur scam. I lost my money . Plz you don't.

12 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

BUYER BEWARE!!!

No manual with the watch. No charger. No customer service at all! Emails not answered. Pretty sure this company has gone under. DON'T BUY ANYTHING FROM THEM

23 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Absolutely rubbish

Absolutely rubbish
Does not work
No customef service who can speak to you
Offered a refund if i pay to send this crap back and only if one of THEIR experts lol look at it and deem it faulty...no prizes for guessing they would say it works lol xx its a joke
Do not buy
Currently seeing if my bank can get my money back

7 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Watch not linking to app at all

Watch not linking to app at all, it’s like it is missing a QR code on the back of the watch! Have tried everything. Have sent 4 emails and no reply at all! No faith in this company or if it even exists! Absolute joke! DO NOT BUY THIS WATCH! What a waste of money!!!!!

17 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible company, won't reply

As people below have stated! Watch does not work. Have put SIM card in, code won't work. Downloaded app, won't recognize the code. Have contacted company numerous times and no response! This was a gift from Santa and we have now moved back to NZ so can't call. Website is under construction. I just want my money back now. So disgusted that a company can do this. Have contacted them again via their website.

6 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Awlful watch

Awlful watch, doesn’t recognise sim and won’t eject sim. When it did finally eject it snapped it in half leaving remaining bit stuck inside.

Customer service did not acknowledge my initial email nor my following 4!

Do not deal with.

22 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

This is the most amazing product

This is the most amazing product! when my kid steps out of line it always works when i put her next to the the smartwatch charger. this is becuase it usually lights on fire thus burning my child. I know this isnt meant for everyone (stupid liberals) but it works great for my family. would recommend 100% for punishing your kids.

26 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Customer services shocking and charger is a fire risk

Contacted customer services as the charger cable had almost caught a light and had smouldered. After responding to me to say they needed photos which I had already sent and then repeatedly asking for a order number which I was unable to find but was able to prove purchase through my bank they stopped all contact and ignored all my emails to them. Contact started at the end of Dec 2023 and still attempting to resolve this to no avail.

11 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Absolute scam

Absolute scam.
Asking for a code nothing works. Emailed a good few times. I've even sent it back and no refund. My boy is absolutely devastated

16 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

We got a refund!!!

Well after my previous terrible review of this company I decided to keep on and on at them for a refund. They advised initially that I would need to return the watch at my own cost. I refused to do this and demanded a refund or I would report to trading standards etc.
And lo and behold they have refunded our money. The full £35!!
Just wanted to let people know that a refund is possible

31 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

I unfortunately have also been scammed

I unfortunately have also been scammed. This was my daughter’s Christmas gift and like everyone else, there is no QR code and the serial number isn’t recognised. I bought a SIM card which I put money on and the watch won’t recognise. Just a useless scam. My little girl is so excited waiting to use it, I haven’t the heart to tell her that Father Christmas brought a watch that’s a scam.

26 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

AVOID AT ALL COSTS

Putting this one down to a learning experience to only buy from reputable companies. Wacth was delivered, but it will not work with a sim card, so you cannot upload contacts so the watch is therefore useless. It requires the QR code which isn't available on the watch. Response form the scammers "n terms of a refund, your product must be in the same condition that you had received it, unworn and unused, with tags and in its original packaging. Otherwise you will not be granted a full refund. Please also note we do not provide return labels and you will be responsible for paying for the return shipping cost for your product"

I purchased the watch back in October 22 but never did anything with it as it was a christmas gift.

AVOID - I noticed the site is now down. Thank god other people won't be scammed.

10 gennaio 2023
Non scritta su invito

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