I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Leggi di più
Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Leggi di più
We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.
Informazioni di contatto
Teleport House, Grayling Court, Doxford Park, SR3 3XD, Sunderland, Regno Unito
- 0800 294 2969
- admin@justtravelcover.com
- justtravelcover.com
4,3
Eccellente
872 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 38% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have used Just Travel for a few years…
I have used Just Travel for a few years now , always find them very competitive especially with the added Smart Luggage on selected products . Never had any issues and really easy to use and set up .
21 marzo 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Afternoon,
Thank you for taking the time to leave us a review.
I'm glad to hear you found it easy to set up and especially like our Smart Luggage option.
I hope you enjoy your trip!
Kind Regards,
Claire
Great price and very helpful!
22 marzo 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Afternoon,
Thank you for taking the time to leave us a review.
I'm glad you were happy with the price quoted and we hope you enjoy your trip!
Kind Regards,
Claire
Abbie was very professional and dealt…
Abbie was very professional and dealt quickly with my request within very short period of time. Thank you
10 marzo 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your positive feedback and hope you enjoy your trip.
Kind Regards,
Claire
Travel insurance
It was easy to fill out the online heath check before getting several quotes for travel insurance.
14 marzo 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your positive feedback and hope you enjoy your trip.
Kind Regards,
Claire
Risposta di Just Travel Cover
Good Afternoon,
Thank you for taking the time to leave us a review.
I'm glad to hear our site is easy to use and prices competitive.
Kind Regards,
Claire
Great cover at an affordable price
10 marzo 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Afternoon,
Thank you for taking the time to leave us a review.
I'm glad to hear you found our prices affordable for a great cover.
Should you have any further queries please do not hesitate to contact us.
Kind Regards,
Claire
The representative was very helpful
27 febbraio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for your review.
I'm glad to hear you found the advisor you spoke to very helpful and I hope you enjoy your trip.
Kind Regards,
Claire
Good price compared to other companies
Good price compared to other companies. Easy site until the end as I received a email with 10% discount but took me straight to payment without any box to put voucher code in so paid full price
20 febbraio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Afternoon,
Thank you for taking the time to leave us a review.
If you'd like to give us a call on our freephone number, 0800 294 2969, we can investigate this for you.
Kind Regards,
Claire
The person I delt with was very polite…
The person I delt with was very polite and helpful. I have used your company many times.
20 febbraio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
I'm pleased to hear the person you dealt with was polite and helpful.
Thank you for taking the time to leave us a review and for being a valued customer.
Kind Regards,
Claire
Unjust travel would be a better name
We are having a really poor experience with this company. Asking for irrelevant documents, not accepting handwritten invoices, being untruthful and imposing bizarre conditions. It is bad enough having an accident abroad without the incremental stress of an unhelpful insurance company.
14 gennaio 2025
Non scritta su invito
Very simple process
1 febbraio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review.
I'm glad to hear you found the process of obtaining insurance with us simple.
Hope you enjoy your trip.
Kind Regards,
Claire
Best deals
Easy access to policies and great choice , and very competitive prices
31 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review.
I'm glad to hear you found our prices competitive and policies easy to access.
Hope you enjoy your trip.
Kind Regards,
Claire
Just travel with Claire 
I have just spoke to just travel cover agent called Claire she’s been there 15 years absolutely fantastic well mannered pleasant knew exactly what she was talking about. Couldn’t ask for a better member of staff to speak to thumbs up to Claire for five star 
29 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Dear Mr Foster,
Thank you for taking the time to leave a review, I really appreciate it.
Kind Regards,
Claire
Avoid
I used this company and had to make a claim in September 2024. Roger Rich & Co are handling said claim. I am still waiting to hear from this company. After multiple calls and emails and sending documents as requested and being told someone will contact me, no one ever replies or contacts you. I would advise to stay well clear
27 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Hi Yvonne,
I understand that you have spoken to our Call Centre Manager today who is looking further into this for you.
Kind Regards,
Sarah
Clear and competitive offer
The online site was very easy to navigate, the company offered me three alternative price levels, all of which very clear and all relevant information was there
21 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review.
I am glad you found the website easy to navigate and the information provided on all 3 levels of cover clear and relevant.
I hope you enjoy your trip.
Kind Regards,
Claire
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review and I'm glad to see you were happy with the price of your quotation.
Kind Regards,
Claire
It would not accept my BLUE light card…
It would not accept my BLUE light card even though it is advertised on the site.
14 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Morning,
Thank you for taking the time to leave us a review and I'm sorry to hear the Blue Light Card was not working online for you.
I can see one of our advisors has since contacted you to add your Blue Light discount to the quotation.
Should you have any further queries please do not hesitate to contact us.
Kind Regards,
Claire
I bought a travel insurance plan from…
I bought a travel insurance plan from them for a trip to Paris but my visa application was rejected largely because the plan Just Travel Cover sold to me wasn't legit. Someone else who bought insurance from them just told he he faced a similar issue at an embassy. Please don't bother buying from them.
9 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Good Afternoon,
Thank you for taking the time to leave us a review.
We have requested further information from you to enable us to locate your details to investigate this but have had no response.
Unfortunately, we are unable to locate your details without either a reference number, name or email address.
If you can get in touch with the above information, we can investigate this for you.
Kind Regards,
Claire
Emma was so friendly and helpful she…
Emma was so friendly and helpful she did all she could to give us the best quote.
Thank you 👍
8 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Dear Ms Wilkinson,
Thank you for taking the time to leave us a review.
I'm glad to hear the advisor you spoke to was friendly, helpful and obtained the best quote for you.
Kind Regards,
Claire
September claim still not paid.
I've just written directly to Just Travel as imglobal claims department still haven't paid out for a cancellation claim for flights which was submitted in September 2024. We paid £25 for our GP to complete the Medical Declaration after he advised us to cancel for medical reasons. Constant delaying tactics by imglobal Claims Department.
5 gennaio 2025
Non scritta su invito
Risposta di Just Travel Cover
Dear Mrs Johnson,
Thank you for taking the time to leave us a review and I'm sorry to hear you had to cancel your trip due to medical reasons and for your experience making the claim.
I can see our assistant call centre manager has today emailed you, copying in the relevant complaints department at the claims team, and we hope to get this resolved for you promptly.
Kind Regards,
Claire
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.