I ordered 2 lucky dips in size 24. Expecting lots of items as advertised. Instead I received one parcel only. It contained a cheap pair of trousers in around size 14 and some sunglasses like you'd buy... Leggi di più
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Absolutely not what are you promising or showing on Facebook About your goodie bags I purchased a 25£ goodie bag and I received 3 pair of pants which are now only a 5er on sale on the selling site -... Leggi di più
Jyy London has brilliant discount codes that bring designer prices down for us poor run of the mill people to buy. the quality of the clothes I have received have all been lovely and I have had no bad... Leggi di più
I would put zero if I could. Total misleading ad on Instagram from a celebrity lucky dips ad "quoting all this for a tenner" 5 items at least, so I decided to purchase one. Got what looked like a poor... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shop the latest women's clothes at JYY London and keep your wardrobe poppin' with on trend JYY garms just like celebs Katie Price, Chloe Ferry & many more.
Informazioni di contatto
London, LON DON, London, Regno Unito
- Customercare@JYY.London
- jyy.london
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DO NOT BUY!
DO NOT BUY A LUCKY DIP BAG. IT IS A SCAM. My wife bought two bags expecting them to come in separate bags. At a cost of £25 in total, including postage, she received one bag with a hat worth £2 at best, and a pair of joggers that you can buy at Primark cheaper. Absolute poor quality and do not get sucked in just because Katie Price happens to be holding up a spotted bag, which was not spotted on arrival. This is a complete con. Yes, it is a lucky dip, but the company is the part getting lucky!
You should stop rip off people
You should stop rip off people! I wish i would read reviews! For £20 i got ugly bright burgundy hat which did not fit and blue leggings . Most disgusting items from your shop probably. DONT BUY Lucky dip its RIP OFF DIP ! You should close down
Worst thing I have bought online
Worst thing I have bought online. Decided to get a lucky dip bag as advertised by Katie price. I bought 3 for my daughter as the things Katie showed looked quite nice and it appeared to be 3 items for £10. However, when mine arrived it turned out to be 1 item per lucky dip bag all of which were horrible cheap trousers. I would not even have spent £1 on them they are hideous, short and very poor quality. I would recommend not buying from this company and I would not trust anything Katie Price promotes again. This site is a scam don’t fall for it save your money or give it to charity.
Not as advertised in the video
Not as advertised in the video, looks like you receive 3 items but I received one item.
Also the leggings were not as advertised as they were 2 sizes too small, this should not have happened as they asked my size when ordering and it is clear I ticked the right box as it’s on the invoice.
I sent a message to customer services and received an email saying no refunds.
Steer clear of this scammer who uses celebs to Misinform the customer.
Absolute bag of shizzle
Absolute bag of shizzle ! Lucky dip bag and there all disgusting 🤢 DO NOT order from here
Avoid
Disgusting the way this co are allow to carry on trading have sent lots of emails with no reply clothing is absolutely very poor quality the so called celebs that advertise this should be ashamed you take the money but don't send the orderd
I placed an order that never arrived
I placed an order that never arrived. The tracking number provided was not traceable on multiple courier sites, which suggests it was not legitimate. I contacted the seller but received no response. As my bank requires 14 days after initial contact before I can file a claim, if the order does not arrive within that timeframe I will proceed with a claim to recover my payment.
Do not order from this company
I ordered on 15th November. Order is still showing as unfulfilled. I’ve emailed several times and sent messages through Instagram and have received no responses. I wish I had read the reviews before I ordered. Scammers! Do not order from them. Only option I have is to try and get my money back via my bank.
Don't waste time
I ordered 2 tracksuits and my bath bombs on the 28th of november and I had been sent incorrect tracking and the parcel hasn't even been sent. They are no responding to emails or Instagram and it is impossible for me to get my money back 😐 i shall not be ordering again and contemplating going to the consumer obusmen to investigate.
