Had read lots of bad reviews but was desperate so booked an express test at Heathrow clinic anyway. The whole process was smooth and efficient. Kind man at front desk was helpful in explaining process... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Our group of 16 could not be more pleased with how wonderful Pooja and Kiera were to help us administer covid testing. Extremely efficient, kind and patient. We are grateful that Katalyst Health was a... Leggi di più
Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of... Leggi di più
The service was polite, efficient and thoroughly professional. I needed a PCR test for next-day travel to Japan, which has its own peculiar rules, and they knew right away exactly what was needed. The... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Katalyst Health is a provider of rapid COVID testing throughout the UK. Our team has provided on-site rapid COVID testing for major studios, broadcasters, cruise ships, and airports.
Informazioni di contatto
18 Soho Square, W1D 3QL, London, Regno Unito
- support@wearekatalyst.com
- katalysthealth.uk
4,7
Eccellente
2K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A Sham or a Joke?
I feel like having been cheated. The nurse who took my sample for testing was unprofessional if not immoral. What a shoddy work she performed! She just put the rod half way up my left nasal and finished. Note here, just my left nasal, and no sample taken from the other nasal and my mouth. Unsurprisingly, the testing result came out to be indeterminate (void), surely due to insufficient sample taken. It’s a panic attack as I desperately needed a negative result for boarding a flight back home. Eventually I rushed to have a super-expensive but rapid test with another clinic. Guess what, I had a confirmed negative result. Hurrah, I could go home as planned. But I was at the same time extremely outraged since it proved without doubt that the test I did with Katalyst Health was not properly done at all. Definitely wouldn’t recommend it’s services to others. I would follow up to make direct complaint to the company and the relevant UK authorities.
19 settembre 2022
Friendly and fast
They were very helpful and the results arrived at the correct time. It was great.
17 settembre 2022
The customer service was very helpful.
21 settembre 2022
Quick and efficient.
17 settembre 2022
Was seen on time and the results were…
Was seen on time and the results were also provided in good time that helped me to proceed with the cancellation
20 settembre 2022
It was great and very professional…
It was great and very professional respectful the team. I definitely recommend at all.
15 settembre 2022
The test and speed of results were…
The test and speed of results were great, but setting up the app in the first place was incredibly cumbersome. You need to set aside at least 20 mins per person to set this up, and that assumes you are ok working with apps and technology.
3 settembre 2022
Very quick and easy
Whole process took less than 5 minutes but so easy. Got results same day even tho I had booked next day results
11 settembre 2022
Great customer service
Great customer service, extremely helpful. Very clean facility. Fast results
11 settembre 2022
PCR Test
They where spontaneous in generating the PCR results and customer service was great. Helped me to meet my international flight that I could have missed.
12 settembre 2022
Quick and Efficient
It was quick and efficient. The testing centre was also conveniently located in a prominent hotel.
12 settembre 2022
The staff were extremely friendly and…
The staff were extremely friendly and professional.
9 settembre 2022
Quick and easy process
Quick and easy process, lovely staff and results received a few hours later as promised.
10 settembre 2022
Pleasant experience
The reception staff is nice and patient to register me for the testing. She performed the test for me and there is no uncomfortableness. As I am traveling to Hong Kong, she explained that she will send me in a separate email regarding the accreditation of the clinic. The test result was received about 7 hours after the test though I registered for results in 24 hours!
11 settembre 2022
Excellent service will definitely go to…
Excellent service will definitely go to again!!
12 settembre 2022
Good and positive
8 settembre 2022
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