Bought a pair of Newport sandals in bison prior to a lengthy cruise. Wore them continuously both on board and on extended walks around the ports. They are very comfy and protect the feet when walking... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Online ordering easy, delivery was quick and arrived immaculate. Walking shoes are so roomy and comfortable straight away, size 11 perfect one very happy son! Sending back the larger size 12, return... Leggi di più
Quick delivery. Good Comms. Very good footwear. I have Achilles Tendinopathy and the sandals (Astoria west) and trainers (jasper zionic) are both very comfortable when I tried them on. I have w... Leggi di più
The boots were delivered in reasonable time, I’ve only just started using them but they fit with my usual shoe size snd seem comfortable straight out of the box. The seems a bit high.
Dettagli dell'azienda
Scritti dall'azienda
KEEN is a values-led outdoor footwear brand on a mission to responsibly create original, versatile products, improve lives, and inspire outdoor adventure. PFAS-free since 2018, KEEN Footwear is committed to sustainability and innovation. keenfootwear.co.uk is the official UK distributor of KEEN’s high-performance shoes, boots, and sandals. Built for durability, comfort, and performance, KEEN’s footwear is designed to support every adventure, whether on city streets, rugged trails, or waterways. With a passion for protecting the planet, KEEN continually invests in responsible design, ethical manufacturing, and conservation initiatives. The brand actively reduces its environmental footprint by eliminating harmful chemicals, using sustainable materials, and improving supply chain transparency. KEEN also believes in giving back. Through the KEEN Effect, the company partners with organizations worldwide to support environmental protection, disaster relief, and outdoor accessibility. From pioneering PFAS-free waterproofing to using upcycled materials, KEEN constantly pushes the boundaries of eco-conscious innovation. With a focus on quality, performance, and positive impact, KEEN Footwear is more than just a brand—it’s a movement encouraging people to step outside, explore, and make a difference. Wherever adventure leads, KEEN is there to support the journey with reliable, thoughtfully crafted footwear built for the outdoors, ensuring every step is made with purpose and care.
Informazioni di contatto
16 Mill Street, LE15 6EA, Oakham, Regno Unito
- +44 01572 772 500
- help@keenfootwear.co.uk
- keenfootwear.co.uk
4,6
Eccellente
430 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Newport sandals fulfil their promise
Bought a pair of Newport sandals in bison prior to a lengthy cruise. Wore them continuously both on board and on extended walks around the ports. They are very comfy and protect the feet when walking up mountains and through countryside. Expect to use them in the near future and have obtained replacement laces in the event current ones snap(although no sign yet but better to be careful) Customers services excellent (Tulsi)
Would thoroughly recommend
8 settembre 2026
Non scritta su invito
Easy To Order & Quick
Easy to order online. They arrived very quickly and are just what I ordered. I’m a returning customer and this is why. Thank you.
1 settembre 2026
Great boots
Delivery was prompt
Boots are very comfortable fit my wide feet perfectly look great
1 settembre 2026
Good service and a good product.Thanks
1 settembre 2026
So far so good
The boots were delivered in reasonable time, I’ve only just started using them but they fit with my usual shoe size snd seem comfortable straight out of the box.
The seems a bit high.
1 settembre 2026
Happy
From ordering to wearing the whole process was seamless and the shoes are beautiful. Thanks team Keen! X
28 agosto 2026
I’m SO disappointed
I’m SO disappointed! This was my 3rd pair of Keen shoes - last ones were great fit, hard wearing, very comfortable. So ordered same size, but new design … they were HUGE. Returned them (with help from friendly Customer Care) but then the delivery firm (dpd) REALLY messed things up … and returned the replacement parcel to Keen, leaving me without the walking shoes I wanted for my holiday. Gutted.
Keen have offered me 10% off if I re-order the walking shoes … but I’ve had to buy something else (probably inferior) to use on holiday, so that doesn’t really put things right.
27 agosto 2026
Risposta di Keen Footwear UK
Hi Sarah,
Thank you for taking the time to leave your feedback. I’m sorry to hear that your overall shopping experience did not meet your expectations.
We generally find our courier partner, DPD, to be very reliable, so I’m disappointed to hear that this was not the case on this occasion. Please accept our apologies for any inconvenience caused.
Should you wish to replace your current footwear with another pair of KEEN shoes in the future, we would still be happy to honour the discount previously offered. Please don’t hesitate to get back in touch with our team should you wish to do so.
Thank you once again for your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Nadine
Quick delivery and good product
28 agosto 2026
Good looks
Good looks. True waterproof.
A bit difficult to size - i could have used still more width.
Very quick delivery.
28 agosto 2026
Prompt arrival and fantastic shoe
27 agosto 2026
Good product
Good product, superb communication and delivery very prompt.Would recommend.
Shoe sizes are generous which allows me to buy a shoe in my normal size.
27 agosto 2026
One very happy 18yr son!
Online ordering easy, delivery was quick and arrived immaculate.
Walking shoes are so roomy and comfortable straight away, size 11 perfect one very happy son!
Sending back the larger size 12, returns system simple and at no cost. Great service!
27 agosto 2026
Incredibly uncomfortable
I love the style of keen trainers. I have some sandals that have served me well for 10 years. However after wearing my trainers for about a mile walk they have shredded the back of my feet. The curvature at the back of the shoe is so exaggerated that it digs into the achilles tendon causing it to rub and bleed
25 agosto 2026
Risposta di Keen Footwear UK
Good Afternoon,
Thank you for taking the time to leave this feedback and I am sorry to hear these shoes have caused such discomfort.
We would very much like to investigate this further. Please do reach out to our customer service team and we can review what might be causing this discomfort with the aim of finding a solution for you.
Kind regards
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.