The first telephone contact was helpful and arranged for a prompt call out, explaining the cost structure. The locksmith arrived within 90 minutes and changed the door lock quickly and efficiently, le... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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On phoning to ask about getting a new lock I was given several dates & times to choose from. I received a call ahead of scheduled time to say the engineer was on his way. Once the engineer had lo... Leggi di più
L'azienda ha risposto
Keytek were prompt and efficient and Conner was extremely helpful as we had a sticky door and he sorted it out Our barrel licks were delayed a little but as promised they called us next day to arrang... Leggi di più
L'azienda ha risposto
The locksmith spent a long time trying to find a way to repair or replace an old system on an aluminium door. Unfortunately she was unable to source spare parts or replacement but managed to somehow... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Reliable, Professional Locksmith Services – Since 1997. When you're locked out or need an upgrade, you need a locksmith who is credible, fast, and fair on price. Keytek Locksmiths is the UK’s largest national network, delivering expert local locksmith services with a personal touch. Why Choose Keytek®? Established Expertise: Serving UK homeowners and businesses for over 25 years. Rapid Emergency Response: Our mobile locksmiths are stationed nationwide, ensuring we reach you quickly when it matters most. Full Security Solutions: From emergency lockouts and lost keys to moving-home security audits and office upgrades. Trusted Professionals: We pride ourselves on the highest levels of customer service and transparent, cost-effective pricing. Your security is our priority. Call a Keytek locksmith today
Keytek® Locksmiths... “Bringing security to your door”.
Scritti dall'azienda
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Informazioni di contatto
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Regno Unito
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Eccellente
6K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Overpriced
Not even a minute of work, costed me £102. The locksmith was late even though it was a pre booked appointment.
20 aprile 2026
Risposta di Keytek® Locksmiths
Good morning,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you were unhappy with your experience, and we apologise for the 10-minute delay to your appointment. While this can occasionally happen due to factors like traffic, we understand the importance of being on time.
We always aim to be fair, transparent, and punctual, and your feedback helps us review both our scheduling and how we communicate pricing. If you’d like to discuss this further, please feel free to contact us directly.
Kind regards,
Keytek Locksmiths
A very quick and efficient service…
A very quick and efficient service carried out by Mr Alastair Palmer.
10 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the efficient, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us again should you require further locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Very thorough and very helpful in how…
Very thorough and very helpful in how to maintain the lock going forward
16 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the efficient and effective service provided by Keytek and our knowledgeable engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keyek Locksmiths
I had to wait a week but the locksmith…
I had to wait a week but the locksmith was efficient,polite, cheerful and explained what the problem was
15 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review.
Firstly, we apologise for the delay in completing the works at your property. Unfortunately, our engineer was on holiday and this was the earliest time he could make.
We are delighted to hear that you were happy with the effective, friendly service provided by Keytek.
Please do not hestitate to contact us again, should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Tony was great—friendly
Tony was great—friendly, professional, and arrived on time. He did an excellent job and explained everything clearly. Really reliable and I’d happily recommend him.
9 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the prompt, friendly and efficient service provided by Keytek and our professional engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Very efficient getting the appointment…
Very efficient getting the appointment and friendly locksmith carried out the work professionally.
13 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the efficient, effective service carried out by Keytek and our professional, friendly engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Calm quick and efficient
I needed my two external door locks changing. The person on the phone was very professional in answering my questions and reassuring me about how the process works. A locksmith was booked and arrived within two hours of me phoning the company. The locksmith was calm reassuring and efficient and replaced my bolt locks within about twenty minutes or so. It was easy to pay the bill over the phone and I was left with a copy of the job worksheet, receipt and guarantee for workmanship and obviously the reassurance that my hone was safely secure again. A job well done!!
10 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review.
We are delighted to hear that you were happy with the prompt, efficient and effective service provided by Keytek and our knowledgeable engineer.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Very thorough and helpful information…
Very thorough and helpful information on all aspects
7 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review!
It's wonderful to hear that you were happy with the efficient, effective service provided by Keytek and our knowledgeble engineer.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Superb service-prompt courteous and…
Superb service-prompt courteous and professional, would highly recommend
3 aprile 2026
Risposta di Keytek® Locksmiths
Dear Customer,
Thank you for your wonderful review! We always aim to leave our customers happy and satisfied, so its good to know you were pleased with our service! It's great to hear that you would recommend us!
