Tolles Trampolin, ging leicht aufzubauen und macht mega Spass! Besonders zu erwähnen ist der super Kundenservice. Es gab eine Fehllieferung bei den vielen Paketen. Kundenservice hat sich schnell zurüc... Leggi di più
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My trampoline didn’t get delivered for a week, nobody could give me any details, then it missed my daughter’s birthday as it was so late. Then they are asking me 15 % return fee and won’t even refund... Leggi di più
Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Sin... Leggi di più
Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon r... Leggi di più
Dettagli dell'azienda
Informazioni su Jumpflex Trampolines
Scritti dall'azienda
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Informazioni di contatto
Stati Uniti
- (866) 305-7238
- hello@jumpflex.com
- jumpflex.com
4,3
Eccellente
839 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Support is awesome
We bought our trampoline about 5 years ago..
You guys have always taken care of any replacement parts we need..
Thanks
CASTAÑON FAMILY
22 agosto 2022
Seamless/Trustworthy
Seamless, stress-free and their customer service is of high quality. Zipper broke on net, took a picture and sent it to Jumplex, they immediately shipped us a new "net safety cover". They are trustworthy and respectful.
22 agosto 2022
We love our Jumpflex Trampoline
We love our Jumpflex Trampoline! Our boys have enjoyed it nearly every day since we got it. Our youngest has slept so much better since he's been able to exercise his legs, and Mommy and Daddy have slept so much better too! My only regret is that we didn't buy it sooner!
22 agosto 2022
Satisfied customer
Absolutely the best trampoline to own! The kids love it! Super easy to assemble and the accessories are amazing to have !
22 agosto 2022
Great customer service
We received one broken spring with our trampoline and they sent us a 10 pack free of charge. Great customer service.
22 agosto 2022
I thought the net
I thought the net, zipper and plastic spacer washers would be more durable. Otherwise the frame and bounce deck seem pretty strong, our kids love the tramp and your customer service is awesome!! I would recommend Jumpflex!!
22 agosto 2022
Got it during the pandemic
Got it during the pandemic! All tramps were selling out everywhere. Came fast, set up fast. Superb quality. Our 5 kids including all the neighbor kids have accessed it. Held up fantastic over the last several years. No sign of wear and tear, we live in harsh climates. Snow and extreme heat and hold up perfectly. Good investment.
20 agosto 2022
It said if it wasn’t here by the 17th I…
It said if it wasn’t here by the 17th I can request a refund it is now the 18th I still do not have a package I still do not have a bumper for the jeep and you’re asking me to send it back what am I supposed to be sending back when I haven’t even received the package
18 agosto 2022
Risposta di Jumpflex Trampolines
Hi Elaine,
Thanks for your review, please do contact us to discuss this further as our system shows your Trampoline was delivered on the 3rd of August.
We look forward to hearing from you!
Kind regards,
Zoey
Jumpflex Customer Support.
Outstanding Customer Service
Why buy jumpflex? Product is top notch, customer service was professional, quick and detailed. When you have a superior product that sells itself and add customer service, it makes buying direct (not through Amazon) all the better. Took 1.5 hrs of ease to put together the 14' tramp. Kids love it. Thanks
18 agosto 2022
Fun and Extremely Safe Trampoline
My kids love the trampoline and it is extremely safe and that was my biggest concern!
18 agosto 2022
Our order arrived extremely fast
Our order arrived extremely fast. Kids were jumping within a week of ordering. The trampoline seems more sturdy and better quality than what we've previously owned.
17 agosto 2022
Great customer service
Great customer service. The slide got lost in shipping and they immediately sent another one. Trampoline is outstanding.
17 agosto 2022
Service was prompt and courteous
16 agosto 2022
Had a great experience with the order…
Had a great experience with the order process and our family loves the trampoline!
15 agosto 2022
Fantastic trampoline!
We are loving our Jumpflex trampoline! We had some issues with the delivery service, damaged box, etc, but Jumpflex customer service went above & beyond to help solve our issues! This is a high quality trampoline that our kids will enjoy for years to come!
15 agosto 2022
Arrived quickly and simple setup
Arrived quickly and as easy as possible for setup (it’s a trampoline… it’s not going to be super easy, but easy enough to understand directions and then do it).
14 agosto 2022
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