Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... Leggi di più
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Staff are always polite, friendly and knowledgeable when I've needed advice. Good prices and quality goods.
Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... Leggi di più
L'azienda ha risposto
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informazioni di contatto
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, Regno Unito
- 01174569070
4,8
Eccellente
946 recensioni
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Very nice and helpful staff
20 luglio 2025
3 wonderful members of staff
3 wonderful members of staff, who were more than helpful to us in purchasing a harness, collar and lead for our female rescue Bull terrier. They were kind, and patient with her, after we explained her previous trauma. They gently helped her into her harness, and even after checking it was okay with us, gave her a Jolleys treat (which she loved and we bought 4 packs of, and will be getting them from you monthly now). Our girl was treated like a princess, and enjoyed her first outing to Jolleys, and I know will want to go inside again instead of waiting in the car. We've always had a great visit when going to Jolleys, and bringing our new rescue girl for the first time just confirmed our thoughts. The members of staff care. They're not just there for a wage packet, they genuinely love animals, and have so much time for us as customers too. Highly recommended store for the wonderful members of staff that are in their employ. Skye already looks forward to seeing you next month too.
16 luglio 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Click and collect didn't work ,so was…
Click and collect didn't work ,so was told to re buy items and they would cancel ,click and collect,this didn't happen so got charged twice !!
13 luglio 2025
Risposta di Jollyes The Pet People - Warmley
We regret that the click and collect process caused a double charge. We appreciate you bringing this to our attention, and we will investigate the issue. Thanks for your feedback.
Well stocked shelves and friendly staff
14 luglio 2025
New lead & collar …
I went in looking for a new collar and lead for my dog as his had snapped whilst we were.
The staff were very helpful and happy to assist me excellent customer service.
4 giugno 2025
rabbit food at a great price..
Straight in and out.. got 2 sacks of rabbit food. Great service
6 giugno 2025
Lovely friendly girl serving
5 giugno 2025
Great customer serviceI
I had a query about a product and the young man who I asked went above and beyond to find the answer for me.
27 maggio 2025
Vet made our young dogs feel at ease
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice!
I liked being able to book our appointment on line although it wasn't clear how to book annual booster on there.
I really appreciate the price!!
29 maggio 2025
Staff are always helpful and polite
Staff are always helpful and polite. Coupled with fantastic value why would you shop anywhere else!
27 maggio 2025
Very helpful and knowledgable staff
26 maggio 2025
Risposta di Jollyes The Pet People - Warmley
We appreciate your feedback and regret that our fish food pricing was unclear. We'll review this.
Got the help and advise needed
Got the help and advise needed . With a dog tag and collar. The staff member was very helpful and knowledgeable.
19 maggio 2025
Solid help from the sales assistant
Solid help from the sales assistant. Made me feel really welcome.
21 maggio 2025
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