The tyre fitter was quick and efficient,but my booked time slot was put back 90 minutes because he was on his own.maybe another staff would be recommended .
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I went to the garage today to repair a slow puncture I have had for a while. I mistakenly indicated the wrong tyre when asked to indicate the faulty one. After checking and finding no leak, I was not... Leggi di più
The fitter checked tracking & rather than hard sell it he looked at the worn fronts asked how many miles I had done on them & decided based on that the tracking was good enough. No prizes for guessing... Leggi di più
Arrived home from work and heard a hissing sound from the offside front tyre, phoned Just Tyres Strood and said I need a new tyre, they stated let’s see first as we may be able to repair it, within th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Scritti dall'azienda
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Informazioni di contatto
Unit 4 Newlands, Knight Road, ME2 2AQ, Strood, England, Regno Unito
- 01634624296
4,7
Eccellente
311 recensioni
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Nice friendly very efficient and a good…
Nice friendly very efficient and a good team
11 dicembre 2023
Just tyres strood- dreadful service
Just tyres strood- dreadful service, book my car in for a new tyre for 11 o’clock and was still waiting for it to be done at 11.45. Clearly can’t cope with running the branch.
16 dicembre 2023
Non scritta su invito
Risposta di Just Tyres - Strood
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Please be assured that this is not our normal level of service, however very occasionally appointments do sometimes run over and cause slight delays, however, we do ask our teams to keep customers updated with timings. I am sorry that you were unhappy with our service and we would like to thank you for taking the time to bring this matter to our attention.
Boys were thorough
Boys were thorough , nice very helpful attended to what I wanted carried out although it took time for them to track it right I personally blame the tools they had to use they need a upgraded tracker system really using a lot device, not helpful for them but no complaints, tyres done in record time
6 dicembre 2023
No tyre fitted and unhelpful staff
Terrible experience. Dropped my car off to have a new tyre fitted in the afternoon, but wasn’t told until I walked in 8 hours later that the tyre never arrived. I wasn’t offered an alternative (I had a slow puncture so that would’ve been helpful) or even given confirmation if it would be there the next day. Even when I was asked about a refund I was told to look at my e-mails and had to find the number to call.
There are better options in the area that offer same day/next-day so look there instead, where the staff are competent and helpful.
6 dicembre 2023
Risposta di Just Tyres - Strood
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are sorry that your order did not go as expected and we would like to assure you that this is not our normal level of service, you should have been informed of any delays and we are sorry that this did not happen.
Threatening behaviour
I went to Strood office last Friday within my booked appointment. The guys were rude and abusive to me and my tyre was not changed. All because I asked why they did not ask me where the locking key was for the wheel. My tyre did not get changed. I phoned up head office and I'm still waiting on refund. DO NOT GO THERE.
24 novembre 2023
Risposta di Just Tyres - Strood
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. Please be assured that this is not our normal level of service and your feedback has been passed onto the Divisional Manager for the centre to address with the team directly. Thank you for taking the time to share your comments with us.
Happy customer
Booked online. Arrived for appointment slightly late but the fitter was good about it. He said it would take around 30 minutes so went for a coffee. Sure enough, I went back 30 minutes later and he was just finishing.
18 novembre 2023
good service
2 novembre 2023
Happy with tyres would recommend
Happy with tyres, reasonable prices, good service, friendly staff. Gave 5 stars no problems, only with my car and gad to carry the tyres needed and refund the remainder. Would definitely recommend to friends and family
13 ottobre 2023
Wrong information given
I took my s max in to have all 4 tyres done. They told me I need break pads and discs all round the car, also said it’s like my car has no breaks. Obviously having children in the car and being a mum of 3 I panicked, phoned my husband when I left the garage and told him. He checked them and so did my father in law and brother in law who are mechanics which said they don’t need doing, there plenty of pad on my breaks and the discs are fine. I feel they took the mick a bit because I was a woman on my own. Please be careful. Always get a second opinion before placing an order.
26 settembre 2023
Great Job!
I dropped my car off at Just Tyres in Strood, kent, at the alotted time of 8.30am (booked online) last Saturday morning. The chaps were ready for it and went to work replacing four tyres and doing the tracking while I went for some breakfast and within the hour everything was complete and I was away. Excellent service, I wish everything ran so smoothly. I'll definetly recommend Just Tyres to friends in future.
13 settembre 2023
Excellent service thanks
31 agosto 2023
I liked that they were able to fit me…
I liked that they were able to fit me in at short notice but everything else i disliked, when I phoned the young lad said they didnt have the budget tyre in I ordered, yet when I rang H O they told me they did,
when I asked if he had checked my back tyres he said he had , but as I was travelling my warning light cam e on to indicate I had a problem with my tyres and it was almost deflated.
21 agosto 2023
Not a good experience with Strood branch
I didn't have the best experience at the Just Tyres Strood branch. The guy sitting at reception was rude and unable to give clear and concise information. While waiting at the reception area for my car wheels to be changed, he argued with one customer and asked him to leave, then later banged the door and used the word "wan****". I have also booked the pro Alignment of tyres, and once finished, my car was still leaning towards the right, and the steering was heavy. I called the Strood branch again and told them about my experience. The same receptionist guy took the call and asked me to come back. I asked him if he wanted me to come today or later in the week, and he asked me to come today. I travelled back to the shop and asked him how long will it take. He was like I am unable to give you any timeline now and I was like Should I wait for 1 hour or 2 hours he casually said he didn't know but would give me a call back once ready. I went away and started roaming around the town and called them myself after one and half hours, and he said, come and collect your car. On my way back, I still noticed that the vehicle was leaning towards the right, and the problem was still not fixed. I am not bothered to call them back as it would be a waste of time and trip.
I had used Just Tyres in the past and had a wonderful experience with the Tonbridge branch.
4 agosto 2023
Excellent job
3 agosto 2023
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