KGorge has been very responsive in customer support. The canvas we received to use in covering a breezeway is high quality material and withstood a recent diluge of rain. The only issue we have had... Leggi di più
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Scopri cosa dicono le persone
I bought a 13x16 ft lite blue sunshade shade. I spent about $300. The sun shade was waterproof but I had to pull it tight so the rain would not puddle and sag. Every time it rained I had to lift up... Leggi di più
L'azienda ha risposto
The quality and workmanship are top notch. I purchased my selection of a chocolate brown, poolside outdoor curtain in early November'22. While it is still early, neither weather nor placement has alt... Leggi di più
We hung the curtains from curtain rods around our outside patio area and they look great! At night they block the neighbors outside light from reflecting on our patio television screen. Works perfectl... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.
Informazioni di contatto
4,0
Molto buono
439 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast delivery
Fast delivery. Curtains were perfect. Right color, length and great fabric. Perfect fit. This is my second purchase and I’m very happy with the quality of the curtains I received.
1 giugno 2023
Non scritta su invito
Outdoor curtains
The color, fabric, and tiebacks were as described and of excellent quality. I would recommend this seller to anyone.
5 maggio 2023
Great Service
Great Service, Fast Delivery and Great Quality. Love Them!!!!
30 maggio 2023
Non scritta su invito
High Quality
KGEORGE is the best. Great customer service and high quality products!
30 aprile 2023
Non scritta su invito
Risposta di KGORGE Curtains
Dear customer,
Thank you for your support and sorry for the inconvenience.
We send the product exactly according to your request, there is no problem with the product.
And your order has exceeded the returnable time.
Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy
According to our return policy, this situation is not allowed to return.
*Remorse return requests made after 14 days of receiving the product will NOT be accepted.
We also send you a mail about it and wait for your reply.
Have a nice day!
Best regards,
Kgorge.com
The tarp was great
The tarp was great - good seams, edge reinforcing seems solid, good color. We will see how it holds up over the summer and Fall
3 maggio 2023
Excellent service
Excellent service. Responded to questions immediately and I felt confident in my order. Received shipment in more than adequate time and was not disappointed in the quality. Wish all company’s were as accommodating .
3 maggio 2023
Very nice
Curtains arrived and are just what we wanted. Like the canvas and the light that passes though. (white) had gray before and were just too dark.
26 maggio 2023
Non scritta su invito
Completely satisfied with order.
Order was delivered in a timely manner. The fabric is amazing and looks great. Used them outside and they look elegant. Definitely pleased.
18 maggio 2023
Non scritta su invito
Great Quality, Good Cost
This was my second order for this curtains. My first is not up and was for an outdoor covered deck. This set is being used at our business in our bridal suite area and we love them. They came two days after being ordered. The quality is good. You cannot see through them so it provided the privacy we were looking for. We will be ordering more.
17 aprile 2023
Non scritta su invito
mocha curtains
I ordered 4 curtains 100x108 in color mocha. They are all the exact same length, which was one thing I was worried about. I didn’t wash them since they will be hung outside; I did get them ironed though, and the water from the iron ran off them so easily. Fairly priced, exactly as pictured.
Arrived in a few packages a couple days apart, so if that happens with your order, do to worry. One of them was a the wrong size, but the issues was resolved hassle free, and I got the right size curtain very quickly.
12 maggio 2023
Non scritta su invito
I wish that I would have read the…
I wish that I would have read the reviews before i ordered my curtains. Customer service is nonexistant.
10 maggio 2023
Non scritta su invito
Risposta di KGORGE Curtains
Dear customer,
Thanks for your support and sorry for the inconvenience.
Could you pls tell us what's worry with your order?
Sorry I have not found your order with the name Barb Smith.
You can contact our phone customer service : TEL: +1（469）277-6821 Phone Service hours:9am-6pm CST.
Or send the mail to: service@kgorge.com
We will all deal with your problem as soon as possible.
Have a nice day!
Best regards,
Kara
I have called and emailed to…
I have called and emailed to return/exchange the shade that I purchased and no answer!!
The shade is too heavy for where I wanted it to be. Please email me back so I can get the right thing.
3 aprile 2023
Risposta di KGORGE Curtains
Dear customer,
Thank you for your support.
Really sorry for the inconvenience.
We're so sorry that our product did not meet your expectations.
Maybe it's because the system judged it as spam, so we haven't received your email.
Could you pls tell us when you contact us to return the order?
We will try our best to help you.
Look forward to your early reply.
Best regards,
Kara
The return policy is horrible
6 aprile 2023
Risposta di KGORGE Curtains
Dear Brian,
Really sorry for the inconvenience.
*This policy is applicable to orders made after 00:00 PST, November 17th, 2022 on www.kgorge.com.
And according to the return policy of the previous version, we do not accept returns unless the product is damaged or sent wrongly.
Now is follows the latest version of the returns policy: https://www.kgorge.com/pages/return-refund-policy
You can try to update the website to check it.
*If you would like to make a remorse return after 7-14 days of receiving the product, a 20% of order value will be charged as the quality inspection and restocking fee.
*Remorse return requests made after 14 days of receiving the product will NOT be accepted.
Any questions, please feel free to contact us.
Have a nice day!
Best regards,
Kara
I never received this product
4 aprile 2023
Risposta di KGORGE Curtains
Dear customer,
Thank you for your review and support.
Really sorry for the inconvenience.
But your order has been shipped out, and it has been delivered on 2023-04-10 09:51
NEW HAVEN, CT 06513, Your express has been delivered (In/at mailbox)
Here is the tracking information:
Tracking link: https://t.17track.net/en#nums=SF6043586520330
Could you please ask your family or neighbors if they have been signed it for you first?
And please check if it is in your PO Box.
If not, could you please ask the local postal office?
Any questions, please feel free to contact us.
Have a nice day!
Best regards,
Kara
Curtains are beautiful!!!
Curtains are beautiful, love the fabric and the color (mocha). I am 100% happy with the quality and the timeliness of the order.
26 aprile 2023
Non scritta su invito
I ordered curtains 2 weeks ago
I ordered curtains 2 weeks ago. Haven’t heard when shipping. Tried to call. No answer. Emailed. No response. Customer service is non existent.
They sure take your money fast.
18 aprile 2023
Non scritta su invito
Risposta di KGORGE Curtains
Dear customer,
Thanks for your support and sorry for the inconvenience.
Could you pls tell us your order number？
We can't find your order and e-mail accord your this name Dee.
And we usually respond to all emails we receive.
If you do not get a reply from us, it may be that the system judges it as spam, so we will not receive your email.
Pls don't worry, we will try our best to help you.
Look forward to your reply.
Best regards,
Kara
Kgeorge is an overseas company
Kgeorge is an overseas company. Buyer beware! I ordered a custom shade sail, whoever they subbed to made the wrong size. They wouldn't take it back. Horrible customer service!
17 agosto 2022
Non scritta su invito
Risposta di KGORGE Curtains
Dear customer,
Thanks for your support and sorry for the inconvenience.
Could you pls email us your order number and item-specific questions？
We can't find your order accord your this name DJ.
We will verify it and then send you a solution. Please don't worry.
Thank you for your understanding and cooperation.
Look forward to your early reply.
Best regards,
Kara
I love these curtains all around my…
I love these curtains all around my patio. They’re very durable and look great. The eyelets makes it easy to run cable’s through to keep them from blowing in the wind.
2 marzo 2023
Product is amazing
Product is amazing. 4 purchases & everyone loves them. Going to try their canopy next
4 marzo 2023
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