Joyfolie Recensioni 

283
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I cannot say enough good things about Joyfolie! I’ve been a customer for years, and I truly keep coming back because their designs are absolutely beautiful, the size range is fantastic, and their... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If I could give this company 1 million negative stars I would. I returned physical items I paid real money for. Joyfolie issued "store credit," but quietly expired it after just 60 days. Now they’... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These dresses are stunning, whimsical, and yet simple enough that you focus on the beauty of the person wearing the dress as much as the dress itself! They are perfect for my photography clients to fe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My daughter is an aspiring model and influencer. She does many photoshoots in which we are always looking for new designers and styles to try. This was her second dress from Joyfolie and it is quickl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Boutique
  2. Negozio di abbigliamento
  3. Negozio di abbigliamento donna

Informazioni fornite da varie fonti esterne

Find new, stunning designs and style in Joyfolie! Our Girls & Women's clothing and accessories will wow you! Stop by and shop today.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

283 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(283)

210 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

If I could no no stars that would be my…

If I could no no stars that would be my review awful awful customer service. My order was made. It was $22 and now I can find no transaction numbers my account I can’t log into it anymore. It says it doesn’t exist and I have yet to receive any packages and it’s been over a month.

30 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

We’re so sorry to hear about your experience and completely understand your frustration. Upon checking, we have not received any emails or chat messages under your name regarding this concern. Were you able to speak with our customer service team? We do have different options to pull up an order as long as the information was provided correctly.

Valutata 5 stelle su 5

Everything was so easy

Everything was so easy. The size guide is accurate with great products, colors, search, and check out! Easy peasy!

16 maggio 2025
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Yay, we’re so happy to hear everything was easy peasy for you! Thank you for the love—your kind words about our size guide, products, and checkout mean the world. Can’t wait to see you back shopping with us soon! ✨

Valutata 5 stelle su 5

One of My Favorite Shops for Whimsical & Dreamy Fashion

Joyfolie offers such unique and stunning pieces and continues to be one of my favorite shops for whimsical and dreamy fashion! Great quality, accurate sizing and they always get back to me right away with any questions I have. With my most recent order, shipping was quick and I received an unexpected complimentary gift with my items! I do hope they bring back some of their older designs though because I love them so much but always look forward to the new ones they release too!

17 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

We’re so happy to hear Joyfolie continues to be one of your favorite shops! ✨ Thank you for sharing your experience. We’re thrilled you love the quality, sizing, and service, and we’re glad the complimentary gift was a nice surprise. We also appreciate your love for our older designs and hope you enjoy the new pieces we release 💕

Valutata 5 stelle su 5

awesome online boutique

Joyfolie has been an awesome online boutique retailer so far. I have bought two dresses a skirt from them so far and everything has arrived fast. The items are good quality and exactly as shown on the website. I really like how bespoke the items are. The Theresa skirt I just received is my favorite. I love a long skirt and the ruffles are so cute and sweet. Each shipment has come with a thoughtful gift such as a journal and there are always sales and discounts to be found. I can't wait until my daughter is bigger and I can buy her matching pieces from Joyfolie as well.

3 febbraio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for your wonderful review! 💖 We’re thrilled to hear that you’ve enjoyed shopping with Joyfolie and that your dresses and the Theresa skirt have arrived quickly and just as expected. It’s so exciting to hear that the ruffles and length of the skirt made it a favorite, we love designing pieces that feel both whimsical and special. We also love adding those little thoughtful touches in each shipment, so it’s wonderful to know you’ve noticed and appreciated them! We can’t wait for the day your daughter can join in the fun with matching Joyfolie pieces, that will be so magical. Thank you again for your support and kind words; they truly mean the world to us.

Valutata 5 stelle su 5

We adore Joyfolie!

We’ve been ordering from Joyfolie for almost 10 years now. They have the prettiest, dreamiest dresses and they’re so well made. They’re made of great material and many of the dresses we’ve had from them have been handed down and worn many times. We recently had a dance coming up for my daughter and didn’t realize there was a theme until very close to time. We reached out to Joyfolie and asked their help to get her a dress in time and they went above and beyond to make it happen! They have such a great team, and fantastic clothing! I’ll continue to purchase from them, and look to them first when we have any other occasions come up!

