Kiddisave 

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Valutata 1 stelle su 5

I am so dissapointed to Learn this company has now been declared bankrupt, I bought a Chicco next to me crib from them at the Baby show in October, 20 days later they file for bankruptcy... is this e... Leggi di più

Valutata 1 stelle su 5

this company appears to have closed down leaving many young mums without their goods. Go to your banks if you paid by debit cards, we did and we will be getting our money put back into our account in... Leggi di più

Valutata 2 stelle su 5

I ordered a bugaboo bee in pink at point of ordering it said 2-4 weeks. 9 weeks later it arrived after 3 complaints. Blamed on manufacturer delays on particular colour which I accept but only after... Leggi di più

Valutata 1 stelle su 5

We ordered a 2 way car seat at the Olympia Baby Show 25/10/15. We have tried calling over 10 times, sent emails...nothing. All while my partner is 39 weeks pregnant and getting unnecessarily str... Leggi di più

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(396)

0 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Delays in getting goods

I am still awaiting goods that were ordered nearly 2 months ago. I am not being kept informed but have to chase the Company for answers. I have no complaints with the goods.

21 maggio 2012
Non scritta su invito
Valutata 5 stelle su 5

Cosatto 3sixti

Ordered with Kiddisave.co.uk, they have great customer service, they was very helpful and delivery was very fast

18 maggio 2012
Non scritta su invito
Valutata 5 stelle su 5

Fantastic range of items for both babies and toddlers!

Kiddisave has a huge selection of items - everything you need, from toys to buggies. They continue to beat the market on both variety and price. Their continued efforts mean that their prices are hard to beat by their competitors - and customers return time and time again as they feel that they are getting the best possible price compared to all other retailers.

17 maggio 2012
Non scritta su invito
Valutata 5 stelle su 5

Great store

I recently brought a Stokke pushchair from Kiddisave I am so pleased with the service I was given. I brought all the accessories for the Stokke and it was all at a great price compared to other stores. They give me a estimated delivery time it came when they said with no hassle. I would use this store again.

17 maggio 2012
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service!!!!!!!

Ordered some Lollypop Lane bedding on Tuesday 15th. All received and correct on Wednesday 16th!! Wow!! Can't believe how quick it came. One of the best internet company's I've ever used!! Thank you Kiddisave

17 maggio 2012
Non scritta su invito
Valutata 1 stelle su 5

Would NEVER buy anything from Kiddisave again!

I placed an order in good faith with Kiddisave on the 31st March 2012 for goods showing as 'in stock', and was most dissatisfied by their overall service or lack thereof, they dispatched some of my items but not all of them, by the 20th April I still had not received all of my goods, which were paid for IN FULL on the 31st March 2012 so I had to query with them as to why my items had not been despatched within the 3-5 day time frame as per their instructions on their website. Again I re-iterate I only ordered goods that were showing as "in stock" on their website.

I had to telephone them as my numerous emails went ignored, to ascertain what was going on with the remainder of my order, only to be informed by their customer service agent Claire that they were 'expecting a delivery in" the next day and my goods would be despatched immediately and I would receive my confirmation email. How can state on their website that they have goods in stock when in actual fact they are waiting on a delivery in, is this not false advertising?

Yet again I received NO COMMUNICATION from them. I paid for goods and they failed to supply them. After all the stress (Im 8mths pregnant) my husband phoned and demanded a refund which I got several days later.

I must say I find it most surprising, given the current financial climate, that they would conduct their business in this manner, when there are so many similar business out there, vying for my custom! I would never buy anything from Kiddisave again, its not worth the hassle!

17 maggio 2012
Non scritta su invito
Valutata 2 stelle su 5

Poor customer communication

After placing an order worth a substantial amount, 2 weeks has passed and I still have had no communication as to when my order will be delivered. 2 out of the 3 items had a delivery time of 15 days or less which it has now been.

Also my order on my kiddisave account said completed and shipped, yet Interlink Express did not recognise my order number. Now the order has completely disappeared from my order history.

I have been trying to call kiddisave but cannot seem to get through on their phone line!

17 maggio 2012
Non scritta su invito
Valutata 2 stelle su 5

System not updated/delayed dispatched.

Contacting kiddisave thru e-mail after 3 days from purchased coz I didn't received any updates with regards to dispatched. Replying me that they can't locate the item I ordered in their system. The money been deducted already from my account, so no reasons why they're delaying the dispatch/delivery. Phoning them week after, they sorted it out and dispatched that day.

If I didn't contact them thru phone, it might be my order gone astray...
Kiddisave will supposed to contact/infomed me ASAP if there was a problem with my order so they can give any options to take.

I'm sorry to give 2 stars rating. Anyway, I'm still thankful you sorted it out. Just hope, thru this review, you will be corrected and your system will always be updated. So no more IN STOCK displayed though it was OUT OF STOCK...Again, thank you and will have a business with you soon. Hope that time you can give me a good service and experience.

16 maggio 2012
Non scritta su invito
Valutata 5 stelle su 5

EXCELLENT!!!!

Excellent customer service, great products, great products, great prices and very fast delivery.
Would recommend.

16 maggio 2012
Non scritta su invito
Valutata 2 stelle su 5

Great products and great prices, poor communication

I placed an order for three items all were 'in stock' according to the website. Two of the three items turned up within the stated timeframes. I had to chase up reference the outstanding item, I could not be told when I would get it. Also was told to call back to follow up, tried several times, but no one answered the phone. Tried the email form on the website, with no response. Not impressed with this customer service. I still await delivery of an 'in stock' item ( 2 weeks past since date of order)

16 maggio 2012
Non scritta su invito
Valutata 5 stelle su 5

Arrived in time stated.

Ordered a bugaboo bee website said 2-4 weeks arrived after 2 weeks, got e-mail and text message telling me my one hour time slot.
Overall happy with this company they are quite difficult to get hold of by phone but when you do they are very helpful.

15 maggio 2012
Non scritta su invito
Valutata 2 stelle su 5

Very Disappointed!! Still Not Recieved Item After 15days!!!!!!!!!!!!!!One Very Unhappy Mummy!!!!!!

I Ordered A Highchair On The 1/5/2012 And Today Is The 15/5/2012 Yet I Still Havent Recieved It.
The Reason I Ordered Via Kiddicare Is Because It Stated 3-5 Day Delivery.
I Phoned 9/5/2012 And Was Phoned Back After "Claire" Phoned Redkite.She Told Me It Was Being Dispatched That Afternoon And It Would Be Delivered To Me 11/5/2012.
I WAITED IN ALL DAY!
A Courtsey Call Would Of Been Sufficient To Explain That It Wasn't Being Delivered To Me On That Day And What Day It Would Now Be Delivered!
Yet Again I Had To Call 14/5/2012 And Yet Again I Was Told It Hadn't Been Sent Out And That They Were Still Waiting On The Delivery From Redkite.
The Reason I Ordered This Highchair Is Because My Son Needs It And By Needs It,I Mean I Needed It Within The 3-5 Days Like It Stated When I Ordered It.
It Was Listed As In Stock.It Was Not A Preordered Item So Why Am I Still Waiting After 15 Days.
Should Be Compensated Through Having To Wait Half A Month...
Not Happy!
Will Not Be Shopping Via Kiddicare Again And I Will Not Put Kiddicares Name Forward To Friends And Family

15 maggio 2012
Non scritta su invito
Valutata 1 stelle su 5

A complete joke!!

Showed the item in stock when it wasn't. Numerous emails. Good customer service but would not cancel my order so will be left without a car seat!! Would not recommend. Very disappointed and won't be back.

14 maggio 2012
Non scritta su invito

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