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4,4
13 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This company is very good to deal with, very honest the knives were just as advertised very sharp well balanced and a delight to use. They processed my order quickly and was delivered in an acceptable timeframe. I highly recommend dealing with them.
Amazing knife, I'm thinking about getting the whole set.
WEBSITE is easy to navigate; products are clearly displayed with accurate terminology; purchasing is simple process. Shipping timeline was great. I received the Knife in a well protected box. This is my 4th purchase of a Kasumi Knife. I have been cooking for 50+ years and these Knives are superb.
As a kitchen enthusiast, I really appreciate knives. This knife is the best knife I ever owned. I have a collection of knives, probably more than 15, and I always get knives as gifts from my kids and friends who are fully aware of my interests. I can’t really describe how happy I am with this knife.
The knife is well balanced and incredibly sharp ps it looks great
Risposta di Kasumi Japan
Hi,
Thank you for sharing your positive experience with us. We're delighted to hear that you are satisfied with the ordering process and the quality of the knife blade. Your feedback regarding the handle is appreciated.
If you have any specific concerns about the handle or need further assistance, please don't hesitate to reach out to us.
Thanks for choosing Kasumi!
Super nice team who cares about the product and leaving the customer satisfied. Knife speaks for itself, I've been keeping it up just with a honing rod, and it is super durable and sharp.
Risposta di Kasumi Japan
Hi Nick,
Thank you for your wonderful feedback! We're thrilled to hear that our knives meet your expectations. We appreciate your support and look forward to serving you again in the future.
Thank you so much, Kasumi!
Superb Quality Craftsmanship requires no further description.
Risposta di Kasumi Japan
Hello Jim,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the quality of your knives. We look forward to your update on its durability.
If you have any questions or need assistance, please visit us: https://kasumijapan.freshdesk.com/support/tickets/new
Kasumi Team!
Risposta di Kasumi Japan
Hi,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the quality of your knives. We look forward to your update on its durability.
If you have any questions or need assistance, please visit us: https://kasumijapan.freshdesk.com/support/tickets/new
Kasumi Team!
Risposta di Kasumi Japan
Hi Ignacio,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the quality of your knives. We look forward to your update on its durability.
If you have any questions or need assistance, please visit us: https://kasumijapan.freshdesk.com/support/tickets/new
Kasumi Team!
The customer service is quick to response, rectify and resolved my concerns and request.
Risposta di Kasumi Japan
Hi Alex,
We really appreciate you taking the time to share your experience! It was our pleasure to help resolve the issue with your knife handle so quickly.
Your satisfaction is our top priority, and hearing that our team met your expectations makes us very proud.
Thank you for choosing Kasumi Japan—happy cooking!
Kasumi Team!
Risposta di Kasumi Japan
Hi Edwin,
Thank you for the great rating. We hope you’re already enjoying the precision of your new Kasumi knives.
Let us know if you need anything else!
Kasumi Team!
Its the sharpest knife I've ever used. Cut through a garlic clove effortlessly. Excellent knife.
I was impressed by their website and the pictures of their knives. So I ordered the Bunka 185mm vg10 knife.
What I received was not vg10. The steel looked like my kitchen sink grain and all. The tang rattled a bit in the handle, it couldn’t have been more than 5cm deep in the handle. This company is misrepresenting its offerings. They sell knives that are poorest of quality. Not to mention Walmart.com had the very same knife listed for $49 plus 15% duty.I gave Kasumi Japan $103 and that was supposed to be 50% off. SCAM!!!!!!!That was after my purchase. Not a good sign if you’re expecting a quality Japanese steel knife. Their website is on point their knife was junk, literally. I wouldn’t gift this nonsense to an enemy. Avoid this company if your shopping for a quality Japanese steel knife.
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