Tolles Trampolin, ging leicht aufzubauen und macht mega Spass! Besonders zu erwähnen ist der super Kundenservice. Es gab eine Fehllieferung bei den vielen Paketen. Kundenservice hat sich schnell zurüc... Leggi di più
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My trampoline didn’t get delivered for a week, nobody could give me any details, then it missed my daughter’s birthday as it was so late. Then they are asking me 15 % return fee and won’t even refund... Leggi di più
Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Sin... Leggi di più
Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon r... Leggi di più
Dettagli dell'azienda
Informazioni su Jumpflex Trampolines
Scritti dall'azienda
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Informazioni di contatto
Stati Uniti
- (866) 305-7238
- hello@jumpflex.com
- jumpflex.com
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service Excellent product and quick to act when…
Excellent product and quick to act when I had a minor issue
Great trampoline
Great trampoline, great service. I had a bolt that didn’t work right and asked if they could send me a replacement. They sent me several to ensure I was good for a long time. Great service and the kids love the trampoline….best one I have ever owned.
Needed a replacement part
Needed a replacement part. Called and got the best support and service I’ve ever had. What a great company and I’m sure glad I went with Jumpflex!
Most amazing customer service
UPS continually lost our package for replacement parts but customer service was so amazing that I wasn’t even upset. They were quick to investigate and try to figure out resolutions with me. I’m so glad we picked this company over others for our trampoline purchase. Definitely highly recommend them.
My son loves going out everyday on this…
My son loves going out everyday on this trampoline. I like the safety and security of it.
Great Customer Support
The zipper broke on our trampoline so we reached out to Jumpflex to get a new net. Customer support was very understanding and they were able to ship us a new net over the following week.
It was a great experience and would definitely recommend a Jumpflex trampoline for the great customer service alone.
A lot of fun for the whole family
Great product that is quality! My kids love jumping on the trampoline! I had a small issue with a sleeve that stitching was coming off and they sent a replacement ASAP. They stand behind their product! The net goes all the way to the front of the springs so kids can’t fall on the springs. We jump on it every day! The Exercise is fantastic for me as well!
This is the second trampoline I've…
This is the second trampoline I've bought and the quality is amazing. My kids love it and it works great!
Great all around
Easy to order. Shipped fast. Great trampoline. Zero complaints. And when we had a unique problem that was of our own doing, customer service was awesome. We learned about Jumpflex from friends, and we're really glad we went with them.
awesome customer service
I sent jumpflex an email about an issue with our flex sleeves and within 5 days a replacement was sent free of charge. Hands down the best customer service I’ve ever dealt with. Would definitely recommend this company to anyone looking for a trampoline.
Great customer service
We had a hole in our mat and the netting had torn. Luckily we have a warranty on it! Customer service was great and we got a new one sent within a couple days!
I recieved my new net.
I received my new net and am very pleased with the service rendered by your staff.
I suggest upgrading your zipper to a #20 size zipper and a taller opening so when taller people enter and exit through the opening, the top of the zipper is not subject to so much stress causing the failure I had.
I did this to my original net and it works well.

Risposta di Jumpflex Trampolines
The gold standard for quality/service.
Couldn't be happier with this purchase and the product support received. Purchased shortly after moving to new neighborhood. Our backyard instantly became the hangout for our kids and their friends because of this trampoline. The quality of these trampolines fill me with confidence that our kids and their friends can play safely.
Ordered replacement parts
Ordered replacement parts. Said 7-10 days to receive, and it’s been a month now. still have not received anything. No communication at all from jumpflex. Good products, kids love it. But at least have the courtesy to contact me of any delays in shipment.

Risposta di Jumpflex Trampolines
Quality of the product is fantastic
Quality of the product is fantastic. There are a couple parts of the instructions that could have been better though. Like telling you how to orient the pad graphics during the install step, instead of recommending the orientation with respect to the entrance on the next step after you’ve already installed the pad wrong.
And boy the netting is hard to install without a team.
Once it’s all done though - it’s really amazingly sturdy. So all’s well that ends well!

Risposta di Jumpflex Trampolines
Very well built
Very well built, sturdy. Set up wasn't hard with 2 people but I wouldn't want to try that solo. Kids love it!
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