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Valutata 5 stelle su 5

I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Leggi di più

Valutata 5 stelle su 5

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Leggi di più

Valutata 5 stelle su 5

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Leggi di più

Valutata 5 stelle su 5

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Leggi di più

Dettagli dell'azienda

  1. Azienda di assicurazioni per i viaggi
  2. Agenzia di assicurazioni

Scritti dall'azienda

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

873 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 38% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(873)

93 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner.
Time taken to explain carefully options and choices along with costs.
Rime taken to go through my needs with a pre existing health issue
N pressure at all
Clearly defined processes throughout phone call.
Good service and was recommended by a lady from Cruise 1st

29 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Ask for a quote and get spammed...

I asked for a quote which was more expensive than my current renewal, but that's not the problem. I'm now getting spammed on both email and SMS messages to my mobile with their marketing even though I selected NOT to receive any marketing. The link to unsubscribe takes you to their website where there is no option to unsubscribe. What an incredible disappointment.

19 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Kiely made the purchase easy

Kiely made the purchase easy, was made to feel at ease from the first call with the understanding of the policy made easier as she talked through it. Would highly recommend to friends and family

5 ottobre 2023
Non scritta su invito
Valutata 4 stelle su 5

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

3 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

I was passed from pillar to post on the…

I was passed from pillar to post on the phone then was told a claim form would be emailed to me and to expect it in 15 minutes. 24 hours later and still no email. I have tried to log into my account online and fill in a claim form, but password not accepted. Got an email with re set password link and followed all the instructions and it won't accept change of password. I tried all this till I'm blue in the face.

26 settembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Difficulties at first contact, but they took notice and resolved them

Ignore previous criticism. Once the review appeared on Trustpilot the service improved and I spoke to a very helpful person in Durban. They did have a problem emailing me my documents and got me through showing me how to access them online. I was then contacted by the very clear and pleasant Beth from Sunderland who recognised my disability and ensured that I have everything I need for next weeks trip. Note that the call centre for buying policy is in Sunderland but all administration queries go to South Africa- which is much better than having them dealt with by a robot. I would prefer more presence in Sunderland but I cannot fault the care I have had this week on both continents. I think that posting a review on Trustpilot definitely helped me get attention in a time of rising panic.

18 settembre 2023
Non scritta su invito

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