Bought as a gift for my son during their Easter Sale, the quality of the chain and bracelet is excellent. Pieces feel expensive and have a premium feel. Quick shipping and great packaging to top it of... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered a bracelet from this company and when it arrived I just decided on a different one. The packing and quality was fantastic though!! I then had to request a refund and after seeing some revie... Leggi di più
L'azienda ha risposto
Put a complaint in about wanting to return a bracelet I ordered as it didn’t fit, they finally emailed me back asking if I wanted to exchange but said I just wanted to return and now they haven’t rep... Leggi di più
FANTASTIC CUSTOMER SERVICE! I bought a bracelet for my son for Christmas. But I ordered a size to small. We had 6 days before Christmas, not only did Alex arrange for the smaller size ro be collect... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Designed and dispatched from within UK, Khral is a leading Jewellery brand specialising in chains, pendants and bracelets. Our team undergoes specialist quality control on each piece leaving the HQ, ensuring all pieces are 100% Waterproof, Heatproof & Perfected to the finest attention to detail. The Khral team is built upon the foundations of quality, consistency and integrity. Our purpose is to bridge the gap between luxury goods and value for money. All our pieces are complimented by our luxury packaging consisting of a magnetic lid box, a premium leather pouch and a gold stainless steel warranty card.
Informazioni di contatto
Regno Unito
- Enquiries@khral.com
- khral.com
4,1
Molto buono
172 recensioni
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Quick delivery and great quality tennis…
Quick delivery and great quality tennis bracelet, packaging was amazing too, very impressed highly recommend!
25 gennaio 2024
Non scritta su invito
Customer service was very 10/10
Customer service was very 10/10. Always replied within an hour and provided plenty of updates for the item arriving.
2 febbraio 2024
Non scritta su invito
Risposta di Khral
Hi Alex,
Thank you for the amazing review. See you soon!
Kind Regards,
Seb From Khral
Excellent customer service
Amazing quality jewellery! 100% recommend buying from here. My bracelet arrived on time and it was really easy.
Thank you to the guys at Khral!!
25 gennaio 2024
Non scritta su invito
Risposta di Khral
Hi Umar,
It means a lot to us to hear reviews like this, enjoy your bracelet.
Take care!
Seb From Khral
best quality and great packaging!
11 gennaio 2024
Non scritta su invito
My son ordered a chain from them was…
My son ordered a chain from them was sent to wrong address and after multiple emails they just stopped responding and even after it being returned to them by the lady who’s address they sent it to they still won’t reply
2 gennaio 2024
Risposta di Khral
Hi Dwain,
Firstly we want to say we are very sorry about your experience, however we must state that we played our part in dispatching your order as quickly as possible and ensured the quality was top quality throughout. Unfortunately your son entered the wrong address as the shipping address, therefore the parcel was delivered to a different location. We tried our best in resolving the situation by getting in touch with our courier, and retreiving the parcel to redispatch or refund your order. We still haven't received the returned parcel from the address which is why we can't offer a refund/exchange. Also to add to this, our returns policy is valid for 7 days upon arrival to an address, it has been over 7 days so with regards to our policy it would state we are no longer liable. However, if we do receive it we will issue you an instant refund to help resolve the issue. If you could please understand the situation on our behalf it would be much appreciated.
We wish you all the best for the future!
Kind Regards,
Alex From Khral
Amazing jewellery!
The necklace is stunning, I’ve been wearing it everyday since I’ve received it. The packaging is literal perfection and you can tell the necklace is high quality. One of the best pieces of jewellery I’ve ever purchased. Will definitely be ordering more again!
7 gennaio 2024
Non scritta su invito
Risposta di Khral
Hi Hiba,
It means a lot to us to hear reviews like this, enjoy your pieces.
Take care and see you again soon!
Kind Regards,
Sebastian From Khral
Lovely product
Lovely product, very much appreciated as a gift. Excellent customer service.
16 dicembre 2023
Risposta di Khral
Hi Catherine,
Thank you for your review, our team always strives for comments like this, it's what we're built upon!
We hope you have an amazing year and see you again soon!
Kind Regards,
Alex From Khral
Toujours pas arrivé
Super déçu, j'ai commandé le 14 décembre et on m'avait affirmé que le colis arriverais avant Noël, nous sommes le 23 décembre, je n'ai ni numéro de suivi, ni aucune information et le colis n'est pas arrivé, super pour gâcher les Noël 👍
16 dicembre 2023
High quality jewellery
High quality jewellery
I was blown away by the quality of the packaging and the Miami Cuban chain. The chain looks so good and perfect for any occasion. The products are definitely worth the price and I will definitely be purchasing more jewellery from Khral.
14 dicembre 2023
Non scritta su invito
Packaging was lovely and looked exactly…
Packaging was lovely and looked exactly how advertised
20 novembre 2023
Amazing Company!
Great experience with Khral! Their customer support team is amazing, within 20 minutes my enquiry was solved. My parcel arrived today and I was blown away by the quality of everything for the price I paid. Their packaging is second to none and the pendant I ordered had an expensive look, my husband was over the moon, thank you again! Will definitely be purchasing again soon
17 novembre 2023
Non scritta su invito
Excellent cuban chain and bracelet
Saw Khral from TikTok and decided to give it a buy. Got the 6mm cuban bracelet and 8mm gold cuban chain. Really impressed with the quality of the chain and the packaging was of very premium material. The attention to detail was also very precise… i really like the logo. Will be getting more pieces from here!
11 novembre 2023
Non scritta su invito
Great service and a good quality…
Great service and a good quality product. Excellent service, will definitely be purchasing from Khral again.
10 ottobre 2023
Non scritta su invito
I bought this chain along with the…
I bought this chain along with the matching 8mm bracelet, when the parcel was delivered I was devastated to see it had been opened and the bracelet had been stolen! I messaged Khral and they immediately sent me out a new one and couldn’t apologise enough! They also offered me the choice of something different for the same price I got free shipping and also everything I could have asked for in regards to customer service! Thank you so much you made my fiancés birthday extra special with these gorgeous pieces!
23 settembre 2023
Non scritta su invito
Great customer service on IG
Great customer service on IG, quickest deliveries and overall all good. Yet to open my box tho.
16 settembre 2023
Non scritta su invito
Amazing quality jewellery with…
Amazing quality jewellery with exceptional packaging! My son was very happy with it!
4 settembre 2023
Non scritta su invito
Fantastic quality jewellery at…
Fantastic quality jewellery at affordable prices with great customer care.
3 settembre 2023
Non scritta su invito
The product was amazing and it came…
The product was amazing and it came with a gold card that looks incredible. Excellent value for what i paid and good customer service,I’ll 100% be a returning customer
29 agosto 2023
Non scritta su invito
Excellent value for money
21 agosto 2023
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