Kind regards,
Keytek Locksmiths
Amazing service!!
I cannot believe how quickly this was resolved for me. I was really worried it would be a super expensive job, they came out that morning and fixed it. I was so grateful and I feel so much safer. Thank you!
9 aprile 2026
Risposta di Keytek® Locksmiths
Hi Abigail,
We are so happy to hear that you feel safer after our visit! Thank you for leaving us such a great review!
Kind regards,
Keytek Locksmiths
Not exceptional
Not exceptional. I was given very ambitious response times and not informed of increasing delays . Locksmith himself was polite and efficient on arrival.
7 aprile 2026
Risposta di Keytek® Locksmiths
Thank you for your review.
We apologise for the delay in attending and for the lack of communication with regards to the delays. Please be assured that the relevant department has been informed of this.
It's good to hear that our engineer was effective and efficient once in attendance.
Kind Regards
Keytek Locksmiths
Excellent Service
Excellent Service. Booked in same day. Fitter arrived in a timely manner and completed the fitting within an hour. I would definitely use Keytek again.
7 aprile 2026
Risposta di Keytek® Locksmiths
Dear Customer,
We are so pleased to hear that you were happy with the service from start to finish! We are here to help whenever you need us, so always give us a call when needed!
Kind regards,
Keytek Locksmiths
Great service
Good communication, great service from Tom who quickly carried out the work. Thank you all.
7 aprile 2026
Risposta di Keytek® Locksmiths
Dear Customer,
We are so pleased to hear that you were happy with the work carried out by our locksmith Tom! We strive to have good communication with all our customers, so its great to hear that you were happy!
Kind regards,
Keytek Locksmiths
আমি এদের সার্ভিস এ সন্তুষ্ট
আমি এদের সার্ভিস এ সন্তুষ্ট; বেশ ভালো আর অভিজ্ঞ ; যে লোক টা কে ওরা পাঠিয়েছিল বেশ ভালোভাবেই আমার দরজার লকবক্স এর কোড খুলে দিয়েছে; আমি ওদের কে রেকমেন্ড করি
27 marzo 2026
Risposta di Keytek® Locksmiths
Thank you for your kind feedback! We’re really pleased to hear you were satisfied with the service and that our locksmith was able to open your lockbox efficiently and professionally. Your recommendation means a lot to us, and we’re always here if you need assistance again in the future.
Kind regards,
Keytek Locksmiths
Risposta di Keytek® Locksmiths
Dear Customer,
Thank you for the 5 star review!
Kind regards,
Keytek Locksmiths
Great experience
A very thorough, professional & friendly service. Call handler was very helpful. Clearly explained charges. And that they’d call 10 mins ahead of the technician arriving, which they did. The technician (Sabin) arrived on time as arranged.
I had a faulty lock which the technician carefully dismantled and fixed. Explaining what he was doing.
I would definitely use again.
31 marzo 2026
Risposta di Keytek® Locksmiths
Dear Customer,
We are so pleased that you found our call handler and our locksmiths so professional and friendly! We strive for the best customer service so its always good to hear when a customer is happy! It's great to know that you would use us again!
Kind regards,
Keytek Locksmiths
Excellent service
They answered the phone quickly, arranged for someone to come out at a time that suited me, they were extremely prompt and worked very quickly. Excellent service.
1 aprile 2026
Risposta di Keytek® Locksmiths
Dear Customer,
Thank you for the positive feedback! We are pleased to hear that you were pleased with the service.
Kind regards,
Keytek Locksmiths
Everything organised waited for them…
Everything organised waited for them then they cancelled
2 aprile 2026
Non scritta su invito
Risposta di Keytek® Locksmiths
Good morning,
We are deeply sorry that your experience with us has been negative, and that due to unforeseen circumstances on our side the appointment had to be cancelled.
As our Team Leader explained, this isn't the level of service we aim to provide and sincerely apologise for the disruption and time wasted.
Kind regards,
Keytek Locksmiths
Quick and helpful
Easy to organise, very prompt response. Charges explained clearly. Very helpful and friendly technician attended.
31 marzo 2026
Risposta di Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the efficient and effective service provided by our friendly engineer.
Please don't hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Risposta di Keytek® Locksmiths
Thank you for taking the time to leave a review.
It's wonderful to hear that you were happy with the service provided by Keytek and our engineer.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
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