29 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Wow! Reading this just made our day ✨ Thank you so much for sharing your Joyfolie journey with us over the past 10 years — we’re so honored to be a part of your special moments! 💕 It’s amazing to hear that our dresses have been worn, loved, and even handed down over time.

We’re thrilled we could help your daughter find the perfect dress for her dance — that’s exactly why we love what we do! Your kind words about our team and our pieces truly mean the world to us.

We can’t wait to see you back for all the upcoming occasions — we’ll always be here to help make them extra dreamy! 💖

Valutata 5 stelle su 5

This was my first time shopping online…

This was my first time shopping online with Joyfolie. I was very pleased with the beautiful selections, pricing and sizes available. Overall, I had an excellent customer service experience with Luis. Thank you so much for your prompt response and action in helping to resolve my issue. I’ll definitely be back again.

31 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

We’re so thrilled you chose Joyfolie for your first online shopping experience! 💖 It means so much to hear you loved our selection, sizing, and pricing. We’re especially happy that Luis could help make your experience smooth and enjoyable — we’ll be sure to pass along your kind words!

We can’t wait to welcome you back for your next dreamy occasion ✨

Valutata 5 stelle su 5

Great customer service

I placed an order with Joyfolie and the two items did not fit. I contacted the customer service department and they were very happy to send me out a prepaid shipping label and send me the sizes that fit me. No return hassles and very nice to work with. Now I have my outfit and I’m ready to wear it! Very nice clothing! I’ve been shopping with you guys for a while.

31 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for sharing your experience! We’re so happy to hear our customer service team was able to help make the exchange easy and hassle-free. It means a lot to know you’ve been shopping with us for a while and that you’re now all set with an outfit you love. Thank you for your continued support—we truly appreciate you! 💛

Valutata 5 stelle su 5

A brand I genuinely love

Love Joyfolie! The styles are beautiful, unique, and thoughtfully designed. Everything feels high quality and true to the brand’s aesthetic. It’s such a fun brand to follow and one I’d definitely recommend.

27 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for your sweet words! 💛 We’re thrilled to hear you love Joyfolie and enjoy our unique styles. Your support means the world to us, and we can’t wait to keep bringing you the dreamy pieces you love.

Valutata 5 stelle su 5

The quality is at par

The quality is at par! Very stylish and unique. Will 100% recommend to friends and family.

21 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for the love! 💖 We’re thrilled you’re enjoying your piece and appreciate you recommending us to your friends and family. Can’t wait to see you rock it! ✨

Valutata 5 stelle su 5

I received my items promptly

I received my items promptly. Customer service gets back quickly when I have a problem.

30 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you for sharing your experience! 💕 We’re so glad to hear your items arrived promptly and that our customer service team was able to help quickly when needed. Your kind words mean so much to us!

We can’t wait to keep bringing you pieces you love. ✨

Valutata 5 stelle su 5

Gorgeous

Ordered two dressed for my daughter for her sweet 16 and both were absolutely gorgeous. She got tons of compliments and the quality was exceptional.

2 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for sharing! 💕 We’re thrilled to hear your daughter loved her dresses and that they made her Sweet 16 even more special. Hearing that the quality and style hit the mark truly makes our day!

We hope she continues to sparkle in her Joyfolie pieces and we can’t wait to dress her for the next milestone. ✨

Valutata 5 stelle su 5

As pictured

As pictured. True to size.

28 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

We appreciate your feedback! It’s great to know the item matched expectations and fit just right.

Valutata 1 stelle su 5

Cheap

Cheap. No liner in bathing suit top I bought from them with zero support. I contacted them for a return or exchange and they told me that I cannot get a refund & that I should sell i on a resale website. Is this real life? Wtf?

27 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

We’re so sorry to hear about your experience. This is never what we want for our customers. We truly appreciate you sharing your feedback, and we’d love the opportunity to look into this further and help make things right. Please reach out to our customer care team so we can assist you directly.

