Jumpflex Trampolines Recensioni 

839
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Tolles Trampolin, ging leicht aufzubauen und macht mega Spass! Besonders zu erwähnen ist der super Kundenservice. Es gab eine Fehllieferung bei den vielen Paketen. Kundenservice hat sich schnell zurüc... Leggi di più

Valutata 1 stelle su 5

My trampoline didn’t get delivered for a week, nobody could give me any details, then it missed my daughter’s birthday as it was so late. Then they are asking me 15 % return fee and won’t even refund... Leggi di più

Valutata 5 stelle su 5

Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Sin... Leggi di più

Valutata 5 stelle su 5

Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon r... Leggi di più

Dettagli dell'azienda

  1. Negozio di giocattoli per l'infanzia
  2. Produttore di giochi e giocattoli

Informazioni su Jumpflex Trampolines

Scritti dall'azienda

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

839 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(839)

8 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I ordered the 10ft trampoline and it…

I ordered the 10ft trampoline and it arrived within 7 days. My wife and I put it together yesterday and the instructions were clear and easy to follow. I took us just under 2hrs to complete and we are very happy with it. It is well made and very sturdy and our daughter has been enjoying it already. We would highly recommend.

23 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Delivery was extra fast

Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Since installment we’ve had nothing but fun! It’s very sturdy. It’s definitely surviving our Oklahoma winds, rain, & ice storms.

18 ottobre 2022
Valutata 5 stelle su 5

Easy to put together, Happy kids!

The trampoline arrived promptly and I was able to put it all together with my 3yo son while my husband was still away at work! (and this was the 14ft!).
Kids (10 & 3) have absolutely loved bouncing on it and we wish we had got it sooner.
We've only had it for a month so can't comment on the durability. Hoping it lasts many years!

31 gennaio 2023
Non scritta su invito
Valutata 3 stelle su 5

This is a great trampoline once up and…

This is a great trampoline once up and the kids love it. However getting the upright poles in the pockets in the top of the net is extremely frustrating. Even more so when you're trying to set up the projam basketball attachment. Once you've got the poles in the top pockets some small velcro straps are there to hold it in place, however all these and the pocket seems look like they're holding on for dear life and are ready to give at any moment. In fact two straps have already broken and one of the pockets is starting to split after only a day. The rest of the construction and assembly look good, but I've never cursed so much when assembling a kids item as I did assembling this!

21 gennaio 2023
Non scritta su invito
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Risposta di Jumpflex Trampolines

Hi Gareth, thanks for taking the time to review your Jumpflex! That sounds really strange around the Projam assembly and straps. Please reach out to our customer support team at hello@jumpflex.com and they will be able to help!

Valutata 1 stelle su 5

I bought this trampoline for my 1 year…

I bought this trampoline for my 1 year old and 4 year old son. I was very excited about it due the amazing reviews and the statements about how much they valued safety. Only to find out the complete opposite. While being in my backyard I noticed smoke rising from my 12 ft jumpflex trampoline. Once I got closer I noticed the poles were combusting and had even melted away the sleeves on the poles. The poles were smoking hot. I just thank God it didn’t burn my house down or harm my children. I sent the video of the combustion and also photos of the aftermath to jumpflex and nobody has contacted me. I was told “the manager” would be in contact with me due to the urgent matter but I haven’t heard anything back from anybody. I am very disappointed in the company and the brand. It’s obvious they don’t value safety for my children nor uphold their brand for quality.

28 dicembre 2022
Non scritta su invito
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Risposta di Jumpflex Trampolines

Hi Kyara, thanks for working with us to try and understand why this is happening with your Jumpflex trampoline. We have had hundreds of thousands of trampolines go out to satisfied customers and have never had this issue. We believe it is due to the lights erected above your trampoline, which are amplifying the sun's rays. We appreciate you working to a resolution with us. Thanks again, the team at Jumpflex.

Valutata 5 stelle su 5

Amazing Quality

My wife and I purchased the 15ft JumpFlex for our 2 kids and we have had a blast spending time jumping as a family. The trampoline quality is top tier and the customer service has been fantastic. (While taking my trampoline poles down for winter I had a few bolts get stuck which I had to cut to remove. JumpFlex customer service helped me out and shipped replacement bolts the same day I emailed!!!!). I highly recommend the product for both the quality and support!

8 dicembre 2022
Valutata 5 stelle su 5

Great company & product

Great trampoline. A bit hard to get the netting on over the posts, but once on it is a solid product. We had a wildlife issue with the netting and the company was more than generous with excellent customer support.

22 luglio 2022
Valutata 5 stelle su 5

High quality materials and service

Quick customer service. Great assistance with missing packages. Easy to follow instructions. Great quality and everything fit together well. All pieces fit together well and the trampoline feels lighter than others.

1 novembre 2022
Valutata 4 stelle su 5

My kids were so excited about the…

My kids were so excited about the trampoline…. We just spread the parts out in the backyard. Two boxes contain trampoline parts and one is a queen size bed 😥
But the parts that arrived looked pretty good and customer service ordered the missing box for us 👍

5 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

There was a small shipping issue as FedEx lost the first trampoline but Savuth from customer service straightened it all out and responded to me so quickly and was incredibly helpful in getting me a new one. We LOVE it! Thanks to Savuth and Jumpflex!

3 novembre 2022
Valutata 5 stelle su 5

Amazing warranty and customer service

Amazing warranty and customer service!

They replaced our net!
We also paid to replace one of the feet because we ran it over with the lawnmower but their sale price was excellent! We love our trampoline and so do all of our friends! Amazing quality!

6 ottobre 2022

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