I recently placed a large order for my garden renovation with JW Grants Maryhill depot in Glasgow. I dealt with Jamie who was very accommodating and nothing was an issue even though I changed my mind... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Ordering and delivery of my items was superb. However, I personally returned one item direct to the front desk and was informed I would be charged 20% of the full refund price for returning it an sho... Leggi di più
L'azienda ha risposto
JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to pl... Leggi di più
L'azienda ha risposto
Had the same delivery driver on my last 2 orders and he has been excellent. Our street can be tight with parked cars and we've had some issues with other suppliers refusing to deliver but he made it l... Leggi di più
Dettagli dell'azienda
- Fornitore di materiali edili
- Vivaio e articoli per il giardino
- Negozio di materiali isolanti
- Negozio di articoli per il giardinaggio
- Rivendita di legname
Scritti dall'azienda
Scotlands number 1 supplier of building, timber and landscaping materials for both the trade and public. We have branches accross Scotland and can deliver anywhere in Scotland. Visit our landscape displays at any of our branches in Paisley, Glasgow, Kilmarnock, Coatbridge and East Lothian to get inspiration for transforming your home and garden with J W Grant. Our customer service is second-to-none with both trade and public.
Informazioni di contatto
66 Love Street, PA3 2EH, Paisley, Regno Unito
- 01418874252
- andrew@jwgrant.co.uk
- jwgrant.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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J W Grant were fantastic
J W Grant were fantastic , im getting on a bit but still like to do a bit of diy , the loft conversions almost complete but i needed plaster board , but full sized boards are too heavy for me , so i asked the guys if they could half them for me , well they supplied half boards and the delivery guy helped me take them in to the hall , all in all a great service , thanks Andrew .

Risposta di J W Grant

Risposta di J W Grant
Great team at Coatbridge
Great team at Coatbridge, extremely helpful, I highly recommend

Risposta di J W Grant
Placing an order was a breeze
Placing an order was a breeze, and the delivery was prompt. The JWG Kilmarnock delivery driver was incredibly accommodating. Couldn't be more satisfied!

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Excellent Comoany
Ordered with ease. Delivered efficiently with an exceptionally helpful JWG Kilmarnock delivery driver. Can’t ask for more!

Risposta di J W Grant
The online ordering process was easy
The online ordering process was easy. The secondary information, after the order was placed, came shortly afterwards. The delivery came on time and material placed in a suitable area. The delivery driver was friendly and amenable and got as close as he could to the garden.
The loose stone ordered came with too many leaves interspersed within the bag. All the way to the bottom. This caused no end of time wasted on retrieving leaves from what was supposed to be a decorative stone. Material management in the yard would be a concern if all loose stone had these leaves.
Thank you for taking the issue seriously, as I will be ordering more stone in future.

Risposta di J W Grant
Unprofessional.
Company truck blocking a whole street off, despite the fact that if the truck stopped a foot behind cars would have still been able to pass by.
The driver could not have been more dismissive & unhelpful.
Not a company displaying professional or courteous behavior.

Risposta di J W Grant
First class service and always helpful
First class service and always helpful. Forklift driver also very helpful and courteous.

Risposta di J W Grant
Excellent customer service
Excellent customer service. Very helpful and friendly staff. Speedy delivery. Shout out to AJ at Kilmarnock for sorting everything out for us.

Risposta di J W Grant
Good service
Organised on line site. Easy to order. Fast delivery date. Driver very pleasant.

Risposta di J W Grant
Great Delivery but feel robbed
Ordering and delivery of my items was superb. However, I personally returned one item direct to the front desk and was informed I would be charged 20% of the full refund price for returning it an shown a notice taped to the desk. Several units of the same item were on display 3 metres away and I offered to place my returned item beside them. Therefore no handling or restocking required by staff. I'm sure this breached the Sale of Goods Act or Consumer Rights legislation
Daylight robbery

Risposta di J W Grant
Good competitive prices and great service
Good competitive prices, quick delivery and kept informed of delivery times. The timber came wrapped so could be left outdoors until I returned home, great service

Risposta di J W Grant
Always good service used to deal with…
Always good service used to deal with the guys when I was working for wh Malcolm as transport manager and pricing quarry materials etc before retirement can always have a good crack with boys wouldn’t go past grants also the delivery guys are very obliging

Risposta di J W Grant
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