Valutata 5 stelle su 5

I love their products

I love their products, very responsive cs and fast shipment.

27 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you! Fast shipping and great customer service are always our goal, and we’re glad it showed!

Valutata 1 stelle su 5

Joyfolie filters reviews

Joyfolie filters reviews that are posted on their website. While reviews displayed on their site may be authentic customers, Joyfolie does not display all reviews submitted. For example – I purchased something from Joyfolie in which the sizing was off and submitted a review. After submitting the review, I noticed it wasn’t posted on the product page. I emailed Joyfolie to ask why and was told that reviews submitted to Joyfolie are filtered internally, and because of this not all reviews are posted. Posting only positive reviews is a disservice to customers looking for an unfiltered review of their products.

15 agosto 2025
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you for sharing your concern. We’re sorry to hear this caused frustration and appreciate the opportunity to clarify.

Our system is designed to publish relevant reviews automatically, and we do not have the ability to choose which reviews are published or not. This ensures that all customer feedback—both positive and constructive—is shared fairly and transparently.

We understand how important honest feedback is when making purchasing decisions, especially regarding fit and sizing. Insights like yours help both our team and other shoppers. Thank you for taking the time to share your experience.

Valutata 1 stelle su 5

Awful company

Awful company. They do not respect their return policy. Most of their items are overcharged polyester (made out of plastic. Horrible customer service. Would never purchase here again.

21 dicembre 2025
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

We’re truly sorry to hear that your experience did not meet your expectations. We understand how frustrating this can be and appreciate you sharing your feedback.

For transparency, our return policies are always available for customers to review, and we make every effort to follow them consistently to ensure fairness for everyone. You can find our full policy details here: https://www.joyfolie.com/pages/policies. Additionally, each product page includes detailed descriptions, including the fabric composition, so customers can review this information before purchasing.

With your order, we received the returned item with stains that were not reported prior to the submitted request as it was outlined in our policy that defects/damages must be reported within 14 days of receipt hence, our team made sure to inform you about the issue and offer to ship the item back to you but never received a response from you.

We value all feedback and take concerns about our products and customer service seriously, as they help us continue to improve. Thank you for taking the time to share your experience.

Valutata 5 stelle su 5

I love your items so much I have a lace…

I love your items so much I have a lace top I brought I knew it was to little for my granddaughter but I bought it anyway cause I'm going to try to make it work you guys get the orders out quickly I love that too my granddaughter be dressed nice for church every time we go they are well made clothes

26 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for your heartfelt review! We love hearing how much you enjoy our items and that you chose the lace top because you loved it so much. It’s especially meaningful to know your granddaughter wears our pieces to church and always looks lovely. We’re also glad you appreciate the quick shipping and the quality of our clothing. Thank you for your continued support—it truly means a lot to us.

Valutata 5 stelle su 5

Customer service is outstanding

Had an issue with my purchase and Joyfolie was able to help and make things perfectly right. Shipping was fast and my experience turned out to be pleasant. Every time I reached out for help they promptly responded and waisted no time. I’m so happy with this company and their customer service. I hope they never change. I recommend 10/10 for experienced and quality of items. They always have the most beautiful dresses!

26 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for taking the time to share this thoughtful review! We’re truly happy to hear that we were able to resolve the issue and turn your experience into a positive one. Providing fast shipping, prompt responses, and excellent customer care is very important to us, so your kind words mean a lot. Thank you for your recommendation and for trusting Joyfolie—we’re so grateful for your support and love that you enjoy our beautiful dresses!

Valutata 5 stelle su 5

What can I say? Love

What can I say? My daughters’ most requested brand, my favorite to buy from. Sales are so worth it, and the one time I got flawed pieces they replaced them AND I got to keep the flawed! We love them and they last forever.

26 gennaio 2026
Non scritta su invito
Logo di Joyfolie

Risposta di Joyfolie

Thank you so much for this amazing review! We’re honored to be your daughters’ most requested brand and your favorite to shop from. It means a lot to hear that you love our sales, our quality, and our customer care. We’re so glad we could make things right for you, and we truly appreciate your trust and support.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più