If there was a choice of zero stars I’d…
If there was a choice of zero stars I’d have opted for that ! Very poor quality good . Brought 2 surprise bags , under the impression would get 3 items per bag got 1 per bag , I have dishcloths with more wow appeal . AVOID AVOID AVOID
Absolutely shocking!
Absolutely shocking!
Ordered 1 of the Katie Price Lucky £10 bags..In the video you see her get out at least 3 items..but on opening not 3 but just 1 item containing a pair of trousers which are not long enough & not big enough..I ordered the size 14. The label states XL No way..False Advertising & so tacky...Don't Buy!!
Ordered a lucky dip bag and a Xmas bag
Ordered a lucky dip bag and a Xmas bag. Arrived today. I have e mailed them so awaiting a response. But the items I received were poor. Sunglasses a bobble hat and 2 pairs of awful trousers . My fault I guess for not reading the reviews before ordering. A complete waste of my money. Even a decent jumper or hoody would have been better ! Don't bother wasting your money !!!
Avoid
If I could give zero stars I would. I bought a £10 lucky bag as advertised by Katie Price. She gave the impression that there would be multiple item’s in the bag. What I received was one pair of puke Green elasticated trousers that weren’t even my size. I am fuming as the parcel took 10 days to arrive and is definitely not as described. I can’t believe I have been so stupid to have fallen for this. The garment is that bad I wouldn’t even wash my car with them. Steer clear, save your money. I’ve emailed them to request a return label but I won’t hold my breath
Waste of money - SCAM
Katie Price's video on Fb is very misleading - she clearly states you get 3 items in Lucky Dip bag for £10. Ordered two for my daughters. Was sent two items - leggings and a bobble hat! Nit bad quality, but no better than from Shein or Temu. Had "cheap" foreign tags on. Plus paid £5 for delivery - took 10 days to get here. SCAM
Ordered the £10 lucky dip with for 3 items…
Ordered the £10 lucky dip with a well known celebrity advertising her opening with 3 items inside. However please everyone be aware to read on as you will only receive 1 item. This item is not returnable for a refund either. So basically you are paying £15 for delivery of 1 item. Also when arrived it was really poor quality 😕save you money, please don’t buy. Don’t be fooled by all the social media hype, this is scamming people.
Seem a bit disorganised and couldn't care less!
Communication is poor. One order disappeared completely. No response to emails, no update. Nothing. Had to open a Paypal dispute and they refunded me for the first order. Wasn't happy as it was for my sisters birthday. Ordered in good time as well. Seem to use 'preorder' as an excuse however any time I have ordered items they have never stated preorder..I've had some lovely clothes previously and delivery can be a bit slow but this last 2 orders were disastrous. The second diapute I've raised I've just been given a tracking number by Paypal. Feel like telling them don't bother!! Not a single reply to any of my emails or apologies either!
Update, its now the 21st December and there is still no sign of the tracksuit. Tracking number 'does not exist' and they have failed to respond to Paypal. You would need to be a gambler to order from them, will you receive it or will you not!
Update - its now the 9th of January and there is still NO parcel and no resolution from Paypal yet either. I continue to receive emails with 'deals' from JYY though like business is usual...unbelievable! At this point I'm contacting trading standards and Martin Lewis as there has to be something that someone can do about this company. Its not right.
I also notice you have not replied to me JYY!! your customer service is worse than poor!
DONT WASTE YOUR TIME OR MONEY
DONT WASTE YOUR TIME OR MONEY
Absolute rip off. I got two lucky bags, received the delivery today and each bag had one item in. Each item that was worth no more than £2. The quality in Primark is better than what I’ve received.
Placed an order October 31st still not…
Placed an order October 31st still not received items. Only had 1 response to my emails to advise delivery would be 17th November. Still no items delivered now no response to any emails. AVOID AVOID AVOID
Items never turned up and no reply from…
Items never turned up and no reply from customer services. £65 down! Do not use
Arrived as described
Arrived as described. Great quality and packaged well. Once again JYY never dissapoints! Chloe ferry alway has offers and discounts too.
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