We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Leggi di più
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A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately... Leggi di più
L'azienda ha risposto
Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50. For 900mbps down and 500mbp... Leggi di più
L'azienda ha risposto
Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest... Leggi di più
L'azienda ha risposto
KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
37 Carr Lane, HU1 3RE, Hull, Regno Unito
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Just had KCOM, only took just over an hour. Special mention to Matt and Jake who installed everything, great customer service, thanks again Matt! Highly recommend

Risposta di KCOM
On time, took me through step by step, great couple of guys who took pride in their work with a smile

Risposta di KCOM
Super helpful and very fast and easy

Risposta di KCOM
The staff at kcom are always polite and will do there best to help you with any prpblem you have.great company and staff.

Risposta di KCOM
Had our internet installed today by Matt and Jake. Both were very efficient and polite.
I had to be out and the guys ensured that the job was finished by time I had to go they even sorted the app on my phone as I’m not very good with stuff like that.
Definitely a pleasure to have them fit the equipment and nothing was too much trouble. You couldn’t tell where they had been once finished.
A credit to KCOM thanks guys

Risposta di KCOM
Looking for a faster broadband at competitive prices and local call centre Kcom ticked all the boxes for me.

Risposta di KCOM
Speed are fantastic very helpful and there we fantastic with my 2 year old daughter

Risposta di KCOM
KCOM has proven to be a reliable and caring service. Especially getting older, technology can be confusing but KCOM are patient and kind. I came back to them after trying one of the new providers and tell all my friends, that KCOM is the best service around. I’ve been back with them a year now and when my contract came to an end, found once again the help and advice I was given, is second to none. I’m a very happy customer.

Risposta di KCOM
Reliable network reliable engineers and work carried out as promised

Risposta di KCOM
Fantastic experience with k com.
Quick to answer the call. Questions answered, fast service and advice. Prompt appointment and book in. Set up direct debit without issue really polite and pleasant. Completely different experience to sky. I would recommend kcom any day over other broadband providers. Great customer service, local staff and efficiency

Risposta di KCOM
KCOM we're cheaper than previous supplier. The download and upload speeds were excellent and way faster than previous provider.
Recommended.

Risposta di KCOM
I had problems with my account due to Sky trying to get me to order every product they sold, Victoria at KCOM made sure my KCOM account was still secure and up and running, also Matt from tech support was able to help me with my buffering problems and broadband speeds, both were very helpful and polite, and able to sort out my problems.

Risposta di KCOM
Matt and Jake installed our KCOM broadband today and they were absolutely brilliant. They were professional, efficient, and made the whole process completely hassle-free. Both of them are a absolute asset to the company. Couldn’t be happier with the service! thank you both, Margarita & Craig 🤩🤩🤩

Risposta di KCOM
Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50.
For 900mbps down and 500mbps up.
When we see others offering 2.3Gbps for £30 per month with its annual increases for the next 5 years is STILL cheaper than Kcom.
And provides you with actual wifi6 routers, not cruddy amazon eero wifi boosters (boosting a slow service signal isn't going to improve anything)
Dedicated download speeds and uploads, not overall speeds split and shared, each is their own.
Kcom for decades have been relying on having the monopoly in hull, now we have new providers, offering over 2x the service at a fraction of the cost kcom would charge.

Risposta di KCOM
I had a full instal at my new address. Both engineers were very good and helpful. They put the router and did the external wiring to my expectations. They did a really good job and pleased with the service.

Risposta di KCOM
Very helpful to my needs of usage of internet

Risposta di KCOM
Arrival time was between 8 and 12 and they arrived at half eight.
By ten they were finished and I was online.
Friendly helpful gents and I was online straight away.
Minimal disruption and very efficient

Risposta di KCOM
Matt and Jake were very efficient and friendly and informed us at each stage of the installation. Great upload and download speeds. Would recommend KCOM to other broadband users.

Risposta di KCOM
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