JT Pickfords Recensioni 

619
•
TrustScore 4 su 5

4,1

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Valutata 1 stelle su 5

They don't like criticism, only appreciate your money, if a problem they hate giving it back even if the product is faulty

Valutata 5 stelle su 5

Good experience all through. Staff in showroom so helpful and knowledgeable with great advice and nothing too much trouble. Comms on collection and delivery were fab. The guys who delivered our order... Leggi di più

Valutata 5 stelle su 5

Again, lve just received excellent customer service from this company. Goods always delivered on time with the promised courtesy call beforehand. Always packaged well and any issues dealt with... Leggi di più

Valutata 5 stelle su 5

Looking for wallboards on internet found item on this company’s web site easy to use , placed ordered Friday and the wallboards were delivered Monday , emails were sent to us with despatch note & in... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristrutturatore di bagni
  2. anche in
  3. Idraulico
  4. Negozio di mobili
  5. Servizi di riscaldamento e boiler

Scritti dall'azienda

JT Pickfords is a leading retailer of bathroom, heating and plumbing products. From our headquarters based in Sheffield, UK, we offer a huge range of contemporary and traditional bathroom, heating and plumbing products on our online store as well as in store.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

619 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(619)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

After care not good!

Original staff I made my order with was great the after care is not so good. My toilet seat has now broken twice! The original one was replaced this second one (which has broken in the same place ) despite me emailing the sales/ care team no one is now responding and has not been replaced .

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Good experience all through

Good experience all through. Staff in showroom so helpful and knowledgeable with great advice and nothing too much trouble. Comms on collection and delivery were fab. The guys who delivered our order arrived before we expected, rang us and unloaded and waited while my hubby got home. Above and beyond- thanks so much! The bathroom looks amazing!

25 novembre 2022
Valutata 5 stelle su 5

Lost parcel

The parcel got lost in transit (the carrier's fault, not the seller's). I received a prompt response from JT Pickfords and they took over for a quick resolution. Very professional approach.

29 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Superb service

Superb service, I called late on a Friday needing a Monday delivery but the courrier had already been. But low and behold 1hr later a lovely lady called me up after I had paid and was settled on a Tuesday delivery, to say the courrier was late and we got your order out next day {Being Monday}. There was no need for them to do this other than to help their new customer.

24 ottobre 2022
Valutata 1 stelle su 5

I bought a tap from you through Amazon…

I bought a tap from you through Amazon with a guarantee of 10 years. Only had it for three years and it is now dripping and I have phoned you in August and sent an email, but you have not come back to me yet as promised. I need to know whether there is a spare part (e.g. replacement valve) or whether the swivel tap needs replacing as a whole. I feel that the guarantee is not being honored and I also feel very let down that you have not had the courtesy to reply to my email or respond as promised in my call to you in August. All in all, seems like a poor customer experience

2 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Really impressed with the level of customer service. Every member of the team I’ve had contact with has responded promptly and been really helpful. When a damaged item was delivered, a replacement was sent out on a day to suit me.

1 settembre 2022
Valutata 3 stelle su 5

Service in store is great web very…

Service in store is great web very poor, most items only say one in stock so if your doing a big job forget it as there is no facility to place a back order. Had an issue with my online payment so phoned up to pay by card and no one could take a payment!? I kept getting an email saying tour shopping cart had items to pay for but when I went in to the cart it was empty, this was resolved with IT. and I managed to purchase my goods. Think I will be going else where.. sorry

15 agosto 2022
Valutata 5 stelle su 5

Pickfords many years before and today.

Pickfords l know from many years before at Rotherham but l must say now ı find them to give a nothing less than excellent all round online service we are very happy with the service and the very good quality of our materials.
Thank You everyone at Pickfords...Terry and Janet Knowles

10 agosto 